Extremely overpriced. Not thorough... certainly not good as new", as promised…read more Was honestly uncomfortable with these people in my home. Would not recommend.

Excellent work at a fair price. Amir and his team did a really nice job repairing and cleaning the…read moregrout in two of our bathrooms. Communications and follow up were of the highest level of service. Would recommend this company without reservation! Tim K. Merrick, NY

Our bathroom was in dire need of service and Sir Grout came highly recommended by our community…read more This was my first time dealing with this but John was very patient when explaining everything that had to be done. I was nervous what the quote would be but it was actually pretty reasonable compared to another quote I received. There is even a 1 year guarantee so I was very glad to hear that. Clebert did a wonderful job and our shower floor now looks brand new again!

Hard working, reliable and excellent results. We highly recommend Sir Grout. Our Guest bathroom…read morewas done in aprox 4hrs. Appointment was at 9:30Am and he arrived at 9:25Am. There was no mess and the noise was not bad either. We are loving the results! Please see the before and after pics.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

Having our 4 dining room 'club chairs' cleaned by DIAMOND CARPET & UPHOLSTERY was one of the…read moreSMARTEST things I've ever done in life, and I'm not being dramatic!! Our chairs are approx 12 yrs old and have NEVER been cleaned. There was a very noticeable black film across the back of the chairs because of use and Thanksgiving was steadily approaching. My mother wanted to buy new chairs @ $250/each!! Instead, I suggested a cleaning service that had EXCELLENT ratings on Google. The FREE estimate that was provided AFTER their inspection of the chairs was OUTSTANDING! I won't divulge the LOW price because everyone's situation is different. Let me tell you something. DIAMOND CARPET & UPHOLSTERY did a FANTASTIC job on our 4 dining chairs. The way Scott & Cindy run their business is EXEMPLARY!! They kept 'in touch' and kept us abreast of every detail going forward. As a retired United Airlines Flight Attendant (40 years) I KNOW Customer Service, and these folk's got it!! I HIGHLY RECOMMEND DIAMOND CARPET & UPHOLSTERY. K Velardi

I've used Diamond Carpet & Upholstery twice. Once for a new velvet chair that my daughter had…read morescribbled on and another time for when we had a sewer backup in my basement on the carpet. Both times I was thoroughly pleased with their work. They got my daughter's scribble drawing off my velvet chair and they completely cleaned my basement carpet! They are both very easy to work with and get the job done for a great price!!

This is a wonderful business. I needed my bathrooms regrouted and floors resurfaced. Zach, James…read moreand Shane worked tirelessly and even painted where necessary on our kitchen ceiling. They are professional and very knowledgable regarding their specialty. I would not hesitate to hire them.

All About Grout has superior service and quality work. His staff is amazing, as they are informing…read moreyou along the way of the arrival time of the technician. I used All About Grout once before for interior ( re- grout of a master bath - amazing! It truly looks new! My pavers were power washed and resealed and couldn't be more satisfied. Doug is now coming back a second time to help me re-grout a stoop that has been an eyesore. With competitive pricing and excellence, I have been recommending him to my friends who need similar work.

we would def hire Supreme Bath again. John did an amazing…read morejob on tile, tub. and sink and was done in a day.

Supreme bath Refinising did a great reglazing my tub. The worker was on time and finished the job…read morein the time promised. I am very happy with my tub and it looks brand new!!

Called Andrei after damaging a cabinet door with company. He responded quickly, after showing…read morepictures of the damage, came back with a reasonable price and a quick turnaround around time. Efficient, timely and professional. Highly recommended.

I am getting the house ready for my daughter visiting and Easter ... room by room for future sale…read moreso needed to quickly spruce up the breakfast nook with a new table and shelf. Andrei responded quickly was well priced ... he had his dewalt tool kit on wheels, and immediately upon entering put shoe covers on. he got right to work finished quickly and I hope to have him come back for bigger projects in future ... you will not be disappointed

I worked with NYC Steam Cleaning for a bathroom & kitchen tile clean and I cannot possibly say…read moreenough positive things about this company. From start to finish they were easy to work with, flexible, professional, timely and, importantly, effective. My place looks brand new!! Reuben was extremely friendly and helpful over the phone and his team was the exact same in person. I'm only sad I don't have another bathroom/kitchen for them to do. Would absolutely recommend and 100% work with again.

My dog peed all over my couch when he was sick so I bought a voucher on group on. Thankfully we…read morediscussed actual pricing of the cleaning before they started. Because it was urine, it was to be more expensive than expected. I was very happy that this was discussed upfront as opposed to after the job was done. They were quick, friendly and true professionals. My couch that had huge urine stains and dirt now looks brand new. I would recommend them to anyone! Thanks guys!