The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

Reliable and honest. Mike and everyone there consistently provide the best customer care and…read moredependable service. They are always friendly and helpful, and keep our car running great. We will always return there for all work on our car! Highly recommended!

Mike and the team were a pleasure to work with. They were up front and honest with me regarding my…read morecars situation, had open communication during the work, and fixed the problem. Will definitely be using them and recommending them for future work.

We recently had service at Bastidas Garage we had such a wonderful experience there. The…read moreenvironment is clean. The pricing was fantastic and the work was done so quickly. It was surprising.I will definitely be coming back.

From the owner: Bastidas Garage LLC is a family-owned automotive repair shop, personally operated by the owner,…read morewhere every customer receives fast, honest, and personalized service. With over 12 years of experience, we provide complete maintenance, accurate diagnostics, and professional repairs for all types of vehicles. Our services include oil changes, brakes, suspension, inspections, electrical systems, engine and transmission repairs, and more, always with dedication and attention to detail. We stand out for our clear communication, transparency, and genuine commitment to the safety and peace of mind of our customers and their families. All our work is guaranteed with parts and labor, giving you confidence and security in every service we perform. At Bastidas Garage, we value trust and treat every vehicle with the same care as if it were our own. Our goal is to build long-lasting relationships within the Ada County community by providing responsible, friendly, and high-quality service. We are a small shop with a special focus on reliable solutions and a human touch that supports every job we complete.

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

WOW. What a lovely experience from start to finish. I've had my fair share of being scammed by the…read moreToyota dealership and other places around town, and I am always hesitant of who I leave my car with. I came by for just a simple oil change and told the manager (I hope), Mike, what a near by shop quoted me for some work that had to get done to my car. It was over 3k worth of stuff. Mike looked shocked, and then quickly wrote up some numbers and quoted me just under $1k to complete the same work. Talk about top notch customer service. I was SHOCKED! At jiffy lube?? I never would have thought. He was so intentional with his pricing ensuring he could get me any discount he could and took great care of me and my car. Mike was amazing. Another worker there, Nick, spoke so highly of him as well which spoke volumes. I don't think I will ever take my car anywhere else from now on as long as he is there! This is a location you WANT to bring your business. Thank you again!!! -Anna with the Prius

Great Service always. I appreciate the late hours so I am able to make appointments for after work…read more This location is open until 8pm. It's also a plus that they always have coupons that you can find either on the website or by downloading the Vavoline app. Dominick and the team was awesome tonight, thank you for your service!

I just got my oil changed and the staff is so nice! A car in front of me had a longer and they…read moreswitched me lanes to get me in quicker. Anytime I need an oil change I come here because I know I'm in good hands.

Took my 2005 Jeep Liberty in. Had to have new rack and pinion, struts. Price wasn't bad. Jody…read moretheir master mechanic is not just a mechanic, but an automobile craftsman. Drives so much better. Jody even went so far as to take me on a test drive afterwards to show me the difference. So if you need work, go to 5007 W/ Overland in Boise!

Bombarded me with expensive unnecessary oil, fluid and filter changes. Example: he said my…read moretransmission oil was overdue at 55k. Factory recommendation is 98k. Beware of this up-charge scam.

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Pulled up for assistance with a tire and was nicely greeted by a mechanic ( Michael Scott ) within…read morethe first 30 seconds. I told him that I was going on a road trip the next day so he asked if he could check a couple other things so I could have a safe trip. He topped off fluids and showed me how to check my own car issues in case something was to happen during my road trip. Very knowledgeable mechanic, and I will be coming back to this commercial tire for all of my car needs moving forward.

