Dr Mai gave me a root canal for Christmas . . . and I did not get her anything :) The process was efficient and painless. She constantly asked if I felt any pain. There were two instances with a short flash of sensitivity. I noted it and she immediately applied something that instantly calmed the sensitivity. On my way to the appointment there was a car accident that blocked my path. I called them to let them know I could be a little late. They were very understanding. I am a "Better Living Through Chemistry Kind of Guy." I would rather have the pain controlled rather than the Grin and Bear it type. Dr Mai was great. The staff is amazing from the desk staff to the hygienist and her root canal assistant. If you need a new dentist, look no farther. I have had sleep apnea for many years. I am looking forward to seeing what she recommends. I will enter another review after that process. read more

Amazing Staff!! Very patient and understanding! Awesome hygenist! Highly recommend, the information they gave was really helpful and if you have any questions about your dental work then they will be more then happy to help and make sure that you get the care you need for your teeth! It's definitely a go to dentist!!! read more

Everyone in the office is amazing. Front desk could not be more helpful or kind and all the assistants and hygienists are so great to work with. My two girls never fear going to the dentist because they take such good care of them. Top of the line facility, decorated well and so clean. We have been going here for a few years and have always had a great experience read more

Great initial experience with Dr. Mai and her team. Not only were they able to accommodate my kids into their already packed schedules, but they actually started at the appointment time without delay! The staff + Dr. Mai were patient and knowledgeable. They were able to address all my concerns plus they were great with my kids. Highly recommended! read more

Worst customer service. My father in law had a consultation for implants and we were charged $100 for a consult and X-rays. From that appointment, they scheduled an appointment for 3 weeks later. The day of the appointment, we received a call when we were 5 minutes from the office canceling our appointment. We live 40 minutes away. They apologized and asked us to call to reschedule. We called three times and asked to schedule an appointment and we're told the doctor would call us back. The doctor never called and we were never able to reschedule. Got an appointment at another dental office and went into Restoration smiles physically and asked them for our X-rays for our new dentist. They asked for the name and number of the new dentist so they could email the X-rays. I gave them the name and number and asked them to email them right away because our appointment was that day. The receptionist said they would be sent over. Got to our appointment three hours later and no X-rays were sent. How unprofessional. Stay away from Restoration Smiles if you want any implants. read more

Hello! I can't express how grateful I am with Restoration Smiles. Everything from the friendly and knowledgeable staff to the clean and state of the art facilities, made the experience that much more enjoyable. I mean, as enjoyable as a trip to the dentist can be lol. Regardless, it is super important for your dental hygiene and overall health so at least you can feel good about yourself afterwards. Might as well go to a place that that takes care of you from end to end. Just go, you won't regret it! read more

Such a great dentists office! Just had my first visit here today and everyone was incredibly welcoming. All of the staff was kind, addressed me by name, and made me feel very comfortable. The office was very clean and being able to watch Netflix in the chair was pretty cool! read more

It had been almost 10 years since I visited a dentist. I really needed to have a check up and possibly have work done but I always dismissed the idea because truthfully I was scared. Then I started have tooth pain and I could no longer ignore it. A friend had referred me to Dr. Mai so I called and made an appointment. When I finally came in, I was upfront with my anxiety of dentists. We had a great conversation and my doubts were put to rest. She was so accommodating and comforting. I realized I had been scared for nothing. I ended up having a couple of cavities but I was assured that the procedure would be quick, simple and most importantly, painless. After all was said and done, I truly had a great experience. Thanks again Dr. Mai for being there for me throughout the entire process. I highly recommend Restoration Smiles. read more

Everyone at this office is very friendly and takes the time to get to know you instead of rushing you in and out. The office is very high tech. I liked how they have TVs that display in front of you in the private room that allows you to see your X-rays and also pictures of your teeth so that you can see exactly what the doctor is seeing too. Dr. Mai was very nice and made sure to address all my concerns. I got my cleaning done while watching Netflix on the ceiling. It was more than what I had expected for a dental visit! read more

Friendly and helpful staff. They went out of their way to ensure that I received the best care and outcome.

