First timer here. I had a lovely time! We ate before we played. Food: The food was shockingly good. Service was very nice and expedient. The espresso martini I had was to die for. Perfection. Games: I liked the idea that the tickets are virtual and attached to a car and I don't have to lug around (or lose) physical tickets. A lot of fun games but not every game is a ticket giving game so be mindful. Some are just experience. The Godzilla VR (16 chips) was pretty funny and cool to watch! *if you download the app and sign up, you get 100 free chips when you purchase $25 (100 chips). Prizes: A lot of options for kids for prizes at various amounts. Lowest appeared to be 120 but highest was 19k! Wild!! Overall a good time. read more

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I've been to a lot of Dave & Buster's, but this was the cleanest one and most friendly! Still cost a lot to get a prize, but we had some help. One of the tenants there/manager named James really helped us a lot. Especially after the adult in our group, me, spilled water all over the table and the floors! And my grandson, Tristan Five years old did not spill a thing! Lol the food was good and well worth the eight dollars they charged. They had a special combination where it was $20 card and eight dollars in play credits and certain food was offered as a bonus! Really great deal! Especially after the charge for a new card is three dollars. We'll go there again! read more

Dave & Buster's Rochester - Arcades Near Me - Rochester, New York

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Not sure what's up with this place lately seems like it went downhill within the past 2 months went there tonight boneless wings were dry fry's weren't even cooked cold and sauggy wasent satisfied with our meal at all read more

Just a shitty place to go. Drink was overpowering, and the Brussels sprouts were rock hard. Cauliflower was surprisingly tasty, but for the price of $35, you feel like you're getting fucked over, especially when you could've made literally any of these dishes/drinks at home. Behavior of their patrons playing games is generally immature and obnoxious, which granted isn't their fault, but it just makes playing games less fun. That and the price to play the games for a good hour or so is incredibly steep. Just go to swilburger. read more

great food, fast service and very friendly people! Thank you we will definitely be back!

It was my first time stopping at this Dave & busters and it was smaller then the one in buffalo that I'm used too. They had nice games but some were glitching but thankfully I still got the tickets, they also have a nice selection of prizes! It was loud and the lights were constantly changing colors which can be a bit much. read more

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Had a great time on my date yesterday here. Would recommend for date night. Will definitely come again!

My son and I have an annual tradition of visiting D&B the day before school starts. The staff was friendly and more attentive than in the past. It was a wonderful visit. My son has been saving his points for AirPods and he accumulated enough this trip. The points store was just as accommodating and great to work with. It's expensive, but a great place to spend time as a family. read more

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My party of 4 was seated but the server never came to our table. There was a group of 5 people seated in back of us and the male server keep going to the table. Finally more than average wait time we finally stood up and asked for a server. The server Shauna shared too much about her long days, 13 hour work days and moving from FL to here. A few things ... our drinks were horrible and half filled drinks were provided. Someone other than server brought our drinks. Since our drinks came the server had not stopped back to check our table. Finally our food came... no napkins, sauce or server to check. At this point, i had asked for the manager. He looked upset and bothered coming to the table. I shared our frustrated, Brian the manager said what the problem and what drink you want instead. Honestly i felt like he didnt want to address the problem. He walked away came back with sauce and napkins. Oh i was brought hot tea without sugar. Brian comes back with a small server of sugar. He asked is that it and walked away. Our server Shauna tried to assist and came back ever so often to check on us. It was not busy, Brian never came back to check on us. I would not recommend eating here. Majority of the games appeared to be working. No problem with games. I only want to celebrate a birthday. The game area appeared to be clean as well as the bathroom. read more

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Food wasn't bad, but they didn't replenish the guacamole or any of the other stuff that came with the food

