Today I had an appointment at Fair Lakes Family Dentistry. Later this evening I was in the car with…read moremy wife and out of the blue I said, "you know, I really like my dentist. Dr Rejon is skilled, patient, efficient and in the patients corner". Her assistant was also amazing. I've never said that about a dentist. And tonight I decided to leave a review.I would highly recommend.

I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Avoid North Cypress Smile Dentistry!!! It's a scam shop. I…read morewent in for a basic new patient cleaning and instead was taken through a very structured process--X-rays, scans, multiple staff evaluations--only to be told I had "active periodontal disease" and needed thousands of dollars in deep cleaning and treatments. When I declined, I asked for a standard cleaning--the reason I scheduled the visit--but was told they would not perform it because the dentist had already diagnosed periodontal disease. So I left without receiving any cleaning at all. What really raised a red flag: when I said I couldn't afford the treatment, they suddenly lowered the price. By then, the trust was gone. The whole experience felt more like a sales pipeline than a dental visit. Afterward, I saw multiple reviews describing the exact same situation. DONT GO HERE!

Angela at the front desks is simply amazing. The dentists are incredibly gentle and understand my…read morefear of dentists.

10/10 recommend. Super clean, professional, very great a communicating everything you need to know…read moreand very flexible with payments however way you need to help you get the service you need to get done. Everyone from front office to back are very sweet and friendly - customer service is they go out do their way to take care of you 100% in every way possible.

To know me is to know dentists scare tf outta me, and willingly missing routine checkups and…read morecleanings, I reasesrched dentists for a whole year before I found this office. It is not in my dental network, so all costs are outta pocket but when I tell you I will gladly pay, I mean it. I had my first visit 6 months ago and from the moment I walked in, I was at ease. During my initial phone consultation I explained my dental anxiety and past experiences with dentists (within my insurance network), and how my fear may make it seem like I'm an unfavorable patient. The attendant immediately calmed me and explained what I would likely experience during my checkup, and they would make sure my visit was pleasant. This office DID NOT DISAPPOINT! The staff is AMAZING and Dr. Katy is soooo frikin AWESOME! Even when I had crazy questions they provided all the necessary answers. Dr. Katy & Team, thank y'all so much I just love y'all

The dental staff is GREAT. Very helpful and knowledgeable. I appreciate everyone in this office…read morefrom the time you walk into the office you are met with the most sweetest people I have met all the way to the end of the appointment I have had a great experince10/10.

I had an appointment for deep cleaning. The staff was very helpful. Seema helped me get ready for…read morethe hygienist. Then Dr. Patel came in and administered all the shots in my mouth to make it numb. He is always very polite. Today he was also apologetic that he would be giving me so many shots which was fine. Then Ms. Cathy came in to do the deep cleaning. She did a very thorough job. She also gave me instructions on how to take care of my teeth. It was all a very professional and caring experience. Thank you!

Actually cares about her patients. Is willing to work with them. Tries to fill the cavity before…read morejust being like, root canal, every tooth needs a crown. Like other dentists just trying to get your money. Has worked with me and my problem teeth and helps work with my schedule. Everything she has done to help me is much appreciated! I very much recommend.

The front desk staff is very nice and accommodating. My appointment was at 3pm but I got…read moresidetracked and forgot all about it. She called me and asked if I was on the way. I told her I forgot and asked if I could still come in. I was about 40 minutes late and still taken care of. She was very nice and pleasant. She made future appointments for myself and my daughter to ensure we were seen before the year is up to get our cleanings in, I also like the fact that they will call you the day before to remind you of your appointment. My x-ray tech was fine. That process went smooth, no issues. She was also kind and respectable. Here's where the issue begins....I had to have a deep cleaning done. I was told it would be would be performed by the doctor. I'm assuming it was the other doctor because I know for a fact it wasn't the one/owner I saw before. This woman had on black scrubs and was slender. Throughout the entire procedure, water was everywhere; just pooling all around my neck, to the back of my neck and down my back. My shirt was soaked, the little bib they give you was completely destroyed. It was like a 5 year doing something and making a total mess. She was called away for a moment, then another lady came in with pink scrubs on to finish where she left off. The entire time she was in my mouth, doing the exact same thing there was absolutely no water running down my shirt or anywhere else. She had the suction placed in the properly in my mouth to catch the spraying water. It was a complete day and night experience. If I have to see that other Dr again I will not be going back. However, I did receive a parting gift at the end of my appointment. It was a toothbrush, mouthwash and floss. That didn't make up for the poor experience but it was something, I guess,

