Everyone is very polite and cordial, the surroundings are peaceful and it makes for a pleasant…read morevisit.

I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Professional, efficient and ver nice staff. My dentist is Jen and she is very nice…read more Professional, efficient and ver nice staff. My dentist is Jen and she is very nice.

I scheduled an appointment for my cleaning, i Had been there before However they treated me as a…read morenew patient and proceeded to take all new x-rays(after running insurance and first taking payment). They then told me I needed a deep cleaning, but they didn't have time to do it even though that is what I had scheduled! They then proceeded to tell me that they could schedule it for two weeks out which I was ok either way. What I wasn't ok with was they said in order to book my appointment that needed full payment!! I said I would pay at time of service to wich they said it was policy to take payment prior to booking appointmen! red flag and my instinct was to run! There office was chaotic whith young workers dressed up for Halloween.... Not the atmosphere I want in a dental office!! seemed unsanitary and just wasn't getting my teeth cleaned there!.

I have been going here for the past 2 years and I have nothing but good things to say! Everyone is…read morealways super nice and happy to help me when I have questions. They are very knowledgeable about prices and procedures that I feel very safe in their hands. I am glad that I chose this dentist because they never sugarcoat anything and don't force you to pay for anything that you don't need. This place is also always super clean and inviting. They are also really easy to find and there is always parking. I did my wisdom teeth extractions here as well (all 4 teeth but 2 separate appts) I felt very safe with the surgeon that they use and he even gave me his number in case I had any emergencies/complications after going home. I ended up having to call him during my second surgery because the stitches were too tight and he was able to meet with me the next day to remove them a little early (: I definitely recommend coming here for your cleanings/check-ups or just for wisdom teeth surgery!

Avoid North Cypress Smile Dentistry!!! It's a scam shop. I…read morewent in for a basic new patient cleaning and instead was taken through a very structured process--X-rays, scans, multiple staff evaluations--only to be told I had "active periodontal disease" and needed thousands of dollars in deep cleaning and treatments. When I declined, I asked for a standard cleaning--the reason I scheduled the visit--but was told they would not perform it because the dentist had already diagnosed periodontal disease. So I left without receiving any cleaning at all. What really raised a red flag: when I said I couldn't afford the treatment, they suddenly lowered the price. By then, the trust was gone. The whole experience felt more like a sales pipeline than a dental visit. Afterward, I saw multiple reviews describing the exact same situation. DONT GO HERE!

The dental staff is GREAT. Very helpful and knowledgeable. I appreciate everyone in this office…read morefrom the time you walk into the office you are met with the most sweetest people I have met all the way to the end of the appointment I have had a great experince10/10.

After ensuring they take my insurance and having them tell me up front that insurance would cover…read moreeverything in the cleaning and exam, I learned they LIED! They immediately charged me when leaving the office because they took an x-ray they KNOW the insurance does not cover. (They never informed me before taking the x-ray it was not covered and did not ask me if I wanted it taken; they just spent my money.) Two months later they send me another invoice for charges the insurance does not cover. Now they are threatening me to take it to collections. They work with the insurance companies way too much for me to believe they do not know what is and is not covered! In my opinion, they are taking your signature on your intent to pay as an open checkbook! I will never return here!

My insurance changed and I ended up making an appointment with Dr. George. I have to say, I was…read morevery pleasantly surprised during my visit. Everyone from their very welcoming receptionist to Dr. George were so wonderful and caring with me. They understood my very high anxiety level and did everything they could to make it a very pleasant experience in their office. They completely explained all the procedures they did, giving me ample time to ask questions until I completely understood everything that needed to be done. These ladies put me at ease, I have never laughed so much in a dentist office! The only recommendation I have: these ladies, and especially Trina, need a raise!!! Michele R.

