I am giving this DQ 5 stars because it was a great experience. The lady taking my order was wonderful! Patient, explained and helped in a wonderful tone! She advised that it would be a little slow because the order would be made totally fresh at order time. Which is nice to hear at a fast food joint. The food was fresh and hot and tasted excellent. Plus, the wait was not long at all. You can't ask for much more for fast food! The lady working orders Monday Mar 9 at 8pm ish deserves all the best! read more

In line today 05/03/26 at 3:40 pm to purchase milk shakes. We were not acknowledged as we stopped to order. We waited and we questioned if anyone could hear us. A young man obviously heard us talking and responded asking us to wait, no explanation , no "I'm sorry." We waited another minute or so and again made a comment about the counter help not acknowledging. The young man then responded with "Did I stutter?" and "I said to wait!" Totally inexcusable customer service !!! Needless to say- No more Dairy Queen for us. read more

Excellent food that was neatly put together in a timely way. Very clean dining area. Competent staff with a friendly attitude. Best Dairy Queen I've been to! read more

Very good! We were on our way from the coast and stopped for lunch. Very clean and friendly staff. The food was fresh and delicious. Best DQ experience in a long time read more

Dairy Queen Grill & Chill - Fast Food Near Me - Veneta, Oregon

Confetti dipped cone..need I say more? Yum! Such a good flavor for spring. Definitely will be getting this again. Drive thru was empty and we ordered and got our ice cream within a couple minutes. Yum read more

Dairy Queen Grill & Chill - Confetti dipped cone (small) - Fast Food Near Me - Veneta, Oregon

Wrong food and was mad about it when we asked for our original order, and took forever to get us our new food

Happy PupCup!! Excellent service! 5 paw review! Thanks Dairy Queen! Kiwi says we should get a PupCup everyday read more

Dairy Queen Grill & Chill - Kiwi's enjoying his first ever PupCup. - Fast Food Near Me - Veneta, Oregon

Went to the Veneta DQ mid week for a blizzard. It was buzzing and filled with energy. My friends and I had a lot of questions and the staff were helpful and friendly and patient. I like patronizing a business where the employees seem genuinely happy and eager to connect with customers. read more

Great pit stop on our way to the coast! This DQ is clean & well-managed! Workers are friendly and quick! Will definitely swing back by another time! Highly recommend!!! read more

Dairy Queen Grill & Chill - Dipped cone! Yummy! - Fast Food Near Me - Veneta, Oregon

The workers were handling the food without the proper gloves or hair nets, and while I was sitting in my seat I watched a worker wash his hands for less than 10 seconds! And with no soap, I will not be coming back here again. read more

Amazing service and great food! Really brings back classic American food just the way we remember it