The process of scheduling an appointment is a bit cumbersome. After meeting with Josiah our rep,…read morethe process went quickly and efficiently. Overall, we were satisfied.

If you're selling a vehicle, do not go here. They make lowball offers. Just go ahead and private…read moreSell.

I had a very disappointing and concerning experience with Silverline Auto in Meridian, owned by…read moreSterling Emry. We consigned a vehicle with them earlier this year. The car was sold, but we only received a partial payment, and communication abruptly stopped after that. Multiple attempts to contact the business -- via phone, email, and in person -- have been ignored. We've since filed complaints with the Better Business Bureau and the Idaho Attorney General, and are moving forward with civil legal action. Based on our experience, I cannot recommend doing business with Silverline Auto. I would strongly advise others to be cautious before consigning or purchasing a vehicle through this dealership.

Matt is the bomb!! I was referred to Matt by "Paul's Auto" whom does my oil changes..Paul referred…read moreme to another mechanic that went out of buisness; so I needed another "honest" mechanic. You know when you are nervous about getting taken by a new mechanic shop you've never been to--OVERCHARGED--LIED TOO--VEHICLE MAGICALLY HAS MORE ISSUES....Matt is ""not"" like this at all.. He looked at my vehicle, told me 2 different ways I could approach the fix, then let me decided which route to take..He was open and I felt honest from the beginning to the end and not pushy!! When a faulty-new part-arrived at the shop, Matt did not install it but returned it and talked to me about it..His pricing is very very reasonable..Matt checks in along the way giving you heads up, so you don't ever have to worry about your vehicle in the shop.. If you want a reliable mechanic ‍, check out Silverline Auto..Its located at a small car dealership in the back, to the right of Phillips66/Ultra Touch Car was on Fairview

Matt was incredibly helpful in not only displaying and showing, but also advising me on how best to…read moresell my van. It was a seamless experience, allowing me to get a fair price for my vehicle. Highly recommend!

During a cross country move from Seattle to Denver, our Subaru Impreza started making weird noises…read more We were in Boise around 5:30p during the pandemic, so we were very worried no one would take a look at it that same day (were car shops essential businesses? We also weren't familiar with Idaho's governing on the matter). We managed to call a few places before they closed but most wouldn't see us that same day. We were recommended here. Matt and his team were unbelievably fantastic. They stayed late that day (on a Friday) to diagnose our issue. They would have tried to fix it that night but didn't have the necessary parts & needed to wait for Subaru to open up the next day. They were also extremely communicative, making sure we knew what the problem was and what they were doing to fix it. It was very clear they were the best Subaru expert mechanics in town. When all was done, it was also much more affordable than we expected. We still got to Denver on Saturday with no car problems!! All thanks to Boise Auto Arena. Cannot express how much we recommend the team. PS we got to play with 2 cute dogs while we waited :)

What a random day I had! I stopped in to another car lot to check out one of the three vehicle…read moretypes that are on my approved list after a whole lot of research. That was a bust. I'm now down to two potential vehicles I'm looking for. I decided to swing by my mechanic shop since it was only a few blocks down the road and check and see if anyone had advertised a used car for sale on their Bulletin board. Sadly, they no longer have that wonderful bulletin board! When I mentioned the type of car I was looking for one of the guy said he saw one on a car lot near Fairview and Mitchell but didn't know the name of the lot. Well, I rolled into a few lots before I found it! I was totally bummed the vehicle I was searching for it sold yesterday. I would've bought it in a hot second. So, this review does not include my experience with the actual purchase process but I'm giving them five stars because it was such a pleasant experience especially compared to a few other places I i've gone to. Jeremy was kind and attentive and for the first time in a long time was actually willing to keep an eye out for specific vehicles and call if one comes up for sale. I have asked at least five other sales people at other dealerships the same thing and never received a follow up call. They often only go through the motions of taking my number and clearly aren't listening to what I am looking for Jeremie was very familiar with the details of the two vehicles I'm looking for and understood exactly why I was looking for them. I loved feeling confident that if they could get their hands on one that I would get a call. I'm not in any rush unless my 30+ year old car breaks down and is unrepairable (I do love it but parts are hard to come by!) Extra bonus points: I actually got a straight answer on financing in advance of even having identified a car. Hopefully I can get my hands on a GX 470 since I've been lusting over them for 10 years now. first time I've ever left the car lot feeling happy and hopeful! I'm looking forward to riding a great review on the purchase process.

