I bought an older model RAV4 two weeks ago by placing a hold on the car and picking it up the next day. The price seemed slightly higher then I expected as I wrote the check but I chalked it up to taxes etc. Before I had a chance to check with the dealership the manager called me to apologize for overcharging me by not deleting the deposit. They immediately sent me a check. I appreciated all the interactions with this used car dealership. The car itself was accurately described with all its flaws. I had such a good experience, I'd recommend this organization. read more

Been trying for months now to cancel an extended warranty. I have emailed several times, sent a snail mail and spoke to the finance department a few times. They have ignored my requests, made up excuses and lied to me. read more

I felt this company was as good as advertised. Prices seem great as well. I am one of the people who had to use the 3 day guarantee, as the vehicle basically had a bad motor but there was no way to tell without driving it quite a ways first. I had no problems getting my money back and the people were great to work with, offered me all kinds of help. I think it is such a lifeline to be able to have this safety net and am very grateful to how good they were to work with. read more

2010 Kia Sedona with 62k miles. Very casual zero pressure sales experience, which was great. When I went in I asked about the van, they copied my license and handed me the keys. I thought it was going to be - sales guy in the passenger seat grilling me about payments and what other expensive cars I might be interested in. Nope, just keys and 30 minutes to spend test driving. We got half a tank of gas, 3 kids in carseats, we're wearing sunglasses. We hit it! :P Chris knocked $200 off the price which I think was fair. The asking price was right in the middle of the KBB value range for that year and mileage. We've had the van for a little over a week and love it. Drives great, everything works. No leaks, no issues to speak of. Side note, surprised to see an ad for the Dave Ramsey Visa credit card in the bathroom as well, and finding out they held a FPU. Kind of an oxymoron at a dealership that offers financing. But to their credit I was never actually asked about financing or pressured to use theirs. The whole family recommends Boise Auto Clearance. My kids love the new van, it's my son's favorite color. And we named her Kiki. Update: 0 issues with Kiki 7 months later. read more

Do not do business with the company. If they are unable to get you financed they will trick you to return the car and then not refund your down payment and then call the cops on you. The cops said this is a civil matter. We are hiring an attorney. They take advantage of young adults. read more

Wow. Came here today with my husband. Called in advance to let them know what we were looking for. When we arrived, Michael already had them ready to test drive. As soon as we agreed on what vehicle we wanted, it took FIFTEEN minutes before I was driving home with my new (used) car! Best service, best attitude/ best used car lot I have ever been to. Thank you!! read more

They are actively working with us to fix our concerns. They are very good at communicating and keeping us updated.

BAC has to be the best place to purchase a vehicle. I HATE, when car searching, having to subject myself to the unending, torturous question from car salesmen. What I need is for them to answer the questions I have and basically do as I request. Miracle of miracles, that was PRECISELY what I got at this terrific dealership!!!!! The vehicle purchased was an amazing price, impeccable condition..... This was the first time we had ever purchased at a small, private dealership. All in all, I WHOLEHEARTEDLY endorse Boise Auto Clearance to purchase a vehicle. Absolutely... Positively. read more

We decided it was time to buy a truck. Availability and pricing is better in Boise than in Northern Nevada where my darling wife and I live. She's tickled to pieces with HER truck. She was so excited and happy with it I got her name on the plate for her. We got a great deal on a Ford F150. Very pleased with Boise Auto Clearance. read more

This place is awesome they gave me a great trade in value on my truck and got me a great deal on a new one thanks so much and God bless!!

