My experience Brandon Woodhouse at Peterson Toyota was great. He was easy to work with, picked us…read moreup at the airport, and had me in and out of the dealer in under 2hrs. The truck purchased was exactly as described and again Brandon was great to work with in this purchase.

TLDR: if you're buying a car from here double check everything because their service department…read moresucks and remember after you sign the line they aren't going to be so nice to you anymore. Better yet if you're going to buy a Toyota go to Edmark. I'm genuinely so sad to be leaving a bad review for this dealership. Our salesman (who has since retired) was great to work with. My disappointment started when I was told the car would be cleaned before the sale was finished, when we got the keys and started moving cars I noticed the car either hadn't been cleaned or who ever does the cleaning for them absolutely sucks. After a few weeks of having the car we drove it up to McCall area for the first time. Coming down the hill the car began to violently shutter when the breaks were being applied. So much so it scared me and my kids, we immediately schedule for the car to be taken into the service department. We were told that the rotors were so warped they could not be fix and we needed a full replacement of the rotors and pads. When we explained to the service department we had just purchased the car they referred us to the sales department. My husband did a majority of the talking with them, he explained the situation and hoped the sales manager would have some constructive advice or be helpful in some way. Boy was he wrong. Aaron the sales manager sent an email to my husband suggesting that WE had damaged the rotors to this extend and that the rotors were fine when we purchased the car. I went down to speak with Aaron and he said the same thing, I even asked "are you suggesting the rotors were fine when we purchased the car?" he said yes. He informed me they just go off what the service department says and sent me that way. The "service" department is nothing far from a joke. They gave me the run around and suggested that because he waved the diagnostic fee "since you just got the car" that he was doing me a favor. I fully understand the rotors being warped can't be visually seen but to suggest I did this to the car in less than 30 days and 1,000 miles was absolutely rude. Then he follows it up with offering me a free car wash... I learned 30 days ago they can't wash cars so why the hell would I bring my car back here?! Especially after the insulted me saying I did this damage. Honestly I've heard things about the service department here before but decided to give them the benefit of the doubt... don't do that! Based on this interaction I'm not even convinced the rotors were that bad and now I'll be stuck wondering if I had taken them to a reputable place would they have reshaped them?

I bought an older model RAV4 two weeks ago by placing a hold on the car and picking it up the next…read moreday. The price seemed slightly higher then I expected as I wrote the check but I chalked it up to taxes etc. Before I had a chance to check with the dealership the manager called me to apologize for overcharging me by not deleting the deposit. They immediately sent me a check. I appreciated all the interactions with this used car dealership. The car itself was accurately described with all its flaws. I had such a good experience, I'd recommend this organization.

Been trying for months now to cancel an extended warranty. I have emailed several times, sent a…read moresnail mail and spoke to the finance department a few times. They have ignored my requests, made up excuses and lied to me.

Would absolutely recommend to anyone looking to purchase a new vehicle. Our Sales Rep Zach and…read moreMavericks owner, Freeman, went above and beyond to make my husbands and my dream come true. We'd been scouting the state, as well as adjacent states to find our dream truck for 5+ years. Our prior vehicle was on its last leg at this point. But we had been holding out for the only vehicle we thought worth driving. Huge shoutout to Zach and Freeman and everyone involved in making our dream come true. We are so grateful for the strings they pulled to get us into our new Tacoma and we have never been happier. On top of that, the buying process was superior to any other dealership I've been to. And the entire sales team was kind enough to congratulate us on our purchase and bring such warmth to the transaction. If ever we need another, we will be back!

As an old guy I've bought a lot of vehicles over the years. I can't say enough good things about…read moreMaverick Car Co. We bought a 4door Jeep that besides a nice detail job and being serviced before we bought it, came with a full tank of gas. The GM came out to meet us briefly before we drove off and shook hands. Liz was wonderful to work with and we will surely be referring them to anyone we know in the market for a car! Dave Rogers

Ken in Service was outstanding! I took my Crosstrek in for…read morea typical oil change and a check on the temperature variance for my A/C because it just didn't seem to be blowing a reasonable amount of cold air--even after being on MAX A/C for 15 mins. Ken let me know very quickly that I had a failing compressor. He then told me it would take a few hours to replace and without skipping a beat, offered me a free loaner to use since I had loads of errands to run that day. Within less than 3 hours, Ken contacted me and said the work was complete. I picked up my car and Ken handled all the paperwork quickly and professionally and I was back on the road in my own car with icy cold air--which was really appreciated since the temps have been in the 100's lately. Thank you, Ken for your courteous, professional and fast service. Stellar work by LHM Subaru!

