I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Good knowledgeable staff and very experience doctor, I m always very hesitate for dental…read moreappointments but that place is very nice and comfortable during the appointment

Dr. Kim and Jen (hygiene) provided an excellent experience. After having had a previous experience…read morethat was not ideal, I was reluctant to find a new dentist that I could trust. Dr. Kim took the time to explain the details of "why behind the what" and provided great dental advice. I highly recommended Jen! She did an awesome job cleaning my teeth and giving me educational tips and information. The staff is friendly and very professional from the moment you walk in and throughout your appointment. Great job everyone!

I'm extremely disappointed with my experience at this dental office. I arrived on time for my…read moreappointment, yet I was left waiting over 20 minutes with no communication or apology. On top of that, they tried to pressure me into getting new X-rays even though my previous X-rays were taken less than six months ago. When I questioned the need for additional X-rays, they continued pushing for them and ultimately refused to perform my scheduled teeth cleaning because I declined. Another concern is the constant staff turnover. Over the years, I've had three different hygienists, which makes the office feel very inconsistent and unorganized. Overall, the experience felt more focused on upselling services than patient care. I'll definitely be finding a new dentist.

Avoid North Cypress Smile Dentistry!!! It's a scam shop. I…read morewent in for a basic new patient cleaning and instead was taken through a very structured process--X-rays, scans, multiple staff evaluations--only to be told I had "active periodontal disease" and needed thousands of dollars in deep cleaning and treatments. When I declined, I asked for a standard cleaning--the reason I scheduled the visit--but was told they would not perform it because the dentist had already diagnosed periodontal disease. So I left without receiving any cleaning at all. What really raised a red flag: when I said I couldn't afford the treatment, they suddenly lowered the price. By then, the trust was gone. The whole experience felt more like a sales pipeline than a dental visit. Afterward, I saw multiple reviews describing the exact same situation. DONT GO HERE!

Angela at the front desks is simply amazing. The dentists are incredibly gentle and understand my…read morefear of dentists.

Update*** I was under the impression that the balance I owed was $261…read more They said my insurance would cover the rest. I'm now getting billed almost 3k worth of stuff I signed all the paper work and did what I needed to do when I went back recently to pay the remainder of what I owed they said my balance was 1.6k I was like no it should be the $200 now. Since I made a small payment. This month I received a letter saying I owe almost 3k. Don't get me wrong the doctors are great but I'm confused on the billing. Then I found out my root canal was a failure since there was an area not secured with the cement they put down there so now I'm having to get the root canal redone since there was a small area where bacteria grew I told them I wanted to get that tooth extracted they said no the tooth could be saved with a root canal!

I have spoke with your office manager of the day twice since my Aug 26th comments. Both times I was…read moretold refund would be given within 24 hours. As of today still have not received a refund. Not surprised, folks please avoid this office......

I am in my mid 30s I've been to I couldn't tell you how many dentists. None of them took the time…read moreto fully explain anything to me in a way that I can grasp like these people did they have fantastic personalities very kind never make you feel uncomfortable and when I got my cleaning done today this is the first time after getting a deep cleaning that the back of my teeth feel smooth I've been to so many dentist office where they say that they cleaned all the tartar off of your teeth but when there done your teeth feel rough. They did a fantastic job I didn't feel that it was about the paycheck. It was about education/care thank you.

A harmful experience for my 80 years old mom- Before signing…read morethe initial contract, the clinic used a computer screen to present pricing and represented that surgery, a healing/temporary denture, and related services would cost approximately $12,000, with a future fixed implant option priced at approximately $30,000 (total approximately $42,000). We were later informed that financing for the full $42,000 was not approved. The clinic reduced the plan to approximately $12,000 so treatment could proceed. Based on this representation, the $12,000 contract was signed. Surgery was performed; however, the healing/temporary denture was not provided at the time of surgery, despite prior representations that it would be placed the same day. After surgery, the clinic withheld the healing denture and stated it would only be provided after I signed a new or expanded contract. I was then informed the fixed implant price increased from approximately $30,000 to approximately $70,000. When I stated this was unaffordable, a $30,000 removable denture was proposed instead. I refused to sign any new contract. No permanent denture or implant treatment was authorized or accepted. Because I refused the second contract, my 80-year-old mother has been left without teeth for over two months, causing physical weakness and emotional distress.

Dr. Schott and her team always go above and beyond to make you feel welcome and comfortable. And…read morethe new location is really convenient.

