Incredibly disappointed by work performed at Top Gun…read more I chose this shop as it was one of Geico's preferred shop (Xpress) I usually look at the reviews and make a decision based on an overall picture but man was I wrong with this shop. After getting into an incident, I had my car towed here and at first everything seemed fine but as my car sat at the shop due delays in parts which I understand was out of their control, I started getting frustrated and lack of transparency became obvious as I kept pushing for a date of when I was going to get my car back. My car was returned to me, without informing me that the window button was not working along with my lcd screen which was not even part of the reason as to why I brought my car into the shop. My TPMS sensors were also not working. In essence, this shop managed to introduced issues that were all electronic related and failed to diagnose them and are now having me deal with insurance to get those issues resolved with the Lexus dealership. They did repair all the physical damage but along the way they don't have qualify people to handle electronic issues so please BEWARE as they are now pushing these issues on to me to handle with insurance and I may be out of thousands due to their incompetence.

Took my car to them to get looked at and to get an estimate for the damage done to the…read moreundercarriage. Ended up paying for other work to be done on top of it, but when I got the car back they had poorly put a new bumper on and didn't fix the original issue. They initially told me it would cost $100 to repair and then somehow it turned to $3-4k. The mechanic Jordan hid in the garage and refused to speak to my fiancé when he wanted to ask him questions about the repair and was forced to go through the receptionist, who although sweet, knows nothing about cars and isn't qualified to answer those kind of questions. The receptionist is literally the only reason this auto shop is getting any stars from me.

Great place. They really care and are fair and reasonable. Plus, they do a fantastic job and in the…read moretime period they give you. I would highly recommend them.

I went to Stine's due to a hit and run. I wanted to get a quote to see how much it would cost for…read morerepairs without going through insurance. Needless to say, I dropped the car off on a Sunday night and got it back the following Thursday. The work is amazing and it looks like nothing happened. I am very happy with the work and Kenby is very friendly. The prices are great and I would definitely go back if I ever need auto body body repair and paint work done.

Do NOT bring your car here. We dropped off our Range Rover Discovery a week ago and the door was…read moredamaged, with no other damage. Picked up the car today and the paint had some specs in it, and they said they would wet sand it to get the specs out while I waited. It didn't work. Eric Zamora offered me $50 or $100 discount so he wouldn't have to paint the whole door again. He said the paint had a "Lifetime" guarantee. I said that's fine, I would pay the full amount. Drove the car home and then noticed that the passenger side side view mirror was melted. Literally the paint and plastic was melted.....!!!! So I called them and drove all the way back to the shop and Eric was already gone for the day, but his worker said that they looked at a picture from the front of the car and said they could see a shadow showing that the sideview mirror looked "wavey" Bull crap!!! He said they took the mirror and the door off the front passenger side to do work on the rear passenger side, and that they only put the sideview mirror in the car and that it couldn't have gotten damaged.... I said there is NO WAY that my sideview mirror could get MELTED on the top of it while it was on my car. The plastic and paint are literally melted!!! Car is in great condition except the door that had to be repaired. Now they are saying that the MELTED sideview mirror must have already been like that. No pictures of the sideview mirror damage prior to doing the work. They melted the sideview mirror at the shop. Don't know how or who, but it wasn't melted when I dropped it off....... Every place I have ever been too takes detailed pictures of a car to make sure that this exact thing doesn't happen!!! DO NOT GO TO THIS SHOP. BEWARE. Dishonest. Go somewhere else.....

Very, very satisfied with my experience with Zamora. First, the place is amazing. I've worked in…read morebody shops during my younger years and I've never been to one like this. The staff was polite, professional and thorough with every step. The communication during the repair process was excellent. The repair on my Nissan Murano was minor front bumper damage. The finished result was that the car looked brand new inside and out. Having body repair after an accident is a stressful and time consuming experience. But I am So pleased with my outcome and I HIGHLY APPRECIATE AND RECOMMEND this facility with pleasure. G Gwynn

Great service and they actually care about helping out. My car is old and I wasn't sure if the…read moredamage was too expensive and the insurance would just junk it. They did the estimate for free and worked with me to get the insurance to pay for it. Highly recommend!!