I purchased a used vehicle with 60k miles. In the first month it had ac issues, brake issues, some…read morekind of engine rattle with acceleration after they repaired the ac compressor, they also tried to say that this was like this when they sold me the vehicle.... I solely purchased from a brand dealership with the expectation that it would be safe and reliable. Unfortunately, my experience after the sale has been extremely disappointing. Since purchasing the vehicle, I have experienced ongoing brake concerns that have required multiple visits to the service department. Despite explaining my concerns and bringing the vehicle back more than once, I left feeling that the issue had not been identified or resolved to my satisfaction. Because I was still concerned, I chose to have the vehicle evaluated by another mechanic before returning it to the dealership again. This time my favorite shoes were left in the loaner and were stolen from me. I called several times To ask about them thinking there may have been a mistake.... Nope the gal working in the loaner returns stole my shoes. As a customer, I found this process frustrating. When it comes to something as important as brakes, I need to feel confident that my concerns are being taken seriously and that my vehicle is safe to drive. Based on my personal experience, I no longer have that confidence. I recognize that others may have had positive experiences with this dealership, but mine has left me feeling dismissed by my request from the service department, the assistant service manager, and the manager. I am genuinely concerned about the reliability of the vehicle I purchased. My experience as a very mechanically inclined individual diagnosed my own AC problems in front of the mechanic and the service manager. The fan relay went out on the radiator and when they went to repair it, they found the motor was blown and not only that they damaged the wiring harness, so my AC also runs intermittently, but they say nothing is wrong with it. The dealership had an opportunity to inspect this vehicle, performed service immediately before sale, plus knew the vehicle's condition, and either failed to identify or failed to disclose a safety related defect. At this point, I am hoping the dealership will work with me to find a reasonable resolution, whether that means taking the vehicle back or helping me transition into a different one. This review reflects only my personal experience and opinions as a customer.

I will update you after tomorrow of the results of and explain my entire experience with this…read moredealership and the management. To be continued...

I got an oil change at dennis dillion in boise and upon returning from my camping trip. Oil in the…read moredrive way and under the transfer case on a 2024 GMC sierra 6.6 diesel. Upset can describe my feelings. 0 stars.

We recently worked with Nikki at Mercedes Benz of Boise to purchase a new Mercedes Benz…read more Nikki made it a pleasurable experience, easily handling the inevitable questions that arise when going through the process of ordering a vehicle. She flagged a potential problem involving the wheels/tires I had selected and suggested an alternative that turned out to be a great solution. She also alerted me to the default headliner MB placed on the order and suggested an alternative that is a much better choice. Nikki's a patient "problem solver" at heart, and she sought to find the outcome that got us to the 'finish line.' If you're in the market for a vehicle at Mercedes Benz of Boise, I encourage you to ask for Nikki. Signed a couple of happy first-time Mercedes Benz owners.

The salesperson (Nikki) was well informed and very pleasant to work with…read more Still making decisions but MB Boise is in the running!

Excellent experience and excellent dealership. Dan and Heather are fantastic! They work hard to…read moreget you in the best car for your budget.

2 Stars because my sales lady was worth 5, but the dealer is not…read more Expect great service from the actual sales people but don't expect to be valued as a customer by management. Went to check out a used car, test drove it, but wanted to get I inspected and it was after hours for shops. Told my sales lady I'd find a place and be back as soon as they opened the next morning. Got an appointment booked and I'm on the way out the door to the dealer when I was told by the sales lady her GM said I could no longer take the vehicle to get inspected because someone was coming in to look at it. Mind you I'm sitting in my car about to drive there as I'm being told this. I 100% would've been there before this other person. I call back a few hours later to get a status update and THAT PERSON WAS TAKING IT FOR AN INSPECTION NOW. Was basically told to kick rocks by the GM, idk if it was his family member or buddy or something but the GM cost his sales lady a sale and I will definitely not be doing business here with any of my future purchases.