El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

I didn't get the driver's name but he was super nice, efficient and knew exactly what he was doing…read more I needed a tow off I-90 on Saturday, July 19 in the afternoon. Toyota Care gave me a Thruway Authority number to arrange for a towing service. That number went to a human right away and he was very helpful. Within 30 minutes Dadswell Service of Akron, NY was at my car. So grateful.

My daughters car was towed here, she was told they would call her with a diagnoses and price to…read morerepair. A week later she calls multiple times and gets no answers other than being told "no storage fee and that they'd sell for parts or junk it for her" being a kid she believed that. No more calls from them at all, I call a week later and get YELLED at by the man that answered the phone and told they'd never sell for parts and she's been charged $60/day since its been there. Moral of the story, guy's disrespectful and misleading. And took advantage of my kid!!

Great service. Quick to respond. Reasonable prices. Definitely the folks to call if you need helpread more

Excellent service. Called after my insurance company stated would be several hours before their…read moretow service would be able to collect my car and they were able to make it here in a reasonable amount of time. Helped explain how I should go about submitting for remimbusement and Everything. Highly recommend.

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

They were awesome! They came in middle of the night for a van lockout which was hard since it had…read morean oversized door. They worked and worked at it until they were successful, when others surely would have given up! They were well priced for the late hour, and amount of time they spent with my car. Would definitely recommend them for their friendly and helpful attitude.

Emerald Towing really came through and rescued us. The local guys wouldn't answer the call…read more We were off the road, up a one lane dirt road. Emerald drove all the way to Great Valley and backed up a one lane slope. Well done Emerald.