Efficient. Excellent. Ease. I never use these words in the same sentence as "dentist," but yes, these were the words in my head upon finishing up my visit. Usually I think things more like "Despicable, Dental Dictator, D--- you" at the teeth torturer's office. Like most normal people in life, I hate dental visits. However, my experience here has been nothing but positive. The staff was effective in scheduling & processing paperwork, as well as working quickly through any confusing insurance-related issues. But let's get to the meat & potatoes of this experience. I despise dentists that just dig into your mouth & bombard you with patronizing "do-better" cliches on oral care. Not only was Dr. Mai effective during the cleaning, but she was also thoughtful and patient, in explaining both my teeth condition & helpful suggestions for better care. To add on to that, she was sincere & transparent in breaking down what possible procedures might be necessary down the road. After a lifetime of hatred towards dentists, I wish I'd found Dr. Mai earlier in life. My teeth feel good, I now feel the urge to confess my sugary sins when I see her, and I can respect at least 1 dentist on this earth. Maybe. Hasta la vista, Restoration Smiles. read more

I now look forward to my dental visits! The staff is very friendly and welcoming. I love that they have TV's on the ceiling for you to watch while being worked on. This makes the procedures very relaxing - I just sit back and watch my shows on Netflix while Dr. Mai does her magic. She will make sure that you are as comfortable as possible. I didn't even feel any pain at all! I highly recommend Restoration Smiles!!! ***FYI- For my first visit, I even got a free electronic Quip toothbrush! read more

There are trying to use COVID-19 as an excuse to charge me $15 for their PPE used. PPE cost is part of operation expenses, since when they are charging patient for their masks and cover and for $15?! Plus they don't tell you this charge until you check out. Very shady business! read more

I have always had a good experience with my toddler here everyone is friendly and the environment is clean

This is a hard no. I'm so disappointed, Turn and burn situation at best. Spare your self the pain infection and money .

By far the best dentist I've ever been to! When your three year old walks in with ease and is never scared to go to the dentist then you know you found a winner! read more

Dr. Mai was so nice and genuine! I could tell she really cared for her patients and I felt very comfortable being there. Their office is decorated very nicely and the TVs on the ceiling... awesome. Definitely an upgrade from the typical dentist offices I go to in Chinatown. The online appointment booking was also really convenient - especially for someone who needs to make appts after business hours. read more

I don't believe I've ever had a dental visit that was as nice as they are here. From the moment you're greeted you're made to feel welcome. For example; I'm a cold natured person and they offered me a blanket while they examined and cleaned my teeth. When I was done while waiting for my husband to finish they gave me another blanket without me asking. While cleaning my teeth and doing my procedure they were thorough and made sure I was comfortable at all times. Ohh... and I forgot to mention they had a comedy playing on the tv to help me feel more relaxed. read more

I am outside there office for my Saturday appointment @ 9am and no one is answering the door. The third party has no clue how to get in touch with them. Besides sending a message. This place even confirmed my appointment via text. No one called me to tell me they were going to be closed? What the heck?!!! read more

Restoration Smiles - Dentist Tomball - Door locked - General Dentistry Near Me - Tomball, Texas

My employer changed insurance providers, so it left me shopping for a new dentist. First impression was honestly pretty good, the staff is upbeat and friendly, the facility is clean, and the tv's on the ceilings are a nice touch too. The dental assistants were thorough taking pictures, but this is where I started getting skeptical. They were educating me on plaque build up almost to the point of over explaining and it felt like maybe they were trying to scare me into thinking I had pre-gingivitis. The real problem was at the end when the actual dentist told me I had 6 cavities, and that it would be a whooping $600 out of pocket. Now I know I'm not perfect at flossing, but it hadn't been even a year since my previous cleaning and I brush twice a day and overall I just simply couldn't believe it. I was so shocked. I ended up going back to my original dentist for a second opinion... where I was told I have zero cavities. Nope not even one. So just beware. I am so glad I didn't fork out the money for completely unnecessary "treatment". If something is hard to believe, please trust your gut, and please get a second opinion. read more

I didnt go to dentist for years due to a traumatic experience when I was a kid. I checked this place out and was pleasantly surprised. Staff is extremely friendly and helpful. Dr is very knowledgeable and gentle. Highly recommend read more

Today was my first time at Restoration Smiles and I will have to say that I am very impressed with their stuff. Front desk and staff were all very helpful. Martin "the hygienist " who took care of me was very informative on everything he was doing. It made me very comfortable while I was getting my teeth whiting and cleaning. I highly recommend Martin and Dr. Vu. read more

Highly recommend Dr. Mai for your dental needs. I had an emergency case where my tooth was cracked and I was in pain. Dr. Mai got me in last minute and helped ease the pain instantly while also getting in a crown. Now I have no issues with that tooth and the crown has stayed put. Dr. Mai's office is extremely clean and comfortable while her bedside manner is amazing. Definitely will be coming back for future dental needs. read more

Our first time here the staff were very friendly. The service was quick and they were very patient. I recommend having a visit.