Minimum wait time... Courteous, polite & professional…read moreservice. Doctor Griffin has a relaxing demeanor as he provides quality expert care to his patient. That is what he provided for me which diminishes dental anxiety & fears

From the moment I walked into Universal Smiles on March 4th, I knew this experience was going to be…read moredifferent--in the best way. I had stopped by on a recommendation from my hairstylist, and although I carried some anxiety from a past dental experience, that quickly began to fade the second I was welcomed in. Stephanie greeted me with such warmth and genuine care. When I shared that I was new to the area and feeling a bit nervous, she didn't just acknowledge it--she took action. She offered me a tour of the office to help ease my anxiety, which made a world of difference. During that visit, I even had the pleasure of meeting Dr. Griffin, which immediately made me feel more comfortable and confident in my decision to return. At my appointment on March 16th, the exceptional service continued. Every single person I encountered was patient, kind, and incredibly attentive--they truly made me feel valued. Hailey was amazing--gentle, thorough, and reassuring throughout my X-rays and cleaning. I'm so happy she'll be my hygienist going forward. Dr. Steib-Griffin took the time to clearly walk me through my treatment plan, prioritizing what needed attention first and making sure I felt informed every step of the way. The financial portion was also explained in a clear, respectful, and stress-free manner. I can confidently say I've found my dental home. Universal Smiles delivers top-tier care with a personal touch that's hard to find. And the fact that it's a Black-owned, husband-and-wife practice? Absolute perfection.

The quality of care at Smile Ave Dental is always great, from the receptionists, to the hygienists,…read moreto the dentists. Bassant was the best hygienist! She was very pleasant and friendly.

My original review was 5 stars, these past couple of years, sale for additional services are too…read moreaggressive, too pushy. It feels that business grew but quality dropped. I will say hygienists are always excellent, its the administrative part that makes it uncomfortable.

Dr. Schott and her team always go above and beyond to make you feel welcome and comfortable. And…read morethe new location is really convenient.

I have been here for care my teeth .Doctors are so good work and gentle. They have some of…read moreexperience for dental and I'm glad be here next time

All they want is money money money! They don't care about their patients! Overcharge for basic…read moreservices. The dentist doesn't know what He's doing! The orthodontist runs in as if she's in a hurry and is soooo busy! They're always switching staff. Never going back to this office and never recommending them!

I have been going here for a few years and I can't be more happy with my new smile. Dr. S and her…read moreteam did an amazing job with my braces and I love my results. Now, Dr. G with complete the process to perfect everything. I highly recommend

My favorite dentist. Ive been going here for a little over a year & they're the best. I recently…read morehad my sons appointment (hes 1) and he was getting impatient while waiting for the doctor & one of the assistance was helping me keep him calm & was playing with him. This place is a little far from me but distance doesn't matter when you get amazing service. Love this place the whole staff is amazing & super friendly!

Please be very careful when making a decision to go to this dental office, the staff is very…read moreunprofessional one of the staff talks to the patients in a bully type of way as if she's talking to her kids the waiting area is dirty with stained chairs. The actual patient care area isn't any better once I got to my appointment I ask the assistant again if the dentist pull back teeth she told me he only pull certain teeth I explained when I made the appointment I ask the same question and was told yes he extracts any teeth so I made the appointment but was a different story once your there at the office. I was nervous after seeing all the dirt and dust on the lights above my head, while the dentist was working on what he chose to do not what my complaints were something fell on my forehead from above my reflexes was to instantly knock it off thinking it was some type of insect the dentist screamed at me so loudly that I was ready to get up and walk out he's not friendly has some type of coldness to him. I didn't like the unsafe handling of the dental equipment and the community eyewear they ask you to wear so on my other visits that I had to complete I wore my own and vowed to never return there again and wouldn't recommend this office at all. Staff needs to be trained professionally and the dentist more caring and understanding Dr. Nguyen