Good evening. I have some bad reviews about my night. I was out doing a double date with some friends and we wanted to have some food and play some games. We waited at the counter for 20 mins before even being asked about anything for food or games. When we finally got seated it took another 15in for a waiter to come over. And it wasn't busy at all. When the waiter did come over. They had an attitude and just didn't really care about what was going on. We asked for drinks and it took literally 30 min for them to come out. The service was horrible. When we finally ordered, it took an 1HR for the food to come out. When it did it was barely warm. My fiances steak was undercooked like really bad. The chicken wings where awful. Me and my good friend got food poisoning after. I'm writing this while I'm at at a urgent care trying to get something so I can get this shit out of my stomach. I've never had to email a place about service and food. Also half of your guys games are broken. The guitar hero guitar is broken and doesn't work and the other one barely works. Then the cyber punk game gun was broken. I couldn't play with my buddy and it took points from my card and when I said something to the staff they said they couldn't do anything and just left the game alone. I've never really had an issue with any Dave and busters before but this evening was awful. It's absolutely ridiculous read more

meh. i ordered fish and chips. The fish was over cooked and seemed not fresh. It's served with garlic aioli, this is great with the french fries. They do not offer tartar sauce at all. read more

It's been a number of years since we've been to the Marketplace mall and was surprised with all the changes... including a Dave & Buster's. My husband has been to one before but this was the first time for me and our 3 kiddos (ages 5,3 and 2). We arrived around 1pm on a Tuesday and this place was DEAD. There were *maybe* 3 other people there. The kids and my husband had a pretty good time. It was a little too overstimulating for me with the the lights and sounds coming from everywhere. All the games were in working condition and there were plenty to choose from. We gravitated more towards the physical games (throwing footballs, shooting basketball, throwing balls to knock over clowns, beer-pong -type game, etc). Price. Eh... we went with a deal that was $56 for 375 tokens. Each game took around 5-8 tokens. We had our fill of games and still had many tokens/points left on our card. (NBD, we will use at another time or give to a friend). We didn't get any food or drinks. All in all, the kids had fun. We'd return if in the Rochester area. read more

Dave & Buster's Rochester - Arcades Near Me - Rochester, New York

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We stopped here strictly for the games. We came in when they first opened. The facility was clean and I noticed they did have an eating area but it appeared to be just high top tables. Front desk wasn't helping people, it wasn't taking cash from what she said.. we only had card.. so I didn't understand that one. we were instructed to go to the bar. The bar tender helped us out and was really friendly. Downside is several games were out of service. Hungry hippo game which is new not working. Skee ball didn't have balls in it, had to flag an employee down to fix the problem. There were other games that were locked or not functioning. After playing for awhile our child wanted to cash in his tickets. No employees to be found. They had at least five to six when they opened. We ended up back at the bar so they could call someone to help us. We have been to the one near buffalo and preferred it over this one. My son had fun so it wasn't a waste of time in that aspect. read more

We stopped here last night after dinner to use up what was left on our player's cards, and for some late night happy hour drinks. We've been here like 4 times, and I've never seen it so busy. The bar was crowded when we got there, and it wasn't even happy hour yet. We played games for like an hour and stopped back at the bar. The entire bar was full, and so were most of the tables, and there was one bartender working. One!!!! We sat down, but there were at least 5 people standing at the bar trying to order drinks, and no servers came to our table. It would have taken forever, so we just left. We'd have been there awhile if we could have gotten any service. We might not have been here on a Friday night before, but if it's usually this busy, why aren't more people working?? We don't really feel like going to Dave & Buster's at 9pm when we need to work the next day, so we probably just won't be back. And the bathrooms were atrocious!!! The first stall, the seat was soaked. The second wouldn't lock. The third was semi acceptable, but everything in that bathroom was dirty. And then there was no soap! I found soap at the other sink, but that's just what you want. No soap, and tons of games everyone puts their hands all over... yuck. read more

There was no hostess when we got there. 5 minutes later can't be bc seated without a hostess. Wings were spongy and nachos had a drizzle of queso. Games were not working well with iPhone wallet. Water was nice and attentive. Asked another employee if there was billiards. He said let me check and disappeared!! Love the generic email you receive from the corporate office! Good thing they are very sparse in locations read more