Love love Dr. Mai! She was so gentle that I didn't feel a thing. I appreciated how thorough she was over my X-rays. The staff was super sweet and loved the text as well as phone call reminder for my appointment. I've never had a dental office provide entertainment, and loved the ability to watch shows on Netflix while she worked on my teeth. You truly feel how much love she has for her office as well as making her patients feel as comfortable as possible. I'm moving to Philly but will fly back to Texas for my appointments - this is how much I love her as my doctor. read more

I usually hate going to the dentist, but Dr. Mai made my visit more at ease! I came in for a teeth cleaning and was made fully aware of what they were doing to my teeth, unlike other offices I've been to. They made me feel comfortable and not to mention they even have TVs on the ceiling so you can watch while they're working on you. The office was very nice and modernly decorated! I will definitely be coming back. read more

So I am updating my review.... After lots of talks and lots of hard work on my part and Restoration Smiles billing department's part we resolved our billing issues with the Insurances claims. I am very satisfied with the outcome and Thank them for considering me and my concerns. I said before great team and Dr. Mai was great! They will work with you on your concerns if you can keep your cool and have some patience to work through issues in these most trying of times. Mahalo and Aloha Scott read more

Great experience for my god son who is visiting. He loved the TV on the ceiling as well as the calm and very nice dentist. The waiting room was very comfortable and I enjoyed the hot drinks. Super friendly staff! The payment process was explained to me clearly and professionally. read more

My son had a wonderful experience here. The dentist is a scary experience for a child, but the warm environment, friendly staff, and Dr. Mai made him feel so comfortable. She's really good with kids! They were very efficient and we were seen right on schedule, which is vital when you have an anxious toddler. We will be switching the whole family over to this office! read more

The staff was great, office super clean and smelled great! Dr. Mai was very thorough, and I felt super comfortable with her.

I recently visited for the 1st time and the dentist/hygienist was so attentive to me and made me feel comfortable. The office staff was great & it was easy to schedule an appointment. Their office is very modern & up to date! They're using the newest technology, I was so impressed! I'm definitely coming back here for my routine cleanings, etc. Come here! You won't regret it! read more

The office had great energy and everything was so upbeat which just completely changes the vibe and experience of going to the dentist! This was by far the best cleaning experience I have ever had!!! Martin was amazing! He was thorough and I was pleasantly surprised that I was not uncomfortable AT ALL during the cleaning. Dr. Mai and her staff are amazing and I HIGHLY recommend if you are looking for a new dentist! read more

This team puts a lot of attention and care into their patients and the experience. Right when I walked in, it felt like a clean and calm place for me, yet it also appealed to the kiddos--they have a fun little screen projector with games that they can play. Dr. Mai and her team were super caring and friendly. I'd likely recommend this to anyone who lives in Tomball! read more

My appointment was at 11am. I arrived before time and was checked in. The only thing that was done during my hour and 15 minute appointment where photos. I did not receive any services as requested. After a hour and 15 minute waste of time i decided to leave. My schedule is already hectic so when i was able to find the time to go to my appoint it was a complete disaster. read more

From the moment I walked into this office I felt comfortable. Everyone here was super friendly. I had some treatment done and I am normally terrified of the dentist but Dr. Mai was so gentle...I didn't even feel the shots. Watching my favorite tv show on the ceiling also made my treatment go by so fast. I'm so happy I found this place! read more

We're charged for their mistake. My daughter had a cavity filled here and a month later it got infected where her whole faced swelled up. I was charged to have her tooth, that they just worked on, removed. When I questioned the charge, the response was "Well, they're 2 separate operations." We WERE reoccurring customers over the course of 3 years. Rather than admitting fault and absorbing the cost of the extraction, they lost a couple of customers. The cost was negligible, however, I used it as an opportunity to respond to their error. I will not return and will not recommend anyone else do the same. read more

What a beautiful office! Everyone in the office is super friendly and extremely helpful! They make everything you need to do super easy and quick. Dr. Mai is so nice and patient. I hate going to the dentist but she makes you feel at ease and is extremely thorough with her cleanings. I appreciate the amazing service and will definitely recommend her to everyone I know and keep coming back! read more

Dr. Mai is amazing with kids! She has so much patience with the little ones. My little one really enjoyed his first visit to the dentist! Dr. Mai was really thorough with all the oral hygiene instructions to prevent any cavities. We will definitely be using Restoration Smiles as our dental home! read more

I had my dental check up today. The service there was excellent and Dr. Mai was very thorough and gentle. The TVs were cool and made the time pass quickly. I'd highly recommend this office and especially Dr. Mai she was very nice! read more

Dr. Mai is great. I am very nervous when going to the dentist but the staff made me feel at ease as I was checking in. I felt even more comfortable when talking to Dr. Mai. They also have TV's in every room and let you choose your favorite Netflix show when getting any work done. I recommend this office for sure! read more