DO NOT RECOMMEND! If…read moreI could give Cypress Dentistry and Orthodontics ZERO stars, I would! Between the careless orthodontic care, unprofessional staff, questionable billing practices, and financial nightmare, this has been one of our WORST healthcare experiences. Unprofessional Orthodontist: She was late to EVERY appointment, arrogant, dismissive, and overly opinionated. Despite obtaining THREE separate professional opinions against removing our daughter's molars, she continued pushing for extractions against our wishes. Painful Treatment Errors: An employee improperly cut or positioned our daughter's wires and ties, causing severe pain. We had to RETURN after leaving and specifically request the one employee we trusted to correct the mistake. Another male employee was incredibly rude and unprofessional. Unnecessary Treatment Concerns: After relocating out of state, we learned our daughter could have already had her braces removed, despite Cypress insisting she needed SIX MORE MONTHS of treatment. This raised serious questions about their treatment recommendations. Billing and Collections: When nobody was available at checkout to accept our payment, we waited and eventually left, planning to pay at our next visit. Instead, we received a COLLECTIONS LETTER less than a month later! We began paying early to avoid further issues and ultimately OVERPAID. Questionable Records: We discovered discrepancies in our daughter's orthodontic records, including an incorrect braces installation date following her transfer from another provider. This raised serious concerns about the accuracy of their insurance billing. OVER $2,000 REFUND NIGHTMARE: Payments made from my PERSONAL debit card were incorrectly refunded to an FSA associated with a former employer! I no longer work there, and I have been left fighting to recover OVER $2,000 of MY MONEY. It took approximately SIX MONTHS for the office to identify the refund issue! BOTTOM LINE: Poor patient care, unprofessional behavior, inaccurate records, aggressive collection practices, and unacceptable financial mismanagement. We trusted this practice with our daughter's health and our hard-earned money, and deeply regret it. PARENTS: GET SECOND OPINIONS, CHECK YOUR INSURANCE CLAIMS, KEEP EVERY RECEIPT, AND TAKE YOUR BUSINESS ELSEWHERE!

Absolutely love this team! Not only are they kind and make you feel comfortable, but I've never…read morewaited more than five minutes! They make going to the dentist easy and stress-free. Everyone is friendly, welcoming, and genuinely seems to care about their patients. I've always had such a great experience here and wouldn't hesitate to recommend Grovewood Dental to anyone looking for a dentist!

Dr. Schott and her team always go above and beyond to make you feel welcome and comfortable. And…read morethe new location is really convenient.

Dentist offices give me so much anxiety, but I felt like this place was extremely caring of me…read morebeing anxious!

A wonderful experience! The staff here are all wonderful…read moreand willing to accommodate even the busiest of schedules, even for moms that need to get through an appointment so they can get back to their babies! My wife and I both had our first appointments here and were very impressed. Tried and true preventative techniques, no high pressure selling tactics for thousand dollar care plans, just plain and simple dental care from people who truly care about your wellbeing. Our family has found our new dentist!

I had a very bad infection with extreme pain and swelling of the right side of my face caused by a…read morecracked tooth. Dr Tran could not save the tooth because of the advanced condition but extracted it and carefully laid out a plan of options of what can be done once the healing process was complete. His team also worked up a chart for me to take care of several other problems I had been having with explanations and costs so that we had a plan moving forward when I was ready to proceed on my time and budget. Dr Tran and his staff were extremely helpful, kind and considerate never making me feel less than for having gone so long without care. I can't recommend them highly enough. They are willing to work with you no matter your situation.

Don't go here unless you want to taste their air fresheners. They must have 10 air fresheners in…read morethat office or pipe in the smell, it is so strong! I had to wait outside before they called me back and even being in the back, the smell was super strong. Why doctors and dentists offices have chemical air fresheners which are clearly not good for your health, is beyond me!

I highly recommend Elyson Family Dental! Dr. Cheng was absolutely amazing--very personable,…read morepatient, and attentive. The level of care I received exceeded my expectations. This was my first visit to the office, and after such a great experience, my family and I won't be going anywhere else. Highly recommended!

Thorough, caring and they listen. The Elyson Dentist (Dr. Cheng, Dr. Yoo and Dr. Wang) are all…read morefantastic! I chanced upon them what I had to redo my root canal. They gave a thorough evaluation and honest. Due to my failed first root canal, I developed a bad dental anxiety. They did not once dismiss my feeling. Instead, they kept checking to make there is nothing new developing and they also reassured me what normal should feel like. Their front desk staffs, Jennifer and Veronica are fabulous with customer service. Elyson Dental is definitely a breath of fresh air in the dentistry world.

To know me is to know dentists scare tf outta me, and willingly missing routine checkups and…read morecleanings, I reasesrched dentists for a whole year before I found this office. It is not in my dental network, so all costs are outta pocket but when I tell you I will gladly pay, I mean it. I had my first visit 6 months ago and from the moment I walked in, I was at ease. During my initial phone consultation I explained my dental anxiety and past experiences with dentists (within my insurance network), and how my fear may make it seem like I'm an unfavorable patient. The attendant immediately calmed me and explained what I would likely experience during my checkup, and they would make sure my visit was pleasant. This office DID NOT DISAPPOINT! The staff is AMAZING and Dr. Katy is soooo frikin AWESOME! Even when I had crazy questions they provided all the necessary answers. Dr. Katy & Team, thank y'all so much I just love y'all

10/10 recommend. Super clean, professional, very great a communicating everything you need to know…read moreand very flexible with payments however way you need to help you get the service you need to get done. Everyone from front office to back are very sweet and friendly - customer service is they go out do their way to take care of you 100% in every way possible.