By far the single best experience I have ever had buying a used car. I worked with Aaron but talked…read moreto both brothers. They are stand up guys to work with and delivered on everything they said they would. They played absolutely zero "sales games" and they genuinely cared I was getting a car in good conditions and was walking away happy with the transaction. Highly recommend going in and talking with them if you're at all interested with something in their inventory.

Can't say enough about the staff at Uncharted Recreation (UR)…read more Devin in sales, was my first contact. He was super helpful and responsive to all my questions and concerns. It didn't take much more convincing to fly up from Southern California to purchase our 2026 Adventurer Overlander Range XT. The UR staff was prepared to make the transaction smooth and timely. A shout out to Parker and Eddy for wrapping up all the financing and paperwork. No pressure from either one of these guys. Thanks to Mike for the walk thru. At no time did I feel any pressure from the UR team, which made the long distance purchase a wonderful experience. Definitely deserving of a 5-star rating.

Had a great experience with Eddie & Tarek, buying our 1st RV. We had MANY questions as first timers…read moreand everyone- Eddie,Tarek, Jason & Nate were incredibly helpful and answered ALL our questions honestly.. We drove almost 7 hours to do business with Uncharted... as our local dealer in Carson city was a horrible experience! Can't recommend these guys enough ! Thanks again for giving us 5 star service!

Would absolutely recommend to anyone looking to purchase a new vehicle. Our Sales Rep Zach and…read moreMavericks owner, Freeman, went above and beyond to make my husbands and my dream come true. We'd been scouting the state, as well as adjacent states to find our dream truck for 5+ years. Our prior vehicle was on its last leg at this point. But we had been holding out for the only vehicle we thought worth driving. Huge shoutout to Zach and Freeman and everyone involved in making our dream come true. We are so grateful for the strings they pulled to get us into our new Tacoma and we have never been happier. On top of that, the buying process was superior to any other dealership I've been to. And the entire sales team was kind enough to congratulate us on our purchase and bring such warmth to the transaction. If ever we need another, we will be back!

Tried to call in about a vehicle on Saturday in the afternoon, during business hours, was told the…read morevehicle I was interested was still available and to come Monday morning for a test drive and possibly work a deal since we live 4 hrs away. Drove up Monday morning and got there at opening and was told the truck was sold Saturday at the same time I called, also to note the vehicle was still listed on their website, Facebook, Facebook marketplace. The man who greeted us in the lobby was super nice but the salesman that came up when we said the vehicle we were looking for was a little rude and pushed us away for not knowing the truck sold. I had a lot of hope for this dealership, but not sure I will go back unfortunately.

