Title: Periodontist CT Billing Scam - Beware…read more I don't like leaving negative reviews, but I feel obligated to share my experience to help others avoid being taken advantage of. I had a severe infection around a dental implant. My dentist prescribed antibiotics and suggested that if things didn't improve, I should see a periodontist for possible implant removal and gum/bone treatment. I went to see Dr. Thalida Dong in Spring, TX. The Technician took an intraoral periapical x-ray. After reviewing it, and examining my mouth. She then recommended a CT scan to see the deeper gum and bone area--adding that insurance usually doesn't cover CT scans. I initially declined, but in pain and desperate for answers, I agreed and paid $375 out-of-pocket. After reviewing the scan, Dr. Dong said my implant "looked good," even wiggled it, stating it was not loose, and noted some gum and bone loss. She offered no real treatment--just said the crown should be replaced and that I should see a regular dentist. Three days later, my implant became loose. I called the office, requested my CT scan, and while waiting overheard another patient being sent for a CT scan. I later spoke to the patient outside--she was also charged $375 for the scan plus $50 for the consultation, despite having Delta Dental PPO. Dr. Dong had told her the exact same thing about insurance not covering it. After researching, I discovered they used code D0381 for my CT scan--a code insurance often denies--instead of using a billable code D0365, which is typically covered once per year under my plan. In addition my consultation was 100% covered in-network, yet Dr. Dong still billed Delta Dental $70 for it. In my opinion, this looks like a deliberate CT scan billing scheme to collect cash instead of using insurance benefits. I would not trust a person who runs a dishonest practice to work on my mouth.

Highly recommend this office! Dr.Dong and her crew is awesome. I went in to get a tooth extracted…read moreand was a tad bit nervous but the staff and Dr.Dong reassured me by talking me through their procedures. Office staff is very polite and helpful!

This is my favorite dental office in my entire 65 years. The entire staff is friendly, the…read morehygenists know what they're doing, and Dr. Memmott isn't over-zealous about "finding" cavities like many dentists are. On top of that, they handle scheduling really well. I never have to wait more than about 2 minutes after I arrive to be seen, and that may mean a few minutes before my scheduled time. I'm very, very happy with them.

I am in the process of receiving a tooth implant from Dr. Memmott. I was completely overwhelmed…read moreand had no idea what to expect. The doctor and his staff walked me completely through the process to place my concerns at ease. Each visit I was greeted with a smile and a prepared professional. I highly recommend Dr. Memmott and his professional staff, you will not be disappointed.

My wife had a root canal performed by the junior dentist. Despite the lofty credentials, he seemed…read moreto neglect that a tooth has 4 canals that need to be cleaned as part of a root canal. This "dentist" neglected more than one canal which led to years of unexplained discomfort. Once we realized the issue, we brought it up to Dr Landry and he has chosen to do NOTHING to remedy the egregious mistake. Dr. Landry has created a practice that is more focused on the aesthetics, not the health. The pretty building is all a facade - your money is his priority and he doesn't stand behind his work. BEWARE OF THIS DENTAL PRACTICE

I just wanted to update that I am still coming to this office and they are all still just as…read moreAMAZING! If you need a dental office you will be greatly satisfied with their customer service and their work! Everyone has great work ethic and I just love this office! Thank you to ALL your staff for making this place my favorite! From the moment you walk in to the moment you leave you will love it!

I just had my semi-annual cleaning. As always this office is so clean and professional. Sarah did…read morea great job of taking care of me with my cleaning. The other staff at the front, Lauren and Bridgette were very welcoming.

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

Made an appointment in MAY for today, and called in to confirm. They said I had a no call/no show…read morefor June 22nd. ???? They never called to confirm an appt in June, sent a text either, so...?? She said it looks like I was supposed to have received a text advising me of that appointment in June. NOTHING. They made another appointment for me (two months from now) and I got no confirmation AGAIN of that date. No apology, literally the front desk could have cared less. I'll take my business to another dentist and let others know this isn't the place you want to reward with continued visits. Also, I never got a text confirming my "new" appointment. Gee, I wonder why.

Dr. Erica is fantastic and so is her staff! She has been my dentist for 13 yrs and hopefully 13…read moremore!

Dr Mai gave me a root canal for Christmas . . . and I did not get her anything :)…read moreThe process was efficient and painless. She constantly asked if I felt any pain. There were two instances with a short flash of sensitivity. I noted it and she immediately applied something that instantly calmed the sensitivity. On my way to the appointment there was a car accident that blocked my path. I called them to let them know I could be a little late. They were very understanding. I am a "Better Living Through Chemistry Kind of Guy." I would rather have the pain controlled rather than the Grin and Bear it type. Dr Mai was great. The staff is amazing from the desk staff to the hygienist and her root canal assistant. If you need a new dentist, look no farther. I have had sleep apnea for many years. I am looking forward to seeing what she recommends. I will enter another review after that process.

Amazing Staff!! Very patient and understanding! Awesome hygenist! Highly recommend, the information…read morethey gave was really helpful and if you have any questions about your dental work then they will be more then happy to help and make sure that you get the care you need for your teeth! It's definitely a go to dentist!!!

Always great. I had…read morea filling fall out and Needed a crown today. As a dentist I'm discerning. Trust me you want to go to the best as I think he's one of the best dentists in Houston. Also it's privately owned so you know you're not just a number. Another thing if you get a crown it can be done in-house digitally. My family chooses Dr Green for all our dental needs in Houston.

I recently had a severely cracked tooth removed, and I couldn't be more grateful for the care I…read morereceived. The dentist and staff were outstanding from start to finish. They clearly explained my options, walked me through the procedure, made sure I was comfortable, and managed my pain exceptionally well. What could have been a stressful experience turned out to be a very positive one because of their professionalism, compassion, and attention to detail. I highly recommend this practice to anyone looking for excellent dental care.