My 78 year old Mothers life has been in turmoil since April 2, 2019 when our family home burnt down. In May of 2019 she hired Thomas Hart of Dart Restoration to rebuild her home. He agreed to take on the job and told her she would be home no later than May 2020. He said being that it was a small home, he could probably have it done sooner. He did not begin working on the home until September 2020. He worked for two weeks and then halted work for 3 weeks. On October 25th My Father whom she cared for since he got ill in June of 2014 passed away of Parkinson's Disease and Lung cancer leaving her a widow. The Months following the initial work started by Thomas Hart had become a nightmare. He would send his contractors to work one to two days one week and then they would not show up for another month. She's been displaced for over 21 months now and since April of 2020 she has been paying $2000 a month rent out of her own pocket because her Home insurance company (Mountain Valley) refused to pay more than 12 months rent. She has now used over $18,000 of the money she received to re-furnish her home and purchase lost items on rent. Thomas Hart never Formally Filed Building permits until just this October after already completing the work. We are 21 months out now and my poor Mother is still not home. Any time she reaches out to Thomas Hart He berates her, screams at her, uses profanities and hangs up. My mothers health is declining due to all of this stress. She is hardly able to sleep, she has severe anxiety and is losing her hair. He told us all work would be completed November 24th and that she would be home for thanksgiving. She has Paid him over $130,00 and the home is still not completed. Even taking away the two months they were not legally able to work due to the covid19 virus that still leaves us at 7 months over the expected completion date. I am a homosexual and i reached out to him via a telephone call to try and figure this out due to my Mothers declining health and called me a Gay Slur and hung up the telephone. We are now awaiting the building department to inspect the work and for National Grid to install a gas meter before she can get home. read more