So sad to say, I have always had excellent service from Audi in California and thought my service…read morewould be even better here. Pathetically not the case at all not even return phone calls for service. Needed maintenance on my car on a recall. Seriously, considering purchasing a new vehicle when I went in. That will never happen now at this dealership. Fortunately going back to California for a visit very soon and will be purchasing my new vehicle there. Sorry to say Do not recommend this dealership in any way. Very sad to say, because I have always loved and respected Audi. I am not purchasing $100,000 car but still was making a purchase that would benefit Audi and still show the respect I have always had for them. They just do not live up to the standards I have experienced with prior Audi locations. Was not too surprised to see such a low rating on review reviews after my recent experience.

Wandered onto the Audi Boise lot with a few questions and a week later left with our 3rd Q5. Jeff…read moreLeonard and the entire team could not have made us feel more welcome and made the trade-in of Q5 #2 for Q5 #3 very easy. My wife really appreciates the features on the new one and the fact that it is a bit zippier. Tells me every time she comes in how much she loves it. Anticipating outstanding Service After the Sale.

What a random day I had! I stopped in to another car lot to check out one of the three vehicle…read moretypes that are on my approved list after a whole lot of research. That was a bust. I'm now down to two potential vehicles I'm looking for. I decided to swing by my mechanic shop since it was only a few blocks down the road and check and see if anyone had advertised a used car for sale on their Bulletin board. Sadly, they no longer have that wonderful bulletin board! When I mentioned the type of car I was looking for one of the guy said he saw one on a car lot near Fairview and Mitchell but didn't know the name of the lot. Well, I rolled into a few lots before I found it! I was totally bummed the vehicle I was searching for it sold yesterday. I would've bought it in a hot second. So, this review does not include my experience with the actual purchase process but I'm giving them five stars because it was such a pleasant experience especially compared to a few other places I i've gone to. Jeremy was kind and attentive and for the first time in a long time was actually willing to keep an eye out for specific vehicles and call if one comes up for sale. I have asked at least five other sales people at other dealerships the same thing and never received a follow up call. They often only go through the motions of taking my number and clearly aren't listening to what I am looking for Jeremie was very familiar with the details of the two vehicles I'm looking for and understood exactly why I was looking for them. I loved feeling confident that if they could get their hands on one that I would get a call. I'm not in any rush unless my 30+ year old car breaks down and is unrepairable (I do love it but parts are hard to come by!) Extra bonus points: I actually got a straight answer on financing in advance of even having identified a car. Hopefully I can get my hands on a GX 470 since I've been lusting over them for 10 years now. first time I've ever left the car lot feeling happy and hopeful! I'm looking forward to riding a great review on the purchase process.

By far the single best experience I have ever had buying a used car. I worked with Aaron but talked…read moreto both brothers. They are stand up guys to work with and delivered on everything they said they would. They played absolutely zero "sales games" and they genuinely cared I was getting a car in good conditions and was walking away happy with the transaction. Highly recommend going in and talking with them if you're at all interested with something in their inventory.

Riley was the best help buying a car no pressure no lies and the best prices would 100%recomend and…read moreI will be coming back myself.

I just want to give a shout out to Simon, Kelly and all the guys at Boise's Best Auto Sales! This…read moreteam is amazing! Friendly, helpful and total pros. My parents and I are loyal customers. And would ALWAYS recommend them 100%! Thank you guys for helping us so much with all of our needs!

I had an amazing experience at TDI Dealership. Dave and the owner were incredibly respectful and…read morehonest throughout the entire process. They went above and beyond to help us, even cutting the price on the car to make it more affordable for us. They ensured we got the best interest rates possible, making the financial aspect of buying a car much easier to handle. We couldn't be happier with our purchase and the exceptional service we received.If we could give them 10stars we would! I highly encourage anyone in the market for a car to buy through TDI Dealership. You'll be in great hands! Andrew Wilson and Shelley West thank you so much TDI.

Last year I purchased an Audi Q5 from TDI Auto Sales. Valon was very resourceful and I've not had…read moreann issue with my vehicle after 25k miles. The experience was so good that my wife and I just purchased a Volvo XC60 from them. Dave was johnny on the spot and very patient and Uber hospitable. If you're in the market for a great SUV; tell them Tino sent you!

The absolute best car dealership. They don't play games, there is no hassle and they are legit and…read morestraightforward with you they don't make you sit and wait around for hours and I'm so in love with my car and I got it for such a good deal! The business is family owned and the owners are so kind and willing to work with you! I came in today for a minor issue and the auto mechanics were both out, but the lady was so nice that she was able to get someone look at it real quick and fix it for me anyways totally free of charge! They have beautiful cars that run great I 100% definitely recommend them!

I made the best decision going to Boise Auto Group! Craig is the greatest! Great communication, and…read morea genuine salesman! Highly recommended! Go see Craig!!

