From the moment I walked into Universal Smiles on March 4th, I knew this experience was going to be different--in the best way. I had stopped by on a recommendation from my hairstylist, and although I carried some anxiety from a past dental experience, that quickly began to fade the second I was welcomed in. Stephanie greeted me with such warmth and genuine care. When I shared that I was new to the area and feeling a bit nervous, she didn't just acknowledge it--she took action. She offered me a tour of the office to help ease my anxiety, which made a world of difference. During that visit, I even had the pleasure of meeting Dr. Griffin, which immediately made me feel more comfortable and confident in my decision to return. At my appointment on March 16th, the exceptional service continued. Every single person I encountered was patient, kind, and incredibly attentive--they truly made me feel valued. Hailey was amazing--gentle, thorough, and reassuring throughout my X-rays and cleaning. I'm so happy she'll be my hygienist going forward. Dr. Steib-Griffin took the time to clearly walk me through my treatment plan, prioritizing what needed attention first and making sure I felt informed every step of the way. The financial portion was also explained in a clear, respectful, and stress-free manner. I can confidently say I've found my dental home. Universal Smiles delivers top-tier care with a personal touch that's hard to find. And the fact that it's a Black-owned, husband-and-wife practice? Absolute perfection. read more

Minimum wait time... Courteous, polite & professional service. Doctor Griffin has a relaxing demeanor as he provides quality expert care to his patient. That is what he provided for me which diminishes dental anxiety & fears read more

Return for his routine cleaning and check up. Thank you for giving us grace with rescheduling. My son like that he can view television while receiving his cleaning service! They always have a great show playing or allow you to choose from available selection Dr. Brad is very friendly and welcoming. Thank you for your grace, and feedback on buccees brisket sandwiches, now we interested in trying them. read more

Universal Smiles - General Dentistry Near Me - Cypress, Texas

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I haven't been to the dentist in a couple years because I couldn't find one I liked and trusted. I went this morning and let me tell you best experience ever. The Dr was amazing and she informed me of everything she was doing before she did it. They made me feel comfortable and the lady at the front desk was a lot of help with getting all my info as a new patient. Safe to say I will keep coming here and ide recommend to anyone looking for a new dentist!!! Plus my teeth look and feel great lol read more

Amazing services provided I love Dr. Griffin and I traveled across town to this office because his services are so appreciated

They were amazing!!! My tooth hurt so bad, it was hard to talk. The lady got me right in asking just the questions necessary so I didn't have to talk much. The whole staff was so nice even when I couldn't bite the xray thing. The dentist was kind and informed me about everything happening. I hate going to the dentist, but I'm so happy that I will be going back for routine care. read more

Excellent dental experience. Very friendly and professional. Great location off 290 near Buckeys in Cypress read more

They always take good care of me. Always professional, and most importantly, they do a great job on my teeth. Thank you Cindy!

After my last traumatic dentist experience, I was pretty hesistant to walk into another dentist office, but I made the appointment with Universal Smiles. As soon as I walked in, I felt at ease for the first time. Everyone was so kind and all the dentists and hygienists were super informative and friendly. They walked me through my treatment plan, answered every question I had, and were extremely transparent with me. I've had terrible experiences with pain in the past doing deep cleanings, but this place is TOP TIER and I didn't feel a thing after using their topical numbing. I can't explain how amazing it feels to not be afraid of the dentist anymore, just after one visit here. I highly recommend and they will take such good care of you like they did for me! read more

Another delightful visit in which I was greeted with laughter by Michelle and Madeline politely guiding me to my chair. Then Dr. Steib-Griffin greeted me with her infectious smile and asked me how I was doing and had been doing. So important not to just dive in without proper etiquette. She gave me a gentle, thorough cleaning which left my mouth feeling so smooth and refreshing. I always leave feeling like I'm a part of the family and honestly cared for. I love and appreciate the entire staff and highly recommend them. Priscilla read more

Universal Smiles - General Dentistry Near Me - Cypress, Texas

Dr. Brad and Dr. Erin are the best. And their staff is awesome! They take their time with their patients and are very professional.

Always a positive experience from scheduling, check-in, services, and check-out. Everyone is friendly and calm. Makes going to dentist a fun experience! read more

As much as I dread the dentist, Dr. Griffin and Dr. Stein and staff really do make the experience as painless as possible. They are kind, understanding, and patient with you. I've been a patient for over 5 years and super happy to be a returning patient! read more

Absolutely amazing staff!!! From the front office to the back office AND the doc! Everyone was super friendly and caring. They provided excellent education to help me better take care of my teeth. They are willing to accommodate to my busy schedule and my visits are always super quick with no wait! I love it here! read more

Great staff, great service. Our whole family goes here and they do well with adults as we as the kids.

All of the ladies that work here are very lovely, informative, and conscientious of making sure you are comfortable. They were helpful with any questions I had as well as providing referrals for wisdom teeth removal and Invisalign. Their equipment/tools were very updated and patient friendly. They were very efficient without feeling rushed. Overall one of the best experiences I've had at any dentist. (Bonus: cute goodie bag!) read more

Universal Smiles - Toothbrush, toothpaste, floss, gum, informative flyer, and popcorn inside goodie bag! - General Dentistry Near Me - Cypress, Texas

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I just had my first visit and it was effortless. No waiting they get you in right away. Very friendly staff and the doctors very thorough. I'm glad I found them! read more

Amazing people, work and service. I've been coming here since 2016 and still make the drive after moving 30 min away!

Great customer service and great quality work. Only positive experiences in the 4 plus years I have been going there.