No food ordered here-this is for drinks and gameplay. Got here at 5:30. Games were fun and drinks came out fast. My Shirley temple was 90% syrup. No alcohol either. Not a huge deal. Alcoholic drinks came out fast and tasted really good! Bartenders were quick and came right up to us when we got to the bar. Unfortunately, a good amount of the games we played didn't work properly, and we had to call employees over. They helped us straight away which is great, just annoying that the games we chose to play had trouble. I did have a lot of fun here and am looking forward to coming back! read more

I've been coming here since they've opened. Admittedly, I was not a fan of their food but the past year or so with menu updates and perhaps a change in kitchen staff, I've found the food to be a huge improvement and haven't had a bad meal here yet. I find the arcade itself to continuously update and add new games which I find exciting. It's clean and I haven't had any bad interactions with any of the employees. I've found them to be friendly and always willing to help. read more

Expensive for fast food choices. The waitress was nice but children's small drinks were as much as adults The arcade was very busy but every surface you touched was sticky and slimy! I ended up with pink eye shortly after... The noise level was ridiculous! read more

It's okay but be ready to spend money. Had to wait an hour to eat (told no tables avail), though plenty of tables were available. They placed us and 3 kids in the sport bar area (noisy) instead of the quiet restaurant area where many spots avail. Service was extremely slow, and the staff got new hand-held machines to use, which they were still adjusting to, but apologetic. Food not that great. read more

Your typical Dave and Buster's but the staff is very nice the place in clean and have the up to date games and ammentities. They also have a VR ride which is super fun and is an not 6 dollars a person but totally worth 6 dollars. read more

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Said it would be a 25 minutes wait for a table. It was an hour. They tried sitting us without a tv when I specifically asked for the sports section at check in because of the basketball game. Front desk staff threw a bit of attitude because I reminded them of that. There was super SLOW service. Tried ordering a veggie philly they said it didn't exist, it was on the menu. We asked four times if the TV could be changed to the game. Food, as per usuall, was meh but with the two teens in tow it was the best place to watch the game and keep them busy playing games. Our server...great job though. He had the tv a switched and was attentive. read more

Dave & Buster's Rochester - Arcades Near Me - Rochester, New York

Not much to say about Dave and Busters - it's exactly what you would think. This one wasn't super overcrowded or sticky on a Saturday afternoon. We rented out the party room for our school trip (~25 of us) - which they called the "Museum". The food provided was your standard kid-fare: sliders, fries, chicken nuggets, mac and cheese, etc.; basically, everything was beige. Fountain sodas were also provided. I do have to say, I've been to multiple Dave and Buster's and this one had better food and it was cleaner overall. Definitely a pleasant experience, and I would definitely recommend for a kid party, just don't expect anything green. read more

I went on a Thursday around 2pm..a day after the half price games weds. Also 4 days after grand opening. The crowd was nice. Not too big, not to small. I did not witness any fighting...The staff seemed friendly. Our waiter was very courteous. The food was actually good. Very Tasty. The gaming was SO fun..It's a huge gaming area/arcade. It can be overwhelming...My advice is to walk it couple times. take a tour...Watch others play games you might wanna play...then have at it! I really like that you can leave your drinks at your booth/table and come back to it after you have played in the arcade for a while. We did this and our drinks were still waiting for us when we returned after about an hour an half. So While the food was good....the portions are definitely on the small side. And Pretty Expensive. If you have a big appetite, my recommendation is to eat before or after at another place. My brother and I did the eat n play combo for like 20 dollars each...but when you order a soda it comes to more like 23 dollars each. Then we did the "power up" for like 6 dollars more....This gives us like an additional 10 bucks worth of games...Not so sure if its worth it but when all said n done, we ended up spending like 30 dollars each. We spent about an hour and a half playing games....and by the time we were done we were hungry again. So then we ended up getting take out after at a different place. I couldn't help but think it would have just been better to Hold off on ordering food at Dave n Buster's, and save our money for either more games or food at another place. read more