I hate to have to give this review, but people need to know my experience with them. This is by far…read morethe worst experience I've ever had with a tire/wheel shop. My experience was over a three week period; including damage to my vehicle, damage to wheels, three sets of wheels, five rebalancing, and so on. It started when I ordered a set of wheels from them. When the wheels came in, I took it to them and had them installed. When they were pulling it out of the bay, they heard scraping noises. So they pulled it back in and had to rebalance them. When I got home, my wife noticed some of the balancing weights had fallen off. After calling them, they said to take it to another Commercial Tire location to have the wheels rebalanced. This Cole location stated that they were using new types of weights and were having trouble with them. The other location was suppose to have the old type. So, I took it to a different location. They rebalanced them and I drove off. About three minutes into the drive home, I heard some scraping noises. So I drove back to have them look at it. The problem was they were just closing up and are closed on the weekend. They couldn't look at it until Monday. I had to leave my truck there over the weekend. Monday rolls around, and I get a call. They said a weight had fallen into my caliper and got stuck. It got stuck in a position where it was scratched up the new wheels, my caliper, and rotor. Mind you, this a brand new 2024 Ram 1500, purchased two months ago. They were able to remove the weight and I drove off. I took it back to the Cole location to get things figured out. There excuse for this happening was down to the truck having bigger rotors and the wheel specs, effective putting the blame on everyone else but them. My thought was, if somehow it was the wheels itself, I needed to get into a different set of wheels. So I go home and start looking at different sets. I found one set that I really liked and called them to order it. Then I spent the next several days battling them with numerous called by them. They kept telling me the vendor didn't like the choice and we would have the say issues as the others. There were countless calls from Commercial Tire saying they wouldn't fit and they would have weight issues. So, I made some calls to their competitors(Les Schwab and Discount Tire). One: I asked them if these balancing weight issues were normal. I explained everything to them and they were dumbfounded. Both places had never heard of this issue. They said this should never happen. Two: I asked them about the wheel I wanted them to order and they both said they should fit just fine. Essentially: I had a set of aftermarket wheels I bought in April that I didn't like. The wheels were 18x9 and a -12 offset. I have 35 in tires and a level on the front. The new wheels(replacing the damaged wheels) were 18x9.5 and -18 offset. This was a very minor change. I can only assume Commercial Tire didn't want to change them out. After talking and talking to them, I forced it and had them order the wheels anyway. After a week, the wheels came in and drove over to get them installed. These new wheels were about $120 more expensive than the the damaged/new set. I was planning to pay the difference. Then they throw a massive scam curve ball. The taxes for the damaged/new wheels were not going to be refunded. The new set of wheels I was there for, I would have to pay another full set of taxes. This means they took $100 of taxes they were taking back, and wanted another $110ish in taxes for the set I was there for. I spent thirty minutes arguing with them about their legal responsibility to refund taxes. They both sat there and lied to me about it. It got to the point where my wife was arguing with them. We feel completely scammed by them. On top of this, the new set of wheels were not the ones I ordered. So I had to wait another week for the right set to come in. I had correct set installed today. After all of this, I didn't trust Commercial Tire anymore. So after the install, I took my truck to Discount Tire to look over the truck. They found the wheels/tires badly out of balance. Commercial Tire couldn't even balance the set right. The last two weeks I was driving around on their set of wheels(damaged and wrong set) feeling like I as driving on bumps, while on a smooth road. Discount Tire said they did the wrong time of balancing on the wheels and rebalanced them. This Is a really long review, because there was a lot of problems. They never did address my caliper and rotor damage. The only thing they did right was not charging me the difference of the wheels. No amount of words can fully explain how bad this was. My wife and I felt cheated, scammed, lied to, and manipulated. This will go on every review site and a formal complaint will be file to commercial tire. I doubt anything will be done but have to try. Don't go here!

Got an oil change and engine filter replaced today and it went great. Richard helped me and was…read morevery attentive and informative about my options, without making me feel pressures to upgrade to anything I didn't need. I also decided to get a cabin filter replaced, which was more affordable than I was expecting. This is why I come here! Also, much gratitude for thr employees wearing masks.

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

Excellent experience. Workers were kind, and the place was quite literally the cleanest shop I've…read moreseen. It's nice being able to watch them ACTUALLY do an oil change. Will be going there again and again!

Great service. Very nice people. My service was quick and easy. They did not try and upsell me…read moreon a bunch of baloney that I don't need. I will be back.