BUYERS BEWARE! We will not be giving our business to the Auto Ranch Group at all in the future. If you want to know why car salesmen have a stereotype, these guys are exactly why! We purchased a car from them at their Meridian location and I wish we would have just walked away!! 1) As we started to sign the papers, we asked if there were 2 key fobs. We were told they only had one. Since we were about to buy a car for $40k, we thought they'd be willing to throw in the 2nd fob (probably only .009% of the purchase price). Nope - we were told they'd give us the name of a guy. Should have gotten up and walked away right then - seems like a little thing, but the little things make the biggest difference to customers. 2) We purchased the 3 year/36,000 mile warranty along with the 3-year maintenance package totaling almost $4700. We bought the car on Sat. Feb. 25. There were 2 exterior lamps out that needed replacing so we made an appointment with them for replacements that Wednesday. There were hardly any cars on the lot on Wednesday when we took it in and a couple of days later, when I drove by, there wasn't a single car on the lot, everything was lights out - not a soul around. Having purchased the warranties and maintenance packages, we began to wonder if we'd just been swindled since it looked like they were out of business. I called headquarters and asked if the location was closed and if I'd just been ripped off. I was told that the Meridian location closing was a very sudden thing that took everyone by surprise and they would still honor the warranty and maintenance package, BUT...I would have to take care of that at their Ontario, Mountain Home or Fruitland location. No thanks, I live in Meridian. Then I was told they are offering a drop-off/pick-up service and I wouldn't have to drive there. Again, no thanks, that's someone else driving my car just adding a ton of unnecessary miles when we were told that all of those things could and would be taken care of right there at the Meridian location. 3) Luckily, we were still within the 30-day cancellation period. Upon calling their headquarters, I was told I had to go there and sign something - this was NOT stated in their own legal paperwork - all that was needed was a written notice with a contract number, VIN #, current mileage and make/model. I typed up a notice with all of that information as well as the dollar amounts of the warranty and maintenance plan that was owed back to us/the bank. I took all that paperwork in along with the signed documents from closing to their office where I was ignored for about 10 minutes and then made out to be the bad guy. Once I was FINALLY helped, the gentleman told me he had to see my odometer. Not sure why since I was canceling the warranty and hadn't used any of their services in the last 2 weeks, listed the odometer reading on the cancelation notice and was still within my 30 days. Did they honestly think I'd driven the car 36,000 miles in 2 weeks? I was annoyed since that truly had nothing to do with canceling. All of this took place on Friday, March 10, first thing in the morning. I was not given a copy of the cancelation form (which I kick myself for not asking for a copy of) and when I called Friday afternoon, I was told the money would take 6-8 weeks to refund. The cancelation clause in the contract states it will be refunded within 30 days. I have called daily to see if they will email me a copy of the signed cancelation notice or I have offered to go and pick it up - hell, I'll even pay $1 for the copy of the paper. I have left numerous voicemails with no return call, no email, nothing. Now I have no proof of the date and I worry that they will come back and say they never got a notice or that it wasn't within the 30-day time frame and try to screw me even more. Looks like I will be hiring an attorney to handle it from here. I'm glad I have several connections in the legal world. Overall, I feel like they (or at least the location manager we were working with) knew that they were closing that location and still lied to us and convinced us to buy the stupid warranty and maintenance package with the promise that everything would be taken care of at the Meridian location. I would just appreciate a callback and a copy of the cancelation notice to put my mind at ease. Honesty is always the best policy - I wish that were true for the Auto Ranch Group. I would love to be able to find a dealership that wasn't shady, did what was right and good for the customer, not try to push and upsell all their warranties and coverage plans without using scare tactics. Just a good wholesome experience is what I'm after - Unfortunately, you won't find that here. read more

A company that believes Putin is the reason for the gas spikes... so clearly don't buy a car from them because the common sense isn't there. read more

We will never purchase a car from any auto ranch again. Our salesman was great but beyond that it was a nightmare. We were told the car we purchased came with a 3mo. warranty on the power train. After having the car for a less than a week we started having problems, which were part of the power train go figure. They would not honor what we were told and then sent us in the mail the letter in the photo informing us we had just been screwed. They were not honorable. My husband has spent so much time and money fixing this car. read more