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We ordered 2 vodka well drinks. They attempted to charge us $32. No bueno. Never again. Avoid this business

I like the food it was good it was a burger a sweet potato fries I like it there the service was good

Definitely a fun place to bring the kids to burn off some energy. A lot a different games to choose from. We didn't get the chance to eat here as the wait was very long. Did we have fun yes, BUT it may cost you a arm and a leg read more

Where do I even begin?! The only reason to come here is for the games and drinks. Do not order food from here unless you're starving. I will say the server tried her best, but it wasn't entirely her fault. The kitchen staff was to blame. My mistake was ordering a steak here. It was burnt and cold! Although the manager tried her best to fix the problem, the general experience was terrible. read more

Dave & Buster's Rochester - My extra crispy steak. BURNTTT - Arcades Near Me - Rochester, New York

What fun! This is not a place just for kids! They have a wide variety of games, surely everyone will find their niche! You can also hit up the restaurant and/or bar. Their menu is very extensive touching on many different types of foods. I had the enchiladas and my friend had salmon. They have meal deals that include money to play games. The food was delicious but a bit rich. We both had a bit of indigestion afterward but we did have very happy taste buds. We had so much fun the first time we went back again a week later! read more

This was my first time going here with friends and it's safe to say I wasn't disappointed! However, despite the fun I had, the experience had some drawbacks. First off, I would not call this place cheap. For about 250 chips, my friends and I were able to enjoy a good amount of games for about 2 hours but it set us back $40 which didn't include drinks. I wouldn't recommend spending more than $40 unless you have more people with you, the fun diminishes once you've tried every game. Atmosphere was super noisy and very flashy so I had a hard time focusing on a single game but I got used to it the more time i spent invested in the games. As for the games themselves? The variety is incredible from trivia to classics like Connect 4, Monopoly, and Wheel Of Fortune To movie games such as Jurassic Park and even (my personal favorites), Mario Kart and Luigi's Mansion! I could spend hours in here if I had more time and money but to be honest, you'll get your moneys worth for just an hour or two. Be warned though when it comes to prizes! The three of us managed 1,000 tickets but all we could really get was candy and a rubber band shooter. In my opinion, not really worth it but it depends on personal preference. Overall, Dave & Busters too me is a great weekend getaway. I would even recommend bringing your children along for the ride if they are into games. With so much variety, the possibilities are endless. I will certainly come back here! read more

This place is amazing it's like a giant arcade for adults. I've been here plenty of time in another state always had a blast. First time to this one. Had so much fun I love the racing games and shooting games. You can do so much here, they have party rooms you can rent for birthday party, company party, and more. I could go here at least once a week to play games and have a good time with friends and family. read more

Came here to celebrate my son's birthday. Haven't been here since COVID. Was looking forward to enjoying ourselves. The employee checking us in was unfriendly and seemed like we were inconveniencing him. We wanted to sit and eat first. Our server was friendly but I was very disappointed with the whole ordering experience. I had questions about the menu and there was no one to be found after she sat us and walked away. The menu itself was weird for a place like this. Salmon on the menu but no onion rings??! Food was okay. Not great and definitely nothing to come back for. I saw our sever 2x. When she sat us and when she brought the bill. My son needed a refill to wash down his food. No one was around. The two stars are simply because they had fun playing the games. Not a fan. read more

I recently planned an event here and had the pleasure of working closely alongside the event manager. I was blown away by how great the presentation, service and food was here. Highly recommended for the group I was with, wouldn't mind doing another event here in the future. read more

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This is usually one of our favorite spots for family night! However the last time we came in we were brought to a dirty table. Waited over an hour for food. Was given our food with no utensils to eat with. Was charged for a cocktail that we were never given (assumed she forgot). All things considered... this was also a slower night especially for what we typically see in the dinning area. Over all just bad experience that night. read more

Went late on a Saturday night to avoid kids and it was a great experience. Order the wings and the were fantastic, service as well!