I have been here for care my teeth .Doctors are so good work and gentle. They have some of…read moreexperience for dental and I'm glad be here next time

A wonderful experience! The staff here are all wonderful…read moreand willing to accommodate even the busiest of schedules, even for moms that need to get through an appointment so they can get back to their babies! My wife and I both had our first appointments here and were very impressed. Tried and true preventative techniques, no high pressure selling tactics for thousand dollar care plans, just plain and simple dental care from people who truly care about your wellbeing. Our family has found our new dentist!

It's that time of the year!!! Routine dental cleaning and examination…read more I was a little apprehensive about changing my dentist to Dr. Hadadi, but after my second visit to her office, and being assisted by Emily and Sandra, they made me feel very comfortable and were very polite. Dr. Hadadi is very thorough with explaining treatment for good dental health, and makes referrals as needed, she also is patient and takes her time with her procedure, in my case, I had to have a filling, and I didn't feel rushed or any pain, just pressure and a little discomfort, she talked me through the steps she would use, before doing so, which reassured me prior to feeling anything. I am very pleased and satisfied with the work that was done on my teeth by Dr. Hadadi, her bedside manners and excellent service she provided. The hygienist did an amazing job with cleaning my teeth, she spent time polishing, flossing, making sure I had no tarter build up on each tooth, and gave me a good mouth rinse, I definitely can say she cares about having clean teeth. The only thing I didn't get before leaving the office, was a bag that contained a new tooth brush, floss, and toothpaste, not to sure if that is provided, but I did schedule my next cleaning six months out as advised while checking out. I will be recommending Dr. Hadadi to my family and friends.

Very nice staff and efficient services. It always feels like I'm in and out. I really appreciate…read morehow you know what services you're getting, what the costs will be, and all this is usually available before you even get to your appointment. Great job, ATD!

RUN BEFORE YOU GET SCAMMED…read more I emailed them to get a quote for Vivera retainers and was quoted $700 (+$59 "evaluation"). However, what I received were Essix retainers. When I showed them the email, they said it's just a misunderstanding. Great! A dental office misunderstood between retainers made by Invisalign and retainers made in their lab. Not to mention, my Essix cracked after 1.5 months and they said it's due to grinding. However, I had worn my aligner for almost 2 months without issues. They suggested a $250 nigh guard, but didn't answer whether it could function as a retainer. They said if they provided Vivera, it would crack as well. But as I researched, Vivera is much more durable, that's why I chose Vivera at the beginning. Even if you're considering Essix, please get a quote from several dentists. I promise you'll love yourself for doing so. They charged me another $500 for removing attachments. I didn't have time to research because they asked me to sign immediately and didn't quote that in the email. Just wanna let you know that other dentists do it for around $200. After arguing for 1 day, they refunded $700 (not $759) upon Essix's return. I could have lost that amount if I called. Please email/text so you can keep proof.

Thorough, caring and they listen. The Elyson Dentist (Dr. Cheng, Dr. Yoo and Dr. Wang) are all…read morefantastic! I chanced upon them what I had to redo my root canal. They gave a thorough evaluation and honest. Due to my failed first root canal, I developed a bad dental anxiety. They did not once dismiss my feeling. Instead, they kept checking to make there is nothing new developing and they also reassured me what normal should feel like. Their front desk staffs, Jennifer and Veronica are fabulous with customer service. Elyson Dental is definitely a breath of fresh air in the dentistry world.

Dr Cheng and Dr Yoo are the absolute best duo! My husband and I both see them regularly, for many…read moredifferent services, to care for our teeth. The front desk ladies are friendly and helpful every visit. They even worked me in same day for a concern that I had. I did not expect this, but appreciated it so much. The office is always clean and smells comforting, which helps with my dental anxiety and relaxes my nerves. I love how they have screens in the room so you can see your X-rays or watch tv during procedures/cleanings. Sometimes their little dog, Oatmeal, visits the office. Does it get any better?! By far the best experience I've ever had with a dental office, and would highly recommend this place. Solid 10/10.

10/10 recommend. Super clean, professional, very great a communicating everything you need to know…read moreand very flexible with payments however way you need to help you get the service you need to get done. Everyone from front office to back are very sweet and friendly - customer service is they go out do their way to take care of you 100% in every way possible.

I experienced a dental emergency (broken front tooth). I normally use the Heights location but the…read moretooth couldn't be fixed at Heights. Dr. Heiu accommodated me at the Fairfield location. The staff was pleasant and professional. The drive was a hike but good service made it worth my time and I got my tooth repaired before the holidays.