My family has come to eat here several times, especially on birthdays and special occasions but today it just wasn't great today first, most of our food was cold then she would bring it back and it would still be a bit cold. She lied to us and said that when something is cold or when they ask to bring back the food, they cook a new meal for that for us. Well, she did not cook a new meal for us. It was just microwaved. My entire family is suffering from food poisoning because of plate of sliders and a bowl of pasta with some shrimp in it. I would definitely not come back it was awful. Well the games and the arcade is very very fun. I enjoyed it much, but I would come to play not eat. read more

Staff are great!! Machines are always up and running- INFINITY STONES! That's the best machine for sure. We earned an appetizer through the app for "leveling up", and when we went to go redeem it. Boy were we surprised when we saw a massive plate of chicken cantina nachos in a huge pizza box! Needless to say, we had leftovers for a few meals and it was delicious. The ambiance of the bar is super nice too, and I could def see us coming back to watch a game here. read more

Dave & Buster's Lubbock - Chicken Cantina Nachos - Arcades Near Me - Lubbock, Texas

Came here just randomly one night. The food was okay, not worth what its priced. The deals for food and game cards are cool though. Our server was awesome and explained everything from the menu to card deals. Its an arcade basically so it was pretty loud, we got sat right in the middle of all the tables so it wasn't the greatest spot but at least we could see almost all of the TV's. The games were pretty fun, I dont think i'd be back any time soon though. read more

Worst experience ever will never be going back waitress did seem to have a positive attitude and the food took forever just for the food to be way over salted not even seasoned just salt and they took almost 1 1/2 hours to bring out food and they took so long to get our checks to pay never going back again read more

Newly opened in Lubbock. Very nice inside. Huge arcade. Great, delicious food. Great customer service as well. It is loud but we dont mind because its so much fun here. It is fun for our family. We enjoyed the arcade after we had dinner. Dont expect for a quiet place to eat your meal. Expect loud, fun and kid friendly place. read more

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We waited over 10 minutes for someone to take our order for drinks as most of the employees were just gathering around in a huddle chatting rather than taking care of their customers. Watching around the bar, I see customers tapping their money or credit cards to be taken cared of or a few waving their hands for service... how did NOT ONE employee see them or our group??? I've gone to several Dave and Buster's around the US and unfortunately I was quite disappointed with the Lubbock area I'm Texas. I know it was their 2 week opening. But the manager has to step up and make sure things are moving and running smoothly. Also we noticed a family sitting at the bar and it took over 20 minutes to notice that one of them was under aged. SMH As we came in through the restaurant/bar. The staffed just asked rather than check for ID's if we were over 21 years of age. My group was well over 21. In addition to poor service, we even ordered just a burger and 2 appetizers. That took 40 minutes and they were cold. Another fail. If any customers was to sit at the bar they should be "ID'd". Need to step up on the restaurant/bar area. *Check for ID when sitting in the bar. The arcade area went well. Even the employees checked and cleaned the arcades to make sure all machines were working! Great job arcade employees!!! Hopefully, this helps for those that are going to the Dave and Buster's in Lubbock, Texas. read more

Dave & Buster's Lubbock - Mojito - Arcades Near Me - Lubbock, Texas

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My 2 daughters and I had a great time here. Food waste out fast and service was fantastic.

The restaurant area is incredibly, uncomfortably loud. There's no reason for people to have to scream just to have a conversation. And of course, it's always nice being in a joint where police hover around while you eat. Kinda speaks to the type of people they expect to have as patrons. Who charges 30$ for a 14-oz ribeye? This joint does. Is it worth 30$....not even close. 14$ for a big pretzel? Outrageously stupid. This place is basic bar food only. The prices should reflect that. The taste of their food sure doesn't reflect the prices they charge. The service, while slow and confused for the majority of our visit, was friendly and apologetic. Kudos to them for not losing their cool when it's obvious the manager doesn't have a clue on how to direct or help them. A lot of the employees were just gathered around the front door talking to each other. Our waiter was trying his best though and I appreciate his effort. The arcade area was good for the kids. Clean and great employees taking care of the machines. Pretty cool to see them all in action and it seemed they cared for their jobs. The games...Main event has better games but my kids enjoyed it and overall after dumping about 300$ into this place we've all agreed never to come back. It was okay one time for the arcade only. The food was terrible and WAY overpriced. I wouldn't recommend it and I'm warning all my acquaintances to avoid it. You'll get a much better bang for your buck at Main event or 50th street caboose. Which is really sad and funny at the same time. read more