If I could provide 10 stars I would! This location was recommended by my neighbor and I'm happy I asked. This was by far the best experience I've had at a dentist office. They listened and solved some issues I've been complaining about to other offices for over year or two. Very friendly staff talked about shows and got some recommendations. Would truly recommend Universal Smiles to everyone! Adults and Kids are welcomed read more

Love the Universal Smiles team! I always have a great experience from the time I enter the door.

Great staff and very kind dentist. Listens to your concerns and helps manage your treatment as needed. I really give them 5 stars because they will do a great job read more

I am one of those people who have refused to go to a dentist for most of my adult life due to several bad experiences. But, due to a situation which forced me to finally find a dentist, I found Dr. Griffin and his team. Can't express enough how professional and compassionate this office is. From Dr. Griffin, his wife, Dr. Erin, Michelle and the others... all wonderful! I'm proud to say I'm a patient there now! Thank you all! read more

This place is the best ever!!! From the office manager to the hygienist to BOTH dentists!!! The environment is relaxing and they cater to your every need. I love my dentist!! read more

The doctors and staff at this office are the best. My 4 year old son had a filling done between his front teeth by Dr. Griffin. I was so worried that this would traumatized his perception of going to the dentist forever. That was not the case at all. My son left the office smiling- and even laughing about how he felt like his lips were sleepy! The office is very clean, modern, and decorated beautifully. If you're in Cypress, this dental office is a win for you and your family! read more

My wife and I had our teeth clean today. We were greeted immediately with smiling faces and walked through the whole process. After completing necessary office paperwork we were taken in the back for X-rays and cleaning. Believe it or not this was a pleasant experience. I was impressed with the knowledge and professionalism displayed by all. read more

I truly appreciated the follow ups before the appointment to confirm. The office communicates well and is very flexible with scheduling needs. I also had the convenient option of checking in online and completing my paperwork online. When I arrived, I was greeted warmly and immediately felt family culture. My cleaning was very thorough and it was explained to me in depth. My check up with Dr. Griffin was very personable and comfortable. He was very approachable and conerned about my dental health. Matter of fact, he took it upon himself to walk me out, provide me with a parting gift, and my next appointment. I will be returning to this office. If you are looking for a place where your treatment will be thoroughly explained and you feel at home, schedule your next appointment with this practice. read more

This place is absolutely amazing! They take all the anxiety out of going to the dentist. As a student in a different state I neglected going to the dentist for about 4 years. The team at universal smiles welcomed me with open arms, listened to my concerns and made me feel so much better about the state of my teeth. Also I never feel a thing when I'm getting work done here they are super attentive to facial expressions and any reports of pain they correct the problem. So happy with this dentist! read more

We've all had bad dentist experiences in our life. Not anymore! This office is the best experience ever. Dr. Griffin is skilled, has patience with us jumpy patients lol, and does not do unnecessary procedures. I went to Dr. Griffin to get a second opinion on what sounded odd from my prior dentist, and she confirmed the procedure was not needed and would create more work. When I go I literally Netflix and Chill. Go and you'll see what I mean. When I moved to NYC for awhile I would schedule my dental appointments when I was in town. Go! read more

Everyone in the dental office is absolutely amazing. As someone who has always hated the dentist, they are so personable and make sure you are 100% comfortable. Needing some big dental work and seeing oral surgeons, they have taken my sobbing phone calls numerous times to talk me down, identify my fears and help talk me through all of my options without ever making me feel like any choice I have made was the wrong one. I will never go anywhere else and I refer anyone looking for a dentist here. I am so thankful for them and how they have gone above and beyond for our care, Including an emergency situation with my young daughter at 4:45 on a Friday night!!! read more

I came in on 4/16/2019 as a new patient and received a teeth cleaning. As a healthcare professional, I require nothing short of the best quality care available. With that being said, I underwent the most prodigious treatment from Dr. Erin Griffin. She was remarkably impressive with her extensive knowledge on dental care, answered all of my questions thoroughly, and we made great conversation throughout the process. From the moment you walk into Universal Smiles, you can feel that it is a family environment. The office is polished, and decorated beautiful. The staff was very professional and offers a sense of comfort, which makes the service of Universal Smiles all around an A+. I have been to many dentists throughout The Greater Houston area and by far the aspect of this company takes the cake at being the top tier in all categories of speed, service, quality of care, and cost. Universal Smiles offers the ability to watch movies and listen to music while you are in the chair. They even give out an aesthetically pleasing goodie bag filled dental treats :-) I would highly recommend going to Universal Smiles for all of your dental needs. This company is breaking barriers and I am honored to be a client! read more

Great people and wonderful, friendly service. Very knowledgeable and concerned for patient comfort. I have always hated going to the dentist, but these people have made it possible for me to now go every three months without hesitation. Highly recommend! read more

The whole staff has such a warm and friendly personality, it feels like visiting friends rather than a dental appointment. I love coming here and would recommend this office to anyone, especially people like me who are nervous about going to the dentist. After my first appointment, I have zero fear going to future appointments here, I know I'm in good hands! read more

I love the Universal Smiles team! Dr. Griffin office is so organized and professional. I love spending time with them and the quality of the care I receive is the best! read more

I absolutely love this place! Everyone who works there is very sweet and they truly care. Dr. Griffin is an excellent dentist. He makes sure that I am comfortable and I understand everything that is going on. I've had some teeth extracted and some cavities filled. I do not have insurance so they work with me on payments that are very reasonable! Shout out to the receptionist Michelle! She is so amazing! Even though I don't live in Cypress anymore, I plan to continue going to Universal Smiles!! read more