I try to separate service vs management. But they go hand in hand to the overall experience…read more If you like waiting an hour minimum, sometimes 2 for a simple cleaning. If you like hearing excuses that they didn't know your appointment was confirmed because the office relies on a text message system that they know doesn't work on their end. They no longer perform courtesy reminder appointment calls, nor send out emails, so you show up only to be told they don't have you on the schedule, but they'll try to work with you if you're willing to wait. That even when you show them the text message reminders and confirmations, their office manager gives you a, "oh we know, but it's neither here nor there". Way to show your lack of accountability there. If you are ok with having to wait extra time, even though you showed up to your appointment early, and someone else showed up late, they still leave them in the original order. If you're ok with understaffing and constant over booking. I've tried different hours, requesting the first appointment of the day, the last appointment, an appointment right after lunch, to ensure there's less time spent waiting. Still the same outcome. If you are ok with getting rescheduled when you get to the dental office, because the dentist is on vacation, and you never received a courtesy phone call letting you know of this. THIS is the place for you. I started going here around 4 years ago. Brought my daughter as well to try to make it convenient to have our appointments be set back to back. Instead of having to take time off work for 2 separate appointments on different days. During quarantine time, one of many ironies of these times. With her being underage, she can't technically be receiving dental work without me being present, 2-3ft away from where she sits, face mask required for everyone. But us switching seats, for me to receive dental work, from the same dentist, same hygienists, while she sat in a chair 2-3ft away, with a mask on, was not ok, and the appointment would not be made. Dentists, please realize that the few minutes you see your patients, are very small compared to the time we spend waiting due to your office being overbooked and badly managed. Even your hygienists and dental assistants show discomfort each time they're being pulled in different direction and can't focus on their task at hand. After these 4+ years of the same type of experiences, I won't be back.

Went in for root canal. They lost my first impression. Had to go back to do another image .They put…read morea temporary crown on , it came off .Never one time heard an apology. The dentist was not friendly and always seemed in a hurry .Would not recommend

Dr. Godoy Rocks! Dr…read more Godoy has again proven to be the best dentist in Tomball in my eyes! Today the hygienest was out so Dr. Godoy cleaned my teeth and it's the best cleaning I ever received. Not only does he do excellent work, he is also a Veteran. Hats off to Tomball Smiles Dentistry. If I could give them a 20 stars review I would. Again,Thank you Dr. Godoy for an amazing visit

Update: Filling came out FOUR times, within three weeks. There is A LOT more sensitivity and…read morediscomfort. I went in and there was no accountability, just excuse after excuse- "it was the cement, it was your bite, it was the material we used.." all things that the dentist is supposed to check before letting you go. He ended offering to "work something out" after all this when I said I did not want to return- saying that I could always continue (return) and if I wanted to go elsewhere and have it redone, then I could. Wtf. So waste money here only to go to someone else to fix your mistakes? AWFUL. Avoid and do not go. Everything in the photo is what popped out within DAYS of the visits and re-visits (some being on the SAME day or the next morning). It's just about money, not at all about the quality or even decency of the work. I have NEVER had an experience this bad. Original Review: Had fillings/crowns come out the same day they were put in. The next day, a separate one popped off. I was told to come in on a weekend to get it fixed, only to find out they opted to close early without telling me (or anyone else that was told to come in for "walk ins"). Finally got it fixed, only for the same thing to occur two days later. I wouldn't at all recommend.

my first visit here today. office staff is really friendly and the office itself is super clean…read more everything needed was done here like x-rays. definitely feel comfortable of the work that needs to be done to me here.

Over all amazing experience from dental hygienists to dental assistants to the amazing dentist…read more Can't forget about the amazing office staff as well. So sweet and willing to answer any questions you may have. I have no complaints at all and would recommend Aspen dental office. They made sure I was comfortable throughout my entire office visit. I was extremely terrified of dentist until I came to Aspen Dental. I'm so excited to smile again thanks to Aspen Dental.

They've been giving me great care here! There's definitely a tropical vibe here, which makes it…read moreeasy to relax. All of the hygienists are really good, caring, and thorough. I especially like the dentist Nikki Korloo. Ask for her!

This used to be Dr. Rick Friedrichs dds, but has since changed with the times. I have been going…read morehere since two locations ago, and almost 25 years (yeah I'm getting old, we gucci tho). Tooth pain is my worst enemy (after kidney stones, the fuckers) and these folks are wizards. I rarely have discomfort. I've gone through braces, wisdom teeth, invisi-line(because I never wore my retainer post-braces). The staff are top-notch, the care is unbeatable, and customer service is fantastic. Need I say more? Fiiiiine... I live in Pearland and drive to Tomball just for these folks. If that doesn't sway you, just go and check them out. You'll be delighted to leave feeling clean, taken care of, and wanting to come back for your next visit.