Store just opened today. Food and service was awesome! I had the Garlic Parm wings, fries and the stuffed Churros. Delicious read more

Awesome staff and great service. The ambiance is fun for the kids. The food is some of the lowest quality material food I've seen at a restaurant. The fries were greasy, the nachos were incredibly measly for the price with just some cheese sauce. Kid Mac & cheese was very poor quality. Wings were good. This is a place that has prioritized corporate profit at the expense of food quality. Celery that came with wings was brown. read more

Dave & Buster's Lubbock - Celery that came with wings - Arcades Near Me - Lubbock, Texas

The Voodoo pasta was great....fresh, hot...mushrooms, pasta, chicken, peppers---yummy! Service was good. Brady made our visit! He is an asset to this establishment. He was kind, genuine, fun and knowledgable. read more

Dave & Buster's Lubbock - Arcades Near Me - Lubbock, Texas

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On a scale of 1 to 10 I'd give it a 5. Out of our party of four everyone felt the same. I had the Stacked Steak Bowl. It wasn't bad but I wouldn't order it again. The steak has a weird rub on it that's a little off putting. It was supposed to come with a Chipotle aoli, which it did not. Waiter knew they were out of it but never told me. Had to ask about it. The "roasted cauliflower" was not roasted near enough. Couldn't cut through it with a knife and fork. Hubby had the American Burger. He said it was below average. He did like the fries, though. Fish and chips were mediocre. Margaritas were FAR too sweet. The waiter was very nice but kept forgetting things we asked for. Also, of course, it was incredibly loud but you have to expect that at this kind of restaurant so it's not fair to count that against them. The check for my husband and I alone was over $50, We have no desire to go back. read more

I haven't been to Dave & Buster's in a very long time and that was in Milpitas, California. Compared to the one in California this one was very small. It seemed geared more towards kids than adults. There was nowhere on the gaming floor for kids or adults to just sit and take a rest. You have to use cards to play any of the games and you also collect the tickets that way too, they had a very wide selection of prizes. Since my kids are adults 20 and 23 I played some games and then sat at the bar with my older son. he ordered a drink and mozzarella sticks, which were very good. He said the drink was good. The bartender was very nice and friendly when my younger son was done playing games we switched to a table and the host was very happy to accommodate us. There were tVs in the dining area to watch games and sports. It wasn't very loud or noisy. You were able to hold a conversation in either area and still be heard without yelling. It was very clean overall we had a good time, but I don't know if I would be back, we got bored very quick. read more

Two stars only for the games. Stopped in while in town to take my kids to have fun. The restaurant side was somewhat busy, the hostess got us seated pretty quickly. When we sat down the table and chairs were soaked, which would be a good thing as at least they were cleaned, but it looked like they just went through a car wash. The server took forever to come to the table. Apparently a different server jumped in to help because ours was overwhelmed, which was great. Here's where the wheels fell off. I ordered a beer from the draft menu. Apparently they were out, so instead of asking if I would like a different beer they just assumed to bring me a canned beer. My daughter ordered lemon pepper wings, which actually came out pretty fast. My son went to eat her celery, except I could tell from across the table that the celery was very rotten and mushy. After looking at it, I knew it wasn't good. I flagged down what I assume front of the house manager or something, and when I brought it to her attention she replied with "oh it happens" and then stared at me. Then asked "would you like more celery". I told her no, and she just stared at me more. She was obviously inept at her ability to solve the issue. I don't want celery coming from the same container that just had this rotten celery in it. I told her to do what I thought what was the right thing to do, and she just stood there more. So I told her to just give me the check. She ran off never to be seen again. The issue is, this girl is obviously not able to do her job. The restaurant was busy but seemed properly staffed. It seems they lack training in the kitchen and front of the house. This was a simple issue that had the person responsible to "solve issues" actually took a proactive approach, would have quickly de-escalated the situation, but unfortunately she failed miserably. Only good thing was that the majority of the games worked and the prize store checkout was super fast. read more

Dave & Buster's has lots of fun available, but there are some things you should know and pitfalls to avoid. First, they don't have a good grasp of the restaurant schedule. They told us the wait for two people was 30 minutes, but texted us after five minutes, and then seated us at a table for four even though tables for two appeared to be available and other parties had been waiting longer than us. Second, the food is a little pricey (not unexpected) and almost every appetizer is spicy (jalapeños and habanero sauce abound). Third is a pitfall; after eating you can buy a game card from the wait staff, but they add that total to the food bill and expect you to tip on the total (food and games) instead of just the food. Fourth, the music is loud - like shout at your date the whole time loud. In the restaurant and the game area. Lastly, there are some glitchy tap to pay interfaces on the games or unclear instructions, which leads to paying for a game you don't really get to play - just like every other arcade place, which is disappointing for a place that is brand new. I had fun while I was there, but that was because of who I brought with me, not because of anything Dave & Buster's did. read more

