My husband arranged to have Alan at Dashcam Dynamics install a Blackvue DR970X-2ch in my 2011 BMW X3, as an early Christmas present, after a few harrowing driving situations I had encountered in my travels recently. Yeah - the roads and highways around Reno, and northern California, are getting increasingly crazy, and I really wanted a professional camera install that involved hardwiring front and rear cameras in my car, along with necessary instructions in how to retrieve video taken, and security that the new device would function as promised. Alan delivered on all those counts, plus more. He spent an entire day working on the install, carefully hiding all the components of the wiring system, updating firmware, making the cameras ready for immediate use, and teaching me how to use the associated cell phone app. He was very focused on making sure we were getting what we wanted, and knew how to use it - which I really appreciated. My first trip with the camera a few days later was not without a few complications (which can be attributed to the BMW computer sensing system - if something new draws from the battery, it lets you know - but I still love my car). I contacted Alan - within an hour, he was back at my house, checking the alternator, battery, voltage regulation - all the while taking the time to explain to me what all these readings mean - it was clear that camera system he installed was not putting an unnecessary electrical load on my car - and I came away with not only a fully functioning dash cam (including parking mode), but also a clearer understanding of how the electrical power components of my car work.
Alan is a very knowledgeable person in the dashcam install field, but also a very good people person, who leaves his clients more informed, and more ready to keep themselves protected. I can't recommend him enough. For the time he spent, and the equipment he installed, the cost was extremely reasonable. read more
