Highly recommend. Very knowledgable and courteous. Tommy was great. Came on time. Easy to contact…read more Any more appliance issues we'll know who to call.

Atrocious Service. I called Tommy's to repair a bad icemaker in my refrigerator. Six weeks later…read moreand close to $700 spent and it is still not working. First, they said they had the solution, they had me hire a plumber to redirect piping in the basement taking water to the refrigerator, that didn't work. Then they had another solution, they had me change the valve. That didn't work either. Then onto the next solution, they had me change the control board. You guessed it, it didn't work either. They then had another solution, which was to blame anyone who worked on the refrigerator previously, and they wanted to replace more parts at my expense. This is obviously guesswork and ineptitude on display, so I had to decline further repairs. Tommy's doesn't seem to have any problem with this level of failure and inability to do the only thing they were hired to do --- the technician said it is up to me on what I want to do. Up to me? How about fix the freaking refrigerator or give me my money back!

Hargo just got done fixing my dryer, and it seems to be in perfect working order now. They also…read moregave me some good advice on getting a better exterior vent. The total turn-around time for me was about a week. I gave them the exact model of my dryer, but the diagnostic guy who showed up a few days ago didn't come prepared with any parts, so I had to wait a few more days, and they were only quick on the second visit because I called just after they'd had a cancelation. But that was really lucky. It seems that Hargo is one of the few appliance repair places in town, so they're absolutely slammed with everyone's repairs. Even just calling them on the phone, I get put on hold for extended periods every time, so the phones are ringing off the hook. I talked to their tech about that, and my take-away is that they're actively trying to hire both techs and customer service reps, but there just isn't enough available workforce. And their employees have to work over time to barely keep up with the demand. They charge $109 just to come out and diagnose the problem, and I can see why. I would not want to send a tech out for a potentially lengthy diagnostic, for free, when they could be making revenue on a real repair job. Overall, their total charge for the repair wasn't bad, considering how labor has dominated repair costs since the 1970's. Bottom line: They'll do a good job, but manage your expectations on the time. It's going to take a while for your repair to get done, because there are heck of a lot of other people in the queue ahead of you.

Opened a claim for repair. No one ever showed up. This is a…read morecompany that does repair though Lowes.

Called looking for a part that nobody seems to have ended up having a nice conversation with I…read moreassume the owner employee about my LG refrigerator and I am a DIY guy so they suspicions for me and offered all kinds of information surprised to find someone that would do that when they're not making a dime need is I'm going to call.

We bought a new Bertazzoni professional oven.. the store we bought it from botched up the LP…read moreconversion badly....the oven was overheating and useless.. Bertazzoni assigned job to Swack Tech.. Mark did a great job fixing it.. operates as it should now. Highly recommend Swack Tech.

Jordan was punctual, communicated well, and did great quality work repairing a drywall ceiling, and…read moresome door installation. A little messy on the cleanup, but nothing that can't be fixed with some cloth booties. I plan to hire him for more work, so that itself should speak volumes for his work quality and reasonable pricing.

From the owner: Fast friendly and professional handyman and home services!read more

I am extremely dissatisfied with the "service" from Shauls. Not only were they extremely rude when…read moreI told them I wanted my microwave fixed, they didn't even look at it and never fixed a problem I hired them for. I am extremely dissatisfied and I'll never use them again.

It is sad when a reputable business grows old and has new management who do not have the same…read moreservice standards as the old hands. This is the case with Shaul's in Johnson City, NY. I have been a customer more than 30 years and I am disappointed with the service on a 10 week old electric stove I just bought from them when I called the store for help. Part of the stove door cracked and when I tried to explain the problem the manager cut me off and said to me "You broke it." But he has not even seen the broken stove. Then he went on to explain that the manufacturer, Whirlpool, would not cover the repair under warranty. But I didn't break it. It really is a manufacturing defect or a design defect in my opinion as a retired professional engineer who has evaluated many electrical equipment problems. The manager offered to send his service man at my cost, but I found out that they are not a certified service shop for Whirlpool. I smelled rotten fish at this point and called for Whirlpool service, who were responsive. My experience and opinion is that this store wants to charge for their service when its free from the manufacturer and they do not help the customer with legitimate warranty service. Shaul's blames the customer without even looking at the problem. Not good at all.

Highly recommend!!! Had our pellet stove installed quickly and efficiently, wouldn't call anyone…read moreelse!!

From the owner: We respond promptly and try to give our customers the best service we can. read more

I chose to buy a washing machine from Cherry's after a recommendation from my appliance repair man…read more What a huge mistake. They didn't deliver when they said they would and came at the one time during the day I had asked them not to because I had a conference call. They sent one guy to deliver the washing machine and take out our old one. He dented my refrigerator and scratched my wall in the process. I did not immediately notice because I was working and have children and was busy. When my husband contacted them a few days later, they avoided his calls, never called back and sent a text message that basically said they didn't believe us. Shame on them for treating customers so poorly. I wonder if the IRS knows they only take cash.

Worst customer service. They at first seem to care, but once you receive there products which are…read moreused, they will not take the time to fix the problem. with multiple phone calls and trying to contact them to fix my dryer or give me a different one. They would give me excuses and laugh at me about how its not their problem. I am so upset and couldn't believe that people could treat a concerned customer in such way. I don't recommend this company to give you anything. I spent over $300 for a broken dryer... enough said..