Great people you can trust. Chris, Brad, aRod, Mike great guys you can trust. They have a professional staff that actually goes the extra mile. These folks care, go to church, and practice what they preach. They are great Idaho people you can easily talk to and they care. read more

I've used Boise Auto Clearance now to purchase two vehicles. I'll always check with them before going anywhere else primarily for one reason alone. Trust. There's not many used auto dealerships out there that you can feel trustworthy enough to buy from without reservation. Boise Auto Clearance is that kind of company. read more

This was hands down the most relaxed, enjoyable car buying experience! We outlined what we had in mind and they brought out a car that had MORE than we were looking for at $2,000 under our budget! We never felt like they were trying to 'sell' or push anything and they were extremely patient with all of our questions. I cannot speak more highly of this team! read more

When I moved to town I found a listing on craigslist for Boise Auto Clearance. I went there and was quite surprised at how easy it was to buy a car from them. Absolutely No Pressure! Great Prices! Honest people! I actually think these people love what they do because they are all happy. Anyway, I got a great deal and I was able to purchase a warranty as well. They have there own shop and very competent mechanics. I will buy my next car from them as well. read more

Great customer service! Brad was nice, informative and not pushy at all! Love my new car! I would recommend Boise Auto Clearance to anyone looking for a new car! read more

I found exceptional customer service, great prices, no pressure, honesty, and complete transparency from beginning to close of sale. All that combined to create an awesome and easy buying experience. The staff are friendly, personable, knowledgeable, and trustworthy. I'll be returning here for any future car purchases, and highly recommend to anyone looking for quality used cars. read more

We bought a van last week and the service we received was remarkable! This was an out-of-state purchase for us and from the first phone call to the day we picked up the van, these people were fantastic to work with! We got a great van for a great price and we couldn't be more pleased with our experience! read more

I am sorry to say but Boise Auto Clearance after purchase service is very poor. I purchased my 2013 Jeep Wrangler from them. I had a mechanic go with me to check the Jeep over before I purchased it. Within 2 days of after I purchased the Jeep it had a severe death wobble. Since I don't live in the boise area I took the Jeep to a local mechanic where I live and found out the upper and lower front ball joints needed to be replaced. I was sold a warranty that should have covered the cost of repairs. Need less to say it did not. I contacted Boise Auto Clearance when I first noticed the problem. I feel because I am a female I was not taken serious about this problem. After not getting any answer back from them as to what they could do to help me I took care of the problem. I had notified not only Boise Auto Clearance but also the Warranty company. After a month and half and two more phone calls I finally heard back from them. The person I talked to asked that I send him my emails that I had sent to a different person in the office. I did this and it has been another 3 weeks and no one has contacted me since. I would not remonned this company to anyone. They only care about selling you a vehicle and nothing more. Had I done a little more research on this company I would not have given them the time of day!!!! read more

I have to admit I have always HATED car lots due to their high pressure way of business. That all changed for my wife and myself when went to Boise Auto Clearance. Absolutely NO PRESSURE whatsoever, we were free to walkaround and look but when we had questions they were spot on with help - help when you need it and alone time when you want it. Brad gave us a very fair price on our trade in and a great deal on a 07 Ford F-150 4x4 and Steve got hooked us up with a great loan rate and was as professional as they come. Really love our purchase and can't recommend these guys high enough. When we buy again, I know where we're heading ! read more

Boise Auto Clearance is honest, sincere and fair in their pricing. Brad and Steve are friendly and courteous, also knowledgeable about their inventory. The office was clean and comfortable. Location is handy across from Channel 7 on Fairview. If you're looking for a great used car, this is the place to go. read more

I had a great experience here. No sales pressure and they gave me a very fair trade in value for my vehicle. I will definitely check with them in the future when I need another car. read more

i had previously left a bad review for these guys, but long story short, they did their best to resolve the issues. Brad and Chris are easy to work with. i recommend taking any low dollar car to have it checked by an actual mechanic before buying. part of my issue was i took a couple cars to a place i won't mention here, only to get the same diagnosis of low compression each time. i had the 2nd car checked again somewhere else only to find out the compression was fine. i was able to watch the 2nd guy do the test and saw the results myself. read more

We just bought our 3rd car from Boise Auto Clearance! They are awesome to work with and go the extra mile to really help with getting you in the car! I trust them and appreciate all the extra effort they worked for me. Thank you guys!! We will be back! read more

