Very helpful staff. Was seen for an auto inspection right away. Look forward to getting new tires…read morehere when the time comes.

I was in town to pack up my sisters place after she died. I was taking donations to AmVets down…read morethe road and I noticed I had a leaky tire. I was due to drive back to Minnesota the next day. I stopped in and Angelo mentioned it would be about a 2 hr wait. After I pointed out my car he noticed the plate and I mentioned my sister just passed and I was in getting back on the road the next day. He asked me to have a seat. I was on my phone for roughly 10 minutes and he came in and told me the leak was plugged and it's ready to go. He offered me condolences and wished me a safe drive back home. They made my last day in Buffalo a good one. Thank you Angelo and Mavis Tires!

First time customer, and I asked about getting a used tire (not exactly a big-time purchase)…read more But Joe treated me very well. He worked with us to get a used tire on the rim, balanced, and ready to go. He got the tire out of the car, and when it was done, he put a bag over it and placed it back in the car. Especially noteworthy was the initiative that he exercised in giving us the tire for free, only asking that we come back and purchase tires from them in the future. I appreciated the kindness and I will be back to purchase tires in the near future. As I said, wonderful initiative to build customer relationships without depending on manufacturer discounts. Great people and great service!

Great people - easy to work with. Knowledgeable. Quoted me hundreds of dollars less than one of the…read morebig franchises. Very fast work and great service. 10/10 recommend!!!!

Typically it's terrible news when you are told you need new tires. What fortune do I have to pay…read morefor tires and how much markup am I paying for you to handle this? Not the case here, with my experience, Josh was not only incredibly friendly but the service was exceptional. I don't look forward to the next fortune I have to lose, but I will be coming back here to give it to someone who at least cares about it.

I bought a 2011 Chevy Impala from Abbott motors in 2020 and it was nothing but reliable and I…read moreremember them getting everything together in a matter of days. Fast forward to June 6th 2026 and I bought a Chevy Malibu the staff Mike,Ray and Julie were nothing short of amazing they got me in a vehicle within 13 days of me blowing up the motor in my said Chevy Impala. I came in on May 30th and within 6 days they got me in a beautiful car that I can afford. Great job Abbott motors I will be buying my next vehicle there again.

Go anywhere else. I recommend Big D tire around the corner from this location…read more Had an absolutely horrid experience where I had to wait just under 2 hrs for a simple tire change. I was charged and discovered the tire hadn't never been changed. The nail was still in the tire! Took it back. The person I spoke to didn't seem surprised and didn't even ask to see it. They knew. I was asked if I wanted my money back plus a new tire. I turned it down. I no longer trust them. Took my car to Big D tire around the corner. Had the tire replaced in 15 minutes for 40$ less

Good service happy techs clean bathroom honest service coffee waiting room comfortable chairsread more

Called here today because I literally just needed to buy a new tire and have it installed. Some…read moreguy answered the phone and just says "hi", so I say hello back to him. In a rushed and kind of sarcastic manner he said "well, what do you want?" I said, "I need to buy a new tire please." The guy said, "ok!?" in a very condescending tone. I was too surprised to say anything further and he goes "are you kidding me??" and hangs up. The point of my story is this. It's 2025 and there are a lot of options. If you unnecessarily talk to me like I'm a jerk, then I'm not going to do business with you. In fact, I can, will, and did do business with your competitor instead. Congratulations Reid's, you played yourselves!

My family has been buying Cooper tires from Reid's for years. Solid prices and no BS. They also…read moredo free repairs. No appointments can be a tad annoying during the busy winter season but most of the time you can stop in and they fix your tire(s) or sell you replacements instantly. I would simply give them a call before you plan on stopping over to see how busy it is. I went in today because my tire was slowly leaking air. They grabbed my keys and fixed the rim & tire in less than five minutes. Customer service doesn't get better than that. Be sure to tip the person who works on your car.

I made an appointment online, which was fairly easy to do. I got in for a 10:30 am appointment,…read moreoil change and NYS inspection. I am walking out around 11:37...so yes,I waited about an hour but I feel confident that it was due to a thorough job. I paid about the same I would pay anywhere else and had the ease of a same day appt. The front desk and tech were both friendly as well.

On 6/24/26, to prepare to travel, I had my tires rotated and an alignment. Upon picking up my…read morevehicle, I called them to report it was making a loud unusual noise. They told me to bring it back in the next day as they were unable to look at it. In the morning while enroute there, the front drivers side wheel completely detached from the vehicle and fell off. I was able to maintain control however my vehicle sustained damage. There was not any lug nuts on the vehicle or ground. I contacted the service manager who stated he would contact towing and call me back right away, however did not. I called myself and had my vehicle returned to Pep Boys. The service manager has refused to return my calls and has only sent a message saying that lug nuts have been ordered and there is no damage to my vehicle, when there is obvious damage to my vehicle. No one from the Field Team has contacted me to discuss the incident or damage to my vehicle. This negligent tire service could have caused a major accident and is a significant safety concern.

Mark is a great guy he always gets in my car in and out honest people great value fast service.read more

Mark and his crew are amazing! Very fast no appointments needed so friendly! If you ever need…read moretires please go here!!