USAA offered me a few options for repair after I hit a raccoon on 695 and busted the front bumper…read moreof my Jaguar XF. Chose these guys based on reviews. I am glad I did. My service rep was extremely friendly, knowledgeable and easy to work with. I was worried about paint matching -- he assured me it would and he was right-- perfect match. Took it in on a Monday, they said probably done by Friday but it was don't early Thursday. All around excellent service and work and highly recommend.

I have been a certified auto mechanic. But there are always things which I choose not to do on my…read moreown vehicles. I needed to get a rear main seal done on a Chevy Silverado truck. Additionally it had other gaskets and lines that needed replacement that I had no interest in doing personally. After a deep dive into reviews The only One that showed extreme positive reactions was Zach's. After having the work done I can honestly say without hesitation that I have never been to a better shop, been treated respectfully, fair pricing, honesty, communication, knowledge and skill, and fully standing by their work Zach's is the best period.

I was hesitant about finding a mechanic who was honest and efficient. Zach's seems to be both. So…read morefar so good.

I can't say enough how pleased I am with the service provided by East Side Auto Service. Recently…read moreexperienced an issue with my vehicle late on a Friday afternoon. Despite being booked for the following week, Wade allowed me to drop the vehicle off on Sunday evening and by Wednesday had completed the repair of a complex issue. Have been using East Side for over 15 years; they enjoy my complete confidence and trust. Would not consider using anyone else!

I was having a hard time getting a straight diagnosis of a recall on a Ford I was driving. Wade and…read moreEast Side Auto shot me straight and explained everything clearly without an ounce of condescension. I felt well taken care of and would recommend this place to anyone. I ended up buying a new car and when it has any issues East Side will be my first call. Thank you to all of them for running a great shop!

This review is for the service branch/dept. Fantastic experience/Excellent service! I purchased a…read morelift kit and running board/steps for my Toyota Tundra. They did an excellent job. Service was excellent. The job took a few days and since I was out of town (nearly 2 hr drive each way), they provided a loaner vehicle at no cost. The price was competitive, and there is a warrantee and 500 mile follow-up service visit also. I will be a repeat customer and I hope they have as much business as they want. Honesty and quality work is so refreshing (I've had the opposite experience and it's not fun!)

My experience with Krietz Auto was horrible from the start. I reached out on a truck , it took 2…read moremonths to get this finalized and the truck I originally wanted sold and had to settle for anothe r one. I had to sign for all do prior to getting it transported to me. Upon delivery, the truck was damaged by their transportation company and they did not follow up for anything. I emailed the general manager and also left a voicemail and never heard back. All I got was an automated email from the "general manager " to reach out if I needed anything. Horrible sales experience horrible customer service experience, horrible transportation experience. I reached out for some tire information as I believe 2 tires are to be manufactured defective. The service department was promising as they heard my concern and said they would reach back out but haven't. I have not asked for anything . No deductions for the truck damage , nothing. They don't care enough about you. You are just another paycheck.

I had a pleasant experience getting an alignment done on my 5 series bmw. They finished quickly and…read moreprice was reasonable. They did up charge me for a specialty alignment and were unable to provide me a spec sheet so I Couldnt even see what was done. I will use them again in The future but might specify my wants before they start the work.

Avoid Ken's Automotive and Transmission Service at all costs--especially Tyler, the technician. I…read morewas lied to twice about the bellhousing being measured. That procedure requires actually removing the bellhousing, taking off the clutch, and using a dial indicator on the flywheel, along with removing the spark plugs to properly rotate the engine. None of that was done. Instead, they simply shoved the transmission back in and still charged me $613. That's not just poor workmanship--it's outright dishonest. I'm beyond disappointed and honestly shocked that a business operating like this is still open. If you value your money and your vehicle, stay far away from this place.