I sell tires to Boise Auto Clearance and one thing rare in this industry is for a used care dealer to ask for "The good stuff" when buying tires for a car that will soon be on the lot. 99% ask for cheap low end bottom of the barrel tires. They take pride in equipping there future customers with a quality tire that will be safe and last. read more

My husband had been looking for the perfect work truck for quite some time and in my opinion, he is an automobile guru, so being picky about it is far from a bad thing. With the last vehicle purchase experience being not so satisfactory, we were a bit leery about buying from a dealership. We had come across a good deal on the perfect flatbed power-stroke a couple months ago at another "dealership" in Meridian, which is 5 hours away from our home, and decided to make the trek to check it out. It was a smokin' deal, and the truck seemed to be in good condition. On the outside. Once we took her for a spin, my husband opened her up on the highway to see what she had which was nothing. It seemed the turbo had gone completely out, and was obvious she was tired with not much oomph left in her. They sure did make her pretty with all that spray paint though! So after driving back we went inside to talk to the salesman whom I'm assuming was also the manager, and when my husband told him about her issue, we knew that he knew. When driving home the long 5 hours back, we both said we would NEVER go back to the Boise/Meridian area to look at another vehicle. We were put off by the salesman/manager seeming sneaky about the condition of the truck. After a month or two had passed, my husband found another flatbed close to the same year, with less miles and a better price. It seemed too good to be true, and I was afraid of someone letting him down again, but he was stuck on her. So we made the 5 hour excursion down to Boise Auto Clearance. When we arrived my husband immediately sought-out the truck he had seen on their website, and there she was in all her glory. We were promptly met by a sales representative and knew exactly who we were, after had speaking with my husband on the phone. He asked for my husbands drivers license information for the test drive, which I was pleased with since the previous dealership we had been to didn't blink an eye and basically threw the keys at us, and off we went. I could see my husbands excitement the moment he started up the truck, and knew he had already decided. She was a bit dirty and dusty on the inside, but it's a truck, that's how they're supposed to be! After driving the vehicle for about 30 minutes we returned to the dealership to good a real good look at her. I had brought along a car seat to see how it would fit in the back since it wasn't a full size cab. [We're expecting our first in January!] After wrastling with it embarrassingly not knowing what I was doing, the previous gentleman that had helped us when we arrived, and another to speculate, graciously helped us fumble around with it since it was our first car seat experience. Thankfully, it fit like a glove! My husband took a look under the hood and everything looked, smelled, and sounded great. He's a stickler for checking every little nook and cranny, and was great that the gentleman were there to help answer every little question he had. I was also thankful the gentlemen had knowledge about powerstrokes and one of them owned a newer one himself. After poking and prodding and talking about the truck for quite sometime, they let us be to talk amongst ourselves for the final decision. I have full confidence in my husband when it comes to the quality of automobiles, and once he said the word we headed into the office to relay our decision. I can't say enough how smooth and quick the paperwork process was, and everyone was so welcoming, patient, and helpful. To this day my husband still talks about what a great experience buying from Boise Auto Clearance was, and we are eternally grateful for all their help, kindness, and honesty. It's very rare these days to find honest car dealerships and salesmen that don't try to finagle you into buying something that in my opinion, is a big commitment. After the long drive home, we realized the next day we had left the dealership without returning the dealer plate, I felt horrible! Everyone had been so great and helpful and we were so dizzy with excitement we didn't even realize it was still on the back bumper. After a much needed reminder phone call, we immediately sent it back. About a week later, we unexpectedly received something in the mail from them with a very nice letter thanking us for returning the plate, and a small token of their appreciation for the great customer experience. I am surprised and grateful for their thoughtfulness, and will never look elsewhere for a vehicle again! We look forward to doing business with them [most likely in the near future] and any 5 hour drive to purchase a vehicle from Boise Auto Clearance will be well worth it knowing we will be taken care of promptly and respectfully. Thank you for the great experience! read more