The staff is super friendly. It is easy to book an appointment…read more During the procedure, Dr. Hernandez & his hygienist explained every step during the entire process which makes me trust them & know that I am in good hands They are vey professional, the clinic is clean. I highly recommend this place and definitely will be coming back for the future cleanups. My family now all sign up with Heritage Dental.

I have been going to Heritage Dental for as long as I can remember, way back before they moved from…read morethe Champions area on FM 1960, and I absolutely love all of the folks there! Jewel the receptionist and I believe office manager, is your first contact and she has been there for years! She is so pleasant and helpful, I can't say enough about her. And I have my favorite hygienist Lauren, although I have seen several others and they are all very good. Dr. Hernandez is so gentle and patient, that I never even worry about going, he makes you feel very comfortable. He would be a perfect pediatric dentist, but I'm glad he takes adults! I have had all kinds of things done in all the years I've been going there, from simple cleanings, to deep cleanings, to crowns, and more. Even the more complex procedures are done with the most utmost care and compassion, and I have never had a bad experience. A good dentist is imperative to have, and I wholeheartedly recommend Dr. Hernandez and the entire staff at Heritage Dental!

I waited 1 1/2 months to come in for a consultation. I'm so glad I waited. Cannot recommend them…read moreenough! I have lots of work that I need to get done and I put it off because I didn't have a good experience with my last dentist. I also get bad anxiety going to the dentist. Dr. Mac was amazing and very understanding! I told her my concerns and she was honest and transparent in all I need for my dental health. Her level of knowledge is top notch. Not even my PCP is that detailed. She and her staff are well versed, experienced, and kind. I have finally found a great dentist.

This is a wonderful place. The dentist is phenomenal, the staff is wonderful, and the results I had…read morewith Kore are AMAZING! I have uneven teeth, so they'll never be perfect, but they're wayyy better than before!

Just a name change...previous name was Cutbirth and Sanderson…read more Been going here for many years (15+ years) and multiple owners, multiple dentists and name changes. Always have great service and staff over the years have always been great. Located in an old A frame house that has been remolded over the years and just outside Tomball 4 corners so location is great.

I had such a great experience at Hillwood Family Dental! Dr. Mohr took amazing care of me, she was…read morepatient, explained everything clearly, and made sure I was comfortable the entire time. You can really tell she cares about her patients. Her staff is just as wonderful. Everyone I interacted with was warm, welcoming, and super helpful from the moment I walked in. It's hard to find a dental office that feels this supportive and professional.

Had a issue with my gums thought it was my tooth and the doctor is a really great lady and helped…read moreme when I thought I needed my tooth extracted didn't. Her staff is so nice and the place is gorgeous and clean. I am lucky I found my new dentist! They do emergency's and all kinds of things and you will love how clean and professional this dentist office is. If your looking and questioning don't go here and you won't regret it. A few spots down from Target behind Chick Fil A.

Super nice office with great customer service. The dentist and her assistant were super sweet. I…read moreloved that the dentist was honest and didn't try to sell me something I didn't need, like a previous place I just seen a day before them. They quoted me a price with my insurance. I will definitely be back to do my dental work with them.

The entire staff is wonderful. I had a great experience. I was definitely entertained the entire…read more time. My procedures were fast & painless. I laughed so much through my entire visit. I would definitely recommend anyone (adults or kids) for cleaning or procedures. Thanks everyone!

Poor Customer Service & Scheduling Issues…read more Trinity Dental has serious issues with customer service and communication. My most recent appointment was scheduled for 11:00 AM. I arrived at 10:50 AM, only to be told at 11:45 AM that I would need to reschedule because they were short-staffed. No phone call, no text, no advance notice--just nearly an hour of waiting to be told they couldn't see me. I highly recommend going somewhere else if you value your time. This was actually my second visit, and unfortunately my second bad experience. I decided to give them another chance after the first visit had similar problems. During that first appointment, I was taken back for a cleaning and exam, then left sitting in the dental chair for over an hour with no communication or updates. I was later told there was an emergency. Two visits with the same issues shows this isn't a one-time situation, but a pattern. Poor communication, poor scheduling, and lack of respect for patients' time.

I highly recommend Dental Frontiers to anyone seeking dental help. The staff is friendly. The place…read moreis clean. And the doctor explains everything as he go along. I love the place.

Great Doctor, but the front staff and billing issues is the reason for my 1 star. I try to resolve…read morethis with the office Maria with no luck. They sent my account to collections and those people are very rude. They kept telling me that I have a balance but will not tell me why since I only get a teeth cleaning there. So they add on charges from my adult family. Come to find out when I went to another dentist is that I'm not in network but if I go to there other office I would be in network. That was something Dr. Garza office NEVER did to me it was just greed to get me in the office. I would have loved to had the opportunity to be told up front what my verified benefits where instead of this is your bill now pay it! Also they sent the billing to an address that was not mine. So how do you just change my address and than send me to collections. I really valued Dr Garza but his office had no concerns to turn you into collections. Lesson learned.