This place sells junk. I bought a box van from Adam, and I drove it 30 miles and parked it for week…read morewhile moving. I loaded it up to hit the road and the check engine light came on 15 miles down the road. Took it to a trusted mechanic and they pulled codes,needless to say it needs a new engine. They could see previous codes had been cleared, and Adam refused to do anything to help, never denied that he had cleared all codes, and then tried to get me to use "his mechanic " at a discounted rate. He told me it had a full 320 point inspection that came back perfect exceot for the battery wich he replaced, and a broken door lift cable. Read the reviews, I wish I had, apparently this is pretty common for cars coming off his lot. Stay far away.

Zero if I could! I purchased a suburban from Adam's auto with a warranty! Well the next day me and…read moremy wife were driving and of course check engine light comes on for low oil pressure! I take it to my mechanic a couple weeks later per availability and he said someone tore out a screen to the oil pressure trying to bypass a bad engine! So it's been a couple weeks and I call in to Kenneth at Adam's auto and he tells me to bring it in and they will take care of it through their mechanic! Well on our way through boise a couple weeks later I try to stop by and get it looked at by Adam's auto mechanic and we were told another day! So a month goes by and we head through a car wash finally!! And water starts pouring through the ceiling in multiple places!!! It ruins stuff our personal belongings! So I had enough I call Adam's auto and take it over, well after me driving a couple hours from home to Boise I get to Adam's auto I tell him about the engine and the water again! So he takes it to his mechanic, after a ten hour long day of me just sitting in his dealership he finally brings it back and says "ya your going to need to replace the engine and use your warranty"! The warranty I purchased at Adam's auto only covers a fraction of this mess! Well I said I thought I had 30 days after I bought it and you guys will take care of it! Adam told me that it's been longer than 30 days: I told Adam no I called the salesman at Adam's auto a couple weeks after purchase about a certified mechanic saying it needs a new engine and looks like there was fowl play. Adam didn't even mention the waterfall that poured in on us going through the car wash and ruining a tablet and my wife's shoes! Other than the smiles and smirks Adam had when i was telling him about it. Any way, Adam sent me on my marry way! And I feel so screwed over, all I can think about is that movie Matilda and her crooked dad reversing the mileage and doing all that crazy shit to vehicles just to get a sale. We are such down to earth people and try to be decent. I know it's now been months later but I just have to speak up! Just to clarify I told Adam about the torn out screen and over filled oil and the water pouring, the smirks and laughs and "no ways" we got from him as a reaction. Look somewhere else!

Rubin Auto Group is an great dealership that I cannot recommend enough. I purchased a car from them…read morefor my dad, Ford Flex and he continues to drive it with great satisfaction. The affordable prices at at Rubin Auto Group make it a standout choice to purchase a car. For those looking for quality vehicles without breaking the bank, I bought one for my dad. The customer service provided is top-notch, they went above and beyond to ensure our satisfaction. Conveniently located, Rubin Auto Group makes it easy for customers to find the perfect vehicle. Overall, I am incredibly impressed with Rubin Auto Group and would highly recommend them for all your automotive needs. I can't recommend them enough for their quality vehicles, excellent service, great prices, and prime location.

Out of state buyer here. Cancer patient just trying to find my dream car. Found the vehicle I've…read morebeen looking for for a while. I explained to George that I have had 3 different vehicles bought out from under me in the past 3 years while trying to physically get to the dealership and I don't want that to happen again. Explain my health issues and that I want this vehicle and don't want it bought from under me. Tell them I will do anything and everything to get this vehicle. George the owner lied to me and told me that a vehicle was reserved for me pending inspection, told me to call him Friday. Made the appointment for inspection. Friday comes around and I call back like George told me to and George is MIA. Neil made everything complicated and went against what George told me. Then they say the vehicle that was reserved for me pending inspection sold. George lied through his teeth and Neil was a very rude and made everything difficult. Probably won't get my dream car in time now. They made a grown man cry. Avoid these liars and this dealership they have no integrity. Edit - Gary is lying in his reply. Neil refused to let me do a deposit.

Anna was AMAZING! She was super sweet and helpful! Ask for her! She was friendly and helped us…read morequickly even thought they were shirt staffed!

I had the worse experience Dealing with the service manager i believe his name was Matt. I was…read moretrying to get a car issue resolved but he wouldn't look at the car or listen to what i had to say. I was promised the issue would be fix by a different department, only to find the service department can't and won't fix it. Make sure you know what you are buying and don't trust anything anyone say at the Boise location.

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

I was recently placed in a very embarrassing predicament. Diana, the Service Manager, took her time…read morewith me, didn't rush me, and TOOK CARE of me. Everyone at this facility treats their customers with the utmost respect. I haven't had much experience in the car world, but this little gem of a business is a place you want to go. Trust me.

I was traveling out of town for a soccer tournament and had issues with my splash guard half…read morefollowing off. It was dragging on the road and infringing on my tires. They took care of it right away at no charge. I would not hesitate using them for any car help when in town again. Thank you, Montana Mom and Daughter