STAY FAR AWAY FROM THIS COMPANY! We purchased a car from Meridian Auto Ranch on December 10, 2019 for our daughters Christmas present. We were told that the car was marked down as a "mechanics special" We immediately inquired about what exactly that meant since we were not looking for a car needing major repairs. We were told multiple times by Tony and TJ that they have the best mechanics that go through each used car bumper to bumper before it ever hits the lot. The ONLY thing that was wrong with it was the sunroof didn't slide back and they didn't want to put $900 into the car to fix it. They told us the car had been serviced, including an oil change and even offered us 2 free oil changes to use anytime this year. We trusted them and believed they we being forth coming since we asked them directly. The day after Christmas, December 26th, our daughter took the car out for her first drive. She came back saying the car wouldn't accelerate. We immediately took the car back to the Auto Ranch to find out the transmission needed to be replaced. We had only put 30 miles on the car! After 2 weeks of the Auto Ranch avoiding us and making empty promises, we finally agreed to pay for the transmission at "their cost". Many times we were promised call backs from Geoff, Tj and Darren, which no one ever called us back. We were told to come by and speak directly to the general manager Darren. When we arrived he wouldn't even face us and sent a runner to communicate between us. The day we got the car back we checked the oil and to our surprise it was sledge like and crusty. We took it to a local oilery where we were told oil hadn't been changed in at least a year and was 2 1/2 quarts low! We paid $100 to have an engine flush and air filter changed as the air filter was filthy and covered in hay. Just this week we found out the car needs a complete brake replacement. There is no way this car went through any type of "bumper to bumper" check by Meridian Auto Ranch. We were completely lied to and now paying for a mound of car repairs. read more

BEWARE BUYERS! I took my truck in for a trade in on another truck. Of course they low balled me on trade in. December 1 2020 is when this all took place. Today is January 5 2021 and they still haven't payed off the trade in to the bank. I'm making payments now on two vehicles! I've made multiple phone calls and their excuses are " check is in the mail" it's been 34 days! I should of know better with a used car dealer. They said they sent pay off to the bank December 3 2020 but after talking to my bank they said Auto Ranch called them December 17 2020 so how they of sent a check December 3 but called bank December 17 ? Another lie! So here I'm making payments on both vehicles and Auto Ranch excuse is " check in the mail " BEWARE POTENTIAL BUYERS! No honesty!! read more

This dealership is over priced on there vehicles but the main thing I had go bad when I went here was that the will only give you half of the retail book value on your trade in vehicle. I mean if your trade in book value is $10,000 the will only give you $5,000. Not your cars retail value of like $15,000 not $10,000 so going here you will loss have the money you could have towards your new car if you go somewhere else that gives you full value of your trade in. Just a warning for everyone in Idaho read more

Absolutely the best!!!! We stopped by the lot just looking knowing we had bad credit and nothing to put down and we drove off the lot two hours later fully approved with a 2006 suburban! Not exactly what we expected, but they were all very friendly and helpful. They got us approved for what our family needed very quickly and easily! I would recommend to anyone and everyone read more

Meridian Auto Ranch Outlet - Our new ride! - Car Dealers Near Me - Meridian, Idaho

Todd was very helpful and the staff were awesome. We will definitely be back if we need to shop for another car.

Sales Manager Scott Wilson was a complete JERK so I refused to buy from there. He was so full of himself and when I said I didn't like the color of the color he gave me an obnoxious menacing laugh saying, "only a girl would care, get real". After giving him all the information I was seeking in a car, he could not deliver and then yelled at me, blaming me for not choosing what he had available. Horrendous treatment read more

Justin Tucker helped us find a good little car close to what we had budgeted! The whole staff was welcoming and did their best to make us feel comfortable. Keep up the good customer service guys!! read more

I am not a fan considering all the problems I had from the end of 2015 through the first half of 2016. I Did like Randy in the Service department in Meridian and went in to see him again yesterday with our Ram Truck where he did a fantastic job taking care of our fuel filter and surprise my gal with running boards. I hope that Randy's employer realizes He is the reason and make sure to acknowledge A job well done.. Thank you Randy You are AWESOME! read more

Tried to contact them. All I received were computer generated "canned" responses. When I finally got a salesman named "Justin Tucker" via email, he was a rude, condescending smartass. Why I'm surprised I do not know, as he is a car salesman. I'll do business elsewhere! read more

These guys are a smooth talkers. They have one mission, to separate you from your money. Their fee to do the sales paperwork is at least $100 higher than I have ever seen. Why question them about it they told me it was because they provided such great service. Yeah OK. We also tried to sell me a $299 window etching extra claiming that if my car was ever stolen it would help get it back. Anyone with half a brain knows that's ridiculous. The police go by a car's license number and vehicle identification number not the etchings on the window glass. If you have a trade-in prepared to get lowballed. But that's pretty much standard for any dealer. On a positive note, they usually have an inventory of some pretty decent cars. I was happy with the car I got but I didn't like all the sneaky stuff they tried to pull. Since the purchase I have been spammed relentlessly via US mail and email for automotive related products and offers I have absolutely no use for. read more

Great service, they went above and beyond the call of duty to help me with my bad credit get into a nice lil truck. I will definitely recommend them, also very clean lot and good selection! read more