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    Instant Equity Auto

    3.0 (20 reviews)

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    5 years ago

    Don't even change the oil on their cars before selling them. Absolutely do not recommend. Such poor customer service.

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    9 years ago

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    8 years ago

    Four years later and Ed, Justin and Dean are still providing great service! Keep up the great work guys!

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    Review Highlights - Instant Equity Auto

    The dealer was willing to work with me on price to fit my budget, and Justin answered all my questions.

    Mentioned in 3 reviews

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    Larry H. Miller Subaru Boise - Service department

    Larry H. Miller Subaru Boise

    (153 reviews)

    Had a great experience with the service department. Kenne Rhyne was great to work with. He was very…read morehonest and I felt very comfortable working with him.Thanks for the great experience

    I had a very disappointing experience with Subaru of Boise…read more I emailed inquiring about a 2026 Subaru Forester listed at MSRP of $41,500, explaining that I was interested in one vehicle now and another in about a year and a half for my other child, to keep things fair. I was upfront, serious about buying, and simply asked whether there was any flexibility on price. The sales representative, Noah, immediately seemed put off that I even asked about a discount. He offered to show "invoice pricing," and when I pointed out--accurately--that dealership invoice pricing does not reflect the dealership's true end cost, the conversation went downhill. I requested that he speak with his GM or sales manager to see if anything could be done. After some back-and-forth, instead of continuing a normal negotiation, I was told that Subaru of Boise would not do business with me at all. I am just a customer asking questions and trying to make a large purchase (actually two). As a result of this interaction, Subaru of Boise has now lost the potential of approximately $83,000 in sales across two vehicles. Being shut down completely for attempting to negotiate was unprofessional and unnecessary. If Subaru of Boise is only interested in customers who don't ask questions or discuss pricing, that should be made clear upfront. Unfortunately, this experience ensured I'll be taking my business elsewhere.

    Dennis Dillon Auto Park and Truck Center

    Dennis Dillon Auto Park and Truck Center

    (131 reviews)

    Honestly, this is the best GMC dealership I have been to so far. I highly recommend them, they were…read moreall very friendly and professional. I had an odd request and they got it completed without any issues or concerns. I will definitely be using them for all of my issues and concerns

    Buyer beware of Dennis Dillon GMC in Boise Main issues at a…read moreglance * Wrong truck ordered after I flagged the trim issue * Pressured to pay more for their mistake * Pricing changed at pickup * Truck was not detailed or presented professionally * Last-minute extended warranty pitch * Warranty cancellation became a weeks-long headache * Poor communication and unanswered calls and emails * Refund check sent to the wrong place and incorrect refund amount * General manager never responded Full review below I spent six months dealing with Dennis Dillon, and I truly wish I had gone anywhere else. I am not someone who leaves bad reviews, but at this point it feels irresponsible not to warn others. The truck order mistake They ordered the wrong truck. I caught the trim issue on the original order paperwork and was assured it was not the more expensive AEV package. After waiting eight weeks, selling my existing truck, and arranging travel, I later received a call confirming the truck they ordered was exactly the one I flagged at the beginning. I was told I could either wait another eight to ten weeks for the correct truck or pay more for the one they mistakenly ordered. I ended up paying more because starting over wasn't realistic. The pickup experience When I arrived to sign everything, the agreed-upon price changed in the paperwork. They eventually corrected it, but it added to the frustration. The truck itself wasn't detailed and still had suction marks and debris from the installation process. I didn't bring it up, but it was disappointing to see that level of care on a brand-new vehicle. I was also hit with a last-minute extended warranty pitch that felt completely blindsiding. I was told it would be easy to cancel. It wasn't. The extended warranty nightmare Canceling the warranty required talking to five different people, long stretches of silence, unanswered emails and calls, and a general manager who never once responded. When a refund was finally issued, the check was sent to the wrong department at the bank. The amount refunded was also less than what I paid, and I am still trying to recover the remaining balance. Neither the associate nor the general manager will return my calls or emails. The one positive interaction Sawtooth USA, the accessories department at Dennis Dillon, was the only team that treated me well. I left them a separate glowing review because they earned it. Final thoughts This dealership made the experience exhausting, confusing, and stressful from start to finish. If you choose to buy a vehicle from Dennis Dillon, review every detail carefully. Pricing, paperwork, communication, and the order itself all need close attention. If something can go wrong here, it just might. People I dealt with: Noah (sales), Brandon Gauthun (finance), Joey Looney (GM), Reggie, and Tye.

    Boise Volkswagen - I really love the sky light

    Boise Volkswagen

    (234 reviews)

    Best car buying experience. Set up an appointment with…read moreJosiah. He had a couple cars pulled out for us when we got there that we had seen online. Josiah was super knowledgeable about the car and features. He was not pushy at all. Very nice relatable and honest. Just a genuine guy. He didnt try to sell himself or the car. He just answered my questions told me about the features. He just educated us. It was great! Scott the sales manager who ran the numbers, he came out and spoke to us. He didnt hide in an office. He told us about multiple promos running now and said hed work up all 4 options for us. He was super fast at it too. He was super nice and relatable. We worked with Eugine to sign papers. Super quick and easy. Then Josiah walked me through everything in the car! It was great! Thank you!!!​​

    2 Stars because my sales lady was worth 5, but the dealer is not…read more Expect great service from the actual sales people but don't expect to be valued as a customer by management. Went to check out a used car, test drove it, but wanted to get I inspected and it was after hours for shops. Told my sales lady I'd find a place and be back as soon as they opened the next morning. Got an appointment booked and I'm on the way out the door to the dealer when I was told by the sales lady her GM said I could no longer take the vehicle to get inspected because someone was coming in to look at it. Mind you I'm sitting in my car about to drive there as I'm being told this. I 100% would've been there before this other person. I call back a few hours later to get a status update and THAT PERSON WAS TAKING IT FOR AN INSPECTION NOW. Was basically told to kick rocks by the GM, idk if it was his family member or buddy or something but the GM cost his sales lady a sale and I will definitely not be doing business here with any of my future purchases.

    Instant Equity Auto - car_dealers - Updated May 2026

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