Always great food and the staff is so friendly and helpful. Rob the manager came to our table to make sure everything was ok and was so good with our kids. This place never disappoints. Love the games as much as my kids!!! read more

Because I'm pretty much a man-child, I enjoy coming to D&B for some gaming and drinks. I usually come with coworkers to have a full-on group experience. I've seen the growing pains of when they first opened (2.5+ hour wait for a table, long wait for food), but things seemed to have settled down a bit for me to get a more objective opinion of the place. The menu consists of typical bar food. They taste pretty decent but have a higher than average price point. My favorite things to order are the Pepperoni Pretzel Pull-Apart, Smokehouse BBQ Ribs, and the Ultimate Mac & Cheese. Decent flavor, very rich. There's nothing mind-blowing about it, but will be satisfying to your appetite. The wait staff has always been polite and OVERLY apologetic about any inconveniences to the point that I feel guilty for asking for extra napkins. Perhaps the majority of their demanding clientele has given them a complex? Either way, they are great. The cocktails has great presentation, but doesn't really have the kick that I'm used to at my local cocktail spots. Corporate business, controlled pours, I get it. I just wanted to convey that if you want a buzz, stick to beer and wine. My only major complaint is that they don't take reservations ahead of time. Inconvenient, but understandable. Plan your weekend evening well. The game area is well maintained, and I've never seen a machine that was down for repairs or showed signs of abuse. The majority of games are app-style games that require little skill to earn a few tickets. There are plenty of shooter and racing games to enjoy. I prefer games that require a bit more activity so I opt for Pump it Up or 4-way air hockey (whenever I have friends nearby). I hope they include more "active" games, and bar games like darts or pool to appeal more to the adult crowd. On the plus side all of your "chips" used to play games and "tickets" earned are stored on your Power Card. Don't lose it though! I don't think they can be transferred to a new one. If you install the Charger app to your phone you can track your chip and ticket quantity linked to your card. Also, there's usually a coupon or chip incentive if you make a purchase through it. Definitely beats waiting in line to restock it. Overall, this place is okay if you want a decent get-together with some friends. It can be pricey, but it offers enough to have a decent experience with friends or family. I'll keep coming back and looking forward to what else they have in store. read more

Dave & Buster's Rochester - Good incentive to win big on the ticket games - Arcades Near Me - Rochester, New York

Fred: older guy, his customer service was terrible. I asked to be seated for food and he said we have no servers (meanwhile there were people seated and I saw several servers). He takes me to the bar and tries to seat me in the middle of the most busy area. I asked can we be sat somewhere else it's super busy right here. He replies we have no other spot. So I say all these empty seats and this is the only spot. I added cancel the seating. He tells me that I didn't have to be rude about it. So I told him to shut his mouth and he turns around and starts walking to me as if he wanted to fight. I spoke to his managers and they treated it as if it wasn't a serious matter. These guys need to be fired. A great worker named Antonio came over and gave me the best customer service that I have received in a long time. He told me he would take care of us and immediately sat us at a table (where we were just told they had no open tables), Antonio really made us feel cared for. He even stopped by our table later to make sure we were still being taken care of! Antonio needs to be promoted!!! read more

being able to redeem points for apps is amazing, and asian wonton tacos are delicious!! highly recommend. cannot beat their drink specials during happy hour, half off cocktails!! IMO their drink menu is awesome, such delicious drinks! if you get lucky, find George behind the bar. he is the man i prefer to wait on us because he serves up fantastic and tasty cocktails. and at the end of it all, the who doesn't like going in on arcade games?? read more

Great food, drinks and games! Some of the games as a little overpriced, but sometimes they have coupons for buy $20 get $20 free to load on your card with makes it better or half priced games on Wednesdays. I tried the shredded pork tacos and they were even better than I expected! I will definitely order them again in the future. Check out the giant Rock'Em Sock'Em robot game(photo below). We tried the new Jurassic Park virtual reality experience which is definitely worth the $5 cost! read more

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