BUYERS BEWARE! We will not be giving our business to the Auto Ranch Group at all in the future. If…read moreyou want to know why car salesmen have a stereotype, these guys are exactly why! We purchased a car from them at their Meridian location and I wish we would have just walked away!! 1) As we started to sign the papers, we asked if there were 2 key fobs. We were told they only had one. Since we were about to buy a car for $40k, we thought they'd be willing to throw in the 2nd fob (probably only .009% of the purchase price). Nope - we were told they'd give us the name of a guy. Should have gotten up and walked away right then - seems like a little thing, but the little things make the biggest difference to customers. 2) We purchased the 3 year/36,000 mile warranty along with the 3-year maintenance package totaling almost $4700. We bought the car on Sat. Feb. 25. There were 2 exterior lamps out that needed replacing so we made an appointment with them for replacements that Wednesday. There were hardly any cars on the lot on Wednesday when we took it in and a couple of days later, when I drove by, there wasn't a single car on the lot, everything was lights out - not a soul around. Having purchased the warranties and maintenance packages, we began to wonder if we'd just been swindled since it looked like they were out of business. I called headquarters and asked if the location was closed and if I'd just been ripped off. I was told that the Meridian location closing was a very sudden thing that took everyone by surprise and they would still honor the warranty and maintenance package, BUT...I would have to take care of that at their Ontario, Mountain Home or Fruitland location. No thanks, I live in Meridian. Then I was told they are offering a drop-off/pick-up service and I wouldn't have to drive there. Again, no thanks, that's someone else driving my car just adding a ton of unnecessary miles when we were told that all of those things could and would be taken care of right there at the Meridian location. 3) Luckily, we were still within the 30-day cancellation period. Upon calling their headquarters, I was told I had to go there and sign something - this was NOT stated in their own legal paperwork - all that was needed was a written notice with a contract number, VIN #, current mileage and make/model. I typed up a notice with all of that information as well as the dollar amounts of the warranty and maintenance plan that was owed back to us/the bank. I took all that paperwork in along with the signed documents from closing to their office where I was ignored for about 10 minutes and then made out to be the bad guy. Once I was FINALLY helped, the gentleman told me he had to see my odometer. Not sure why since I was canceling the warranty and hadn't used any of their services in the last 2 weeks, listed the odometer reading on the cancelation notice and was still within my 30 days. Did they honestly think I'd driven the car 36,000 miles in 2 weeks? I was annoyed since that truly had nothing to do with canceling. All of this took place on Friday, March 10, first thing in the morning. I was not given a copy of the cancelation form (which I kick myself for not asking for a copy of) and when I called Friday afternoon, I was told the money would take 6-8 weeks to refund. The cancelation clause in the contract states it will be refunded within 30 days. I have called daily to see if they will email me a copy of the signed cancelation notice or I have offered to go and pick it up - hell, I'll even pay $1 for the copy of the paper. I have left numerous voicemails with no return call, no email, nothing. Now I have no proof of the date and I worry that they will come back and say they never got a notice or that it wasn't within the 30-day time frame and try to screw me even more. Looks like I will be hiring an attorney to handle it from here. I'm glad I have several connections in the legal world. Overall, I feel like they (or at least the location manager we were working with) knew that they were closing that location and still lied to us and convinced us to buy the stupid warranty and maintenance package with the promise that everything would be taken care of at the Meridian location. I would just appreciate a callback and a copy of the cancelation notice to put my mind at ease. Honesty is always the best policy - I wish that were true for the Auto Ranch Group. I would love to be able to find a dealership that wasn't shady, did what was right and good for the customer, not try to push and upsell all their warranties and coverage plans without using scare tactics. Just a good wholesome experience is what I'm after - Unfortunately, you won't find that here.

A company that believes Putin is the reason for the gas spikes... so clearly don't buy a car from…read morethem because the common sense isn't there.

The Young Man Corbin Was Very Helpful In Helping Me Find A Good Car Based On My Credit & Was Very…read morePatient With Going Over Everything.

I hope and pray these guys will step up and do what they promised. So far, we have several issues…read morethat have not been resolved with the car. To their credit, they did fix the windshield, but there are still several major issues they have not addressed. The worst issue involves registration. i went to the DMV to register the car and was told they could not because of some sort of issue with the title and the credit union that held the loan prior to us buying the car. We were told the title was being over nighted to the Boise store today but not sure this is going to fix the issue. The dealer needs to take care of this right away because the temp tags have expired and they dont seem to care. We were told at the dealership that we should go ahead and drive the car and if we got a ticket, to take it to the store and they would pay for it. The dumbest thing i have ever heard. Update We just talked to our sales person Frank there and also talked with JR about this. They both reiterated to us that we should go ahead and continue to drive the Mazda on expired tags. This is both illegal and unethical. We will not do any business with this place ever again