Dave & Buster's Lubbock - Some of the dining area and bar. - Arcades Near Me - Lubbock, Texas

It was great we had a slight disagreement about letting us in when we noticed other young people going in without being checked in with an adult but they made sure to check our ids but the games were great and so were the drinks . read more

Ok food good service. Loud exciting with games. Great for kids. Not so much for old people.

We had our Christmas party there a few weeks ago and the staff was very attentive and the food was outstanding. We had a party of around 30 and they were very prompt as we all arrived separately to take drink orders before our food came out. Their Guacamole, Queso and the Churros with caramel were all very very good! The chicken strips, sliders and pigs in a blanket were also very good. The package came with game cards for everyone to play games. Highly recommend! Foottech read more

After perusing some of the fairly low-ranking reviews, I was a bit leery about booking a large, mixed-ages party (18) for dinner/games in advance of the Dude Perfect show. Maybe our experience was an anomaly, but the food was exceptional (I had the Korean ribs) and the service attentive and timely. Kudos to D+B management for making for a great first impression, and job well done to the waitstaff. Hopefully this level can be maintained in the months and years ahead; if so, D+B LBK will be a winner. read more

Terrible service. Came on a weekday early so it wasn't terribly crowded. However we waited like 10 minutes at the front for a table. Can't hear anything so the server got 2 people's order wrongs in my party. Overpriced and super loud. I get it's an arcade but maybe they could have a bit of separation between the restaurant and the games. Dropped over $200 in an our for 6 people. Food was average. Glorified fast food. Small menu and nothing special. Will not visit again. read more

Well there was 11 of us , the waitress did tell us there would be a 20% charge for a service fee . We were on 3 separate tickets. The kitchen got a burger wrong 3 times, anyway. The iPad, the waitress had was charging us two $51.29. So I asked for a receipt she finally got me one and our bill was 46.00. So she was ripping us off . I went to the manager and she refunded us the difference . So Always get a receipt!!!! read more

My boyfriend & I were so excited to go to Dave & Buster's because the last time we had gone the arcade was closed so we didn't get to experience it. We arrived to Dave & Buster's this time around & we were excited! We had a coupon from the last time we came (we got a coupon because the arcade was closed down) but we decide to just get a game card right away & to redeem the discount later. We were having fun until we noticed a police officer continuously following us. He kept on following us until the point that we felt uncomfortable after that we decide to go home ... read more

I've been three times and they've been out of burgers all three times. The service is subpar at best. It is very loud. You have to yell to have a conversation. The staff can be rude at times. Very unprofessional. Kids around the bar. Pretty much a Chucky Cheese with a bar and better games. I don't recommend this place to anyone. read more

Heavenleigh was fast, kind, and made sure everything about our order and drinks was perfect. Awesome jams and screens playing any and everything you could want to watch, and don't forget about the huge selection of new and classic arcade games. 10/10 amazing family fun lunch/dinner spot. read more

Been to many Dave & Busters & this by far was the worst one. Food was not very good got the wings (Nashville Hot) couldn't get 2 flavors because the cooks are new? Flavor was no good, kids got the pizza and didn't look like it was fully cooked. We saw our waitress a whole 2 times the hole hour we were there. Definitely don't recommend for the food. read more

Good service, foods pretty subpar you can definitely tell it was pre-packaged and frozen then just heated up prior to consumption. I'd eat before hand read more

I have gone to Dave and Busters in Dallas and San Antonio, and the garlic parmesan fries are a big order. However, the order in Lubbock was minimal, and the margarita I ordered could have been better with the presentation and the flavor. I ordered the margarita with watermelon cubes at the Dave and Busters in Dallas, and it was great. However, it wasn't good in Lubbock, and the drink presentation was sloppy. The waitress was trying to get us to leave, and we weren't even done eating. The chairs need to be lowered and more comfortable. Compared to the service and food in Dallas and San Antonio, the Dave and Busters in Lubbock could have been better. read more

More kids than I've ever seen. They had two school busses in front. Since when did Dave and Busters turn into a kid zone. Trash