Oh my goodness, I am BEYOND pleased with my experience today at Western Auto Service!!…read more I will start and end by sharing my interaction(s) with Jacqueline, my service advisor. I scheduled my appointment over the phone and Jacqueline was so kind, positive, and professional. She is very knowledgeable while at the same time, so easy to communicate with. Upon arrival today, Jacqueline greeted me by my name, was incredibly engaging, and took charge to get my service done! My technician was amazing! He was as fast and efficient, while taking the time to answer my questions. The waiting area and office is inviting and comfortable, complete with a beautiful array of snacks, cold bottled water, and a Keurig with all the fixings. My wait was short and the price was beyond reasonable given the service I was provided. I had the pleasure of seeing Alex again, one of the owners (husband:), which was lovely. Upon departure, Jacqueline bid me goodbye warmly, making me even more certain that I will be returning for all of my vehicle maintenance and repairs!

Had my transmission serviced. Chris did a great job and then inspected my entire vehicle for any…read morefuture issues. He then gave me a write up and the cost for several other minor maintence items to take care of. Thank You!!!

I wanted to give a huge thank you to Jeff and the rest of the team at Morales Repair. I have my…read moredrivers side manifold go out on my Ram, and they got me in the following week. They got my truck squared away ahead of time and kept me updated throughout the process. The prices are absolutely fair, and it was so nice interacting with a legitimate shop that doesn't try to gouge you on pricing or unnecessary repairs. With their vehicle inspections, they caught an alignment issue that I had been worried about for a couple years and was promised by another shop that it wasn't a problem. They recommended I take it to Big O next door and just as they had thought, the alignment was severely off. I has been driving like this for almost 2 years and no other shop caught this ! They have earned a customer for life and I will be coming here for all my repair needs. Truly lucky that I found this place and I would 1000000% recommend them.

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.

I moved here to Meridian a few years back and had yet to find a good automotive repair facility…read morethat does not try to take advantage of me or my wife if she takes a vehicle in by herself. I had a spectacular experience at Meridian Automotive and truly felt I have found a team I trust for my automotive repairs going forward. My wife and I both drive fairly new vehicles and mine has just ended its dealership warranty of 3yr/36,000 miles. I wanted to get a 2nd opinion prior to my warranty expiring so I took the vehicle in for a complete look over. I could not have been happier with the results. My inspection came with a full color detailed report that they both printed and texted me. It even came with photos and descriptions of what those photos were because to be honest I have no idea what I was looking at until I read the description. They ended up catching something the dealership either completely ignored or just simply missed but either way I'm happy to have caught it early. I truly have found my home should I need any future repairs and these guys will even be taking care of the simple things like my oil changes, tires, ect. There were a few additional things I liked about this place too! -3yr/36,000 mile Warranties on most repairs -Free roadside assistance after repairs for a year -Extremely friendly staff. Shout out to Mike! -Tow-Service (Knock on Wood I don't need it ever but its good to have!) -Comfortable waiting room -Very clean shop 5/5 Would Recommend!

Brought a block with parts available to rebuild a motor. I was given a modest estimate by John (the…read moreformer owner) I agreed. I had $3k in credit for parts ordered but once the work was to be done the estimate jumped to $5k. WTF! Brought to a friend in nampa that has a speed shop that won't pull thr bait and switch. Never again!! Tried to fix issue then (2 years ago) and was told to come down and talk to a couple guys which I did. When I tried to contact who spoke to I was told both of them were on vacation for 2 weeks! Not my way of doing business

Oil change and tire rotation done in a timely manner. Always…read moregreat service and friendly folks.

They lack integrity. They led me to believe they would install the parts I provided- with no…read morewarranty, and I agreed. After charging me 160 to diagnose that the parts I supplied were actually needed, they changed their minds and said they changed the policy on customer supplied parts several years earlier. They generated an over $5,000 estimate on a car worth $3,000. Wasted my time and my money. Would not recommend.

Duster and his crew were the best. Their communication and knowledge base provided reassurance we…read moreneeded when our truck broke down. We had already been to two other places, including the dealer who gave us the impression they were simply guessing. These guys were familiar with this problem and confident they could fix it. The total was less than the estimate! Communication during repair time was more than appropriate. He even answered a few questions about your other vehicle, showed us how to check the fluids and topped it off!! SUPERB customer service! Thank you Fast transmission!! We recommend you hands down!!

Fast Transmission and Duster are the real deal--honest, fast, and fairly priced. My 2014 Silverado…read moreneeded a new transmission, and in less than one full business day they had it replaced for less than two-thirds of the dealership's quote. What really stood out was Duster's honesty. He even showed me the transmission cooler lines the dealer wanted $750 to "fix" and proved they were fine. He took time to explain things clearly, answered my questions, and treated me with respect. Great communication, lower-than-quoted price, and even a free t-shirt at the end--couldn't ask for a better experience. Highly recommend and will use for life!

Back in July, I was headed out of Winnemucca and my truck broke down near the 95/78 outside Jordan…read moreValley. I had no idea where to take my truck but started checking Yelp and found Gem State Diesel. I called and talked to Mike who said to bring it on in. After a long tow truck ride I dropped the truck off. They inspired a lot of confidence but couldn't get it done immediately though, which was understandable as it was a big job. Turbo, etc. Mike called me a couple days later and said it was done. I picked it up and it ran great! Fast forward: My luck is I was coming back through Boise area when I developed a fuel leak yesterday. I wasn't too far from GSD so I limped it in there. Steve was able to identify the problem, get it fixed and get me back on the road. If I were local to Treasure Valley Gem State Diesel would be my go to for sure! Five stars for service, friendliness, and quality.

Came here based on all the positive reviews. First fix was good. Second trip, immediately something…read morebroke after one item was repaired. This happened two different times. Thought had to be coincidence until my uncle took his in and the same things started happening. Fox truck, go home- something else breaks/leaks days later. And they are big repairs. Final red flag. Took truck in for a service light. Told us we did something wrong- charged us for labor to look at it. Shortly after, light comes on again. Take it back in and told it "XYZ 'needed to be replaced". Cost was $2000+. Call around- take it to a reputable place that also specializes in Diesel. XYZ was not even broken or needing replaced. Actual cost for the service light issue was $451. Later find out, the item Gem State wanted to replace was just replaced BY THEM year and half ago! Something is fishy with this company. You'll be dumping thousands before you know it. Steer clear.

We got hit with an unexpected transmission issue and could have asked for a better crew to help…read moreduring a rough day! They have gone above and beyond to help us and make things as quick and easy as possible! Service 100/10 Lance specifically was absolutely wonderful and helped us out so much. Price: 10/10 Unfortunately, transmission issues are not cheap but I called a lot of different spots for estimates and they were the best price by far!! Quality and speed: 10/10. I live a few hours out and instead of taking over a week like most places said it would be, they got it done in two days. I hope no one has to go through a car breakdown but I definitely recommend Bobby's if you do!!

They do a great job, get you in and out in a timely manner, and I thought the prices are fair.read more

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!