Chris was professional, on time and indetified the problem with my dish washer. A small mouse did…read moresome damage. Later the machine would not fill, Jeremy came out and pointed out that just pulling the power plug does not reset the machine. He pointed out how to acually reset this dish washer. The work was done corretly at a very fair price, and did not charge a fee for the return call a few weeks later. Outstanding service, Very happy. Honest and reliable ! Regards, Dave Most

Opened a claim for repair. No one ever showed up. This is a…read morecompany that does repair though Lowes.

I opened my 1and 1/2-year-old Frigidaire refrigerator one morning recently and the light wasn't on…read moreand the fridge was clearly not working, what a bummer. I looked around for some repair services online and the best I could get was a week away, from Hogans. Then somehow Dick's Appliances popped up on my screen and I gave him a call. As he looked through his schedule I was thinking, oh man, I hope this guy doesn't make me wait a week also, then he said, "I can be there around 3:00 today, "Awesome I responded." Not having a fridge really sucks. Then he called back to say he could be over at 11:00 AM. "Great." I had the fridge pulled out and the bottom cover off. He immediately noticed that something down there wasn't even plugged in. When he plugged it I think we both expected the fridge to start humming, but we got nothing. Then he said, "your fridge must be in defrost mode." He pulled out a straight edge screwdriver, and under the cover, in the middle of the top of the fridge section, he turned a screw about 1/4 turn and, "Hmmmmm! Music to my ears. It was a simple fix and my worries of having to buy a new fridge melted away. His name is actually Dave and he was in and out in 10 minutes. Fantastic. He could have ripped me off and said all kinds of things were wrong with the unit but he's an honest guy. Thanks, Dave. Well Done. I will always call him first for any kind of appliance repair.

This is long overdue but valuable information about this local business .I called asking for…read moresomeone to look at my dryer and within a day Tommy was here to help. It had died and would have been more cost effective to get a new or used one rather than repairing the one I had. He said he has some used but reconditioned dryers at his place and I went to look at them and chose one very close to the one I had. They came back within a day to take my old one and set me new one! I just mentioned the door to the dryer was on the other side than my old one and without even knowing it could be changed, Tommy changed the direction of the door to make it more convenient for me!!! Kind, professional and prices were very reasonable!!! Thank you for your wonderful service!!!

Highly recommend. Very knowledgable and courteous. Tommy was great. Came on time. Easy to contact…read more Any more appliance issues we'll know who to call.

Called looking for a part that nobody seems to have ended up having a nice conversation with I…read moreassume the owner employee about my LG refrigerator and I am a DIY guy so they suspicions for me and offered all kinds of information surprised to find someone that would do that when they're not making a dime need is I'm going to call.

We bought a new Bertazzoni professional oven.. the store we bought it from botched up the LP…read moreconversion badly....the oven was overheating and useless.. Bertazzoni assigned job to Swack Tech.. Mark did a great job fixing it.. operates as it should now. Highly recommend Swack Tech.

Dishonest, dangerous and lies to get ahead. I was told by two other professionals that he…read moreconverted my gas dryer to propane dangerously wrong. Good thing he broke it when he was bringing it in the house, because after he hooked it up, if it actually worked, it could've blown up the house. He never tried to test it. He damaged my home upon installation and left without telling us. when I called and asked him about the damage that he left behind he tried to blame it on me. If you want carelessness, damage to your property, broken appliances, and a foul mouth in your home, then this is the guy to hire.

Greatest guys, great work, great price, quick serviceread more

I am extremely dissatisfied with the "service" from Shauls. Not only were they extremely rude when…read moreI told them I wanted my microwave fixed, they didn't even look at it and never fixed a problem I hired them for. I am extremely dissatisfied and I'll never use them again.

It is sad when a reputable business grows old and has new management who do not have the same…read moreservice standards as the old hands. This is the case with Shaul's in Johnson City, NY. I have been a customer more than 30 years and I am disappointed with the service on a 10 week old electric stove I just bought from them when I called the store for help. Part of the stove door cracked and when I tried to explain the problem the manager cut me off and said to me "You broke it." But he has not even seen the broken stove. Then he went on to explain that the manufacturer, Whirlpool, would not cover the repair under warranty. But I didn't break it. It really is a manufacturing defect or a design defect in my opinion as a retired professional engineer who has evaluated many electrical equipment problems. The manager offered to send his service man at my cost, but I found out that they are not a certified service shop for Whirlpool. I smelled rotten fish at this point and called for Whirlpool service, who were responsive. My experience and opinion is that this store wants to charge for their service when its free from the manufacturer and they do not help the customer with legitimate warranty service. Shaul's blames the customer without even looking at the problem. Not good at all.

Clean, professional, on time, courteous and kept me informed throughout the installation of my…read morewater heater- would use again!

From the owner: I am the best handyman offering great rates on anything you can think of. I do landscaping,…read moreplumbing, appliance repair and install, painting, and electrical.Reach out to me today to get quotes on any project or repair you need.

Called them as they are a qualified technician for Hisense Refrigerators. They came the first time…read morequickly (within a day), but stated a Freon recharge is required. Said they will be back. 20 or so calls afterwards to them, nothing... it just goes to voicemail. Just a horrible service company. Seriously, cant even pick up calls or at least return calls.

They came the 1st time but wasn't able to fixed the dishwasher and said that they will come back…read morefor the right parts but didn't call back anymore. I kept calling them but no response. Definitely will not recommend this company. Such a big mistake getting their service!!!

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible