I had a great experience looking for modern leather chairs. The one on stock arrived within a few…read moredays. Put together with 'white glove service'. The sales team was very responsive.

For an affordable modern furniture store, this is almost as good as it gets. The space is a bit…read morecramped, but the salespeople are super friendly (they are Russian) and have a fantastic array of modern furniture. Many of these items, if found at DWR or CB@ might be tagged at $6,000 or more, but here you can get an awesome sofa for around $1200-$1500, which is unheard of in this design style. I got the bungee chair for around $200, the same price I would have paid for an ugly, overstuffed desk chair at office depot or something. Location is less than desireable, but everything is "45 minutes" away in Massachusetts. It's to bad hanna b. had such a miserable experience, but the owners were really nice to us. I would set up my own delivery service probably, and stick to the seating like chairs, ottomans, sofas, lounges, etc., instead of wardrobes and stuff. They even wrote us a thank you note in an email after they saw our blog post about how much we liked their store. If you can only afford $2000 or less on a sofa, and love modern style, this is really the only place to go, maybe in all of New England. make sure you set your emergency brake in their sloped parking lot, though. and don't forget to check out the basement for some more hidden gems.

Love the gardening part of the store. Great selection; friendly, knowledgeable staff; good prices…read more If they don't have something, just ask; there's a good chance they can get it for you.

Well I did find a planter bargain furniture way over super priced almost to the point of…read moreridiculousness! They had a plastic small round table out front for clearance 600.00 marked down fri 900.00 what? A total rip off! Beware!

Strike One: Showroom on second floor not handicapped accessible. No elevator…read more Strike Two: when we finally made it up the stairs to the showroom and told the people what we were looking for, we were told to walk around and look. Not one person at the desk at the entrance or those inside offered to help us. Not impressed with the customer service. I expect that from a big box store, not from a place that charges the prices they do. We'll be looking elsewhere.

Ferguson's staff made shopping for the perfect kitchen appliances a breeze! John M. was easy to…read morework with in person for answering all my questions and showing me the options available. He was also available by email and the communication was superb! He quickly replied to questions and changes during the process of choosing appliances. He made the purchase easy and even helped me with the rebate! Highly reccomended!!

The store was great when they first opened. But over the years service has just gone downhill. I…read morereally want to support my local hardware store. I've tried to buy propane a couple times. But when I arrive there is a sign saying they are out of propane. Today was the final straw. I needed potting soil. I went into the store and showed the cashier which potting soil I wanted on the Ace app. He couldn't look it up on his computer. He told me I had to go outside and find the placard number. Seriously- you can't look up Miracle Grow Potting Soil in your computer? So I went outside. Got in my car. And drove to Home Depot. (Where I just told the cashier what I wanted. They looked it up. I got in my car, drove to the side and a nice young man put it in my car.) So never again wayland Home and Design.

I purchased a power shovel from Ace Hardware. No stores had it in stock so it was delivered. It was…read moreclearly a returned item based on the packaging and some assembly tools were missing. I called Wayland Home and design as my local Ace. They didn't hesitate in saying to bring it in. I dropped by and received the best service! They didn't make me feel stupid for not being able to put the thing together and they were of great assistance. They had it ready to roll in about 10 minutes and even tested it to ensure that it was properly working. It's rare to see this type of excellence in customer service these days. While I was waiting, I was noticing how they greeted each customer at the door with an offer to help. Amazing and I'm grateful for their assistance!!

Look No Further! We…read morehad a terrific experience with everyone at A.D. Cola. Tony in particular was extremely helpful, especially becuase we were so unsure as to what we wanted. We went to browse before making some decisions about new lighting in our kitchen, and two outside lights. We found exactly what we needed. Although their in-store inventory is more than adequate, they can order practically everything, and will give you mountains of catalogs to look through. Also this is shopping local, the quality of what they're selling is high and their prices are competitive.

This is almost a follow on another light fixture not shown in the picture below but similar except…read morea black (In color) fixture that we bought at A.D. Cola originally, they gave us a price for the repair. When they called and I went in a few days later to pick up the repaired light I was told the price had been reduced to labor only. I was asked by Tony if we had this repaired recently as he realized his work. I advised yes about a year ago or so. Due to knowing, this may have been due to his own workmanship he did not charge for the parts but a minimal fee for labor. This place could have said it broke you have to pay for both parts and labor but by showing they were honest with their customer service A.D. Cola has kept a very happy customer. We will definitely purchase from them in the future.

They had poor quality product and terrible customer service team. I contacted them for a month but…read moredidn't get the response. Their dinning table was peeling off everyday with normal use. And I request and willing to buy a solid wood table but they give me a veneer one. That's ridiculous

Extremely Disappointing & Unprofessional Experience…read more I am writing this review due to the many concerns and inconsistencies I experienced with this store. When we initially visited, the sales representative was helpful in assisting us with choosing a bed. However, things quickly became concerning during the payment process. We were told that to avoid a card fee, we could send payment through Venmo but the account provided was not under the business name "Better Home Furniture," but under the store manager's personal name, Bruno. This raised serious concerns about professionalism and security. At the time of purchase, we were not provided with a proper receipt, only a handwritten one. After requesting an official receipt, it took three days to receive it. We were told delivery would take approximately two weeks, but when I asked for a tracking or order number, I was told they could not provide one because the item was supposedly coming from a manufacturer warehouse--which did not make sense. After waiting the full two weeks with no update, Bruno stated he would call me on 4/21/2026 with an update, but he never followed through. Additionally, I was clearly told that if I needed to cancel the order, I could do so by calling. However, after attempting to cancel, I was suddenly sent terms and conditions stating that cancellations are not allowed, which directly contradicts what I was told at the time of purchase. At this point, my calls are being ignored, and the only communication I receive is policies that were never properly explained upfront. This entire experience has been misleading, unprofessional, and frustrating. From questionable payment practices to lack of communication and inconsistent information, this has been by far the worst furniture buying experience I have ever had. I strongly advise others to proceed with caution

My wife had been a customer last year, and the service was okay. It was the co-owner of the store…read morethat had been incredibly rude to her that caused us to take our business elsewhere. We believe in supporting small, locally owned businesses and it's truly sad that I have to warn others to avoid this business at all cost. Recently, I had to drop off something for a friend's store that is adjacent to this store. The item was heavy and I was asked to do so behind the shop. I parked in a spot that was designated for Frame Gallery Customers. Note it says for customers. I asked my friend to wait in the car with the keys in case he needed to use it. I was only away for 2 minutes when the co-owner (Kohar Allen) of the store blocked my car in on purpose. I get it, she likely has had to deal with people parking there and not coming to her store. But she had no idea if I was a customer or not so her behavior was insane. My friend tried to explain to her the situation and that we leaving right away. She refuses to move her car. I also went into the store and tried to explain and reminded her we had been a customer. She said "I don't care. This is your problem now so deal with it." I actually had to call the police. She lied and said I had threatened her. Luckily my friend was there to witness the entire thing. The police told me after that they have had to deal with her and that she was a difficult, strange person. They made her move the car and informed her that her actions were illegal. They asked if I wanted to press charges but I refrained. I just wanted to leave. I feel so sorry for this sad, hateful woman. She repeated often that she didn't care. She had no initial concern of whether I was a customer or not, which the officer pointed out to her. She is clearly a bitter person, who has no concern for customers or the community. I would highly recommend you take your business elsewhere. We have loved the Framers Workshop in Brookline Village.

Let me start by saying, the people who work here are extremely nice. With that said, they are…read moreincompetent. After messing up our order and tearing our art (on accident), we went to pick up the remaining item and got charged an extra hundred dollars. Since they lost our order information, and re-created it from their memory, we had no ability to argue otherwise. Beautiful frames, kind of people, but save yourself the headache.

Awesome people and great products! We went to get a Hawa jr…read morepocket door mechanism, a pocket mortise lock and cabinet hardware. Everyone we met were wonderful. Shout out to Chris who helped us pick out the right lock and gave such great advice and even sent us the instruction to install - Christ went absolutely above and beyond!!! We also met Joseph, Steven and Ron who helped us throughout our projects and always helpful and kind.

Walked in yesterday and the place was practically empty. I absolutely loved their products and…read moreneeded to buy hardware for a new large kitchen. I was an easy target ready to spend and knew full well that I was going to overpay for these items. Not a soul said hello or asked if they could help me. The guy behind the desk didn't raise his head. It's not like I can just grab a bunch of knobs and pulls and pay for them, I need someone to get them. Decided I can pay 1/2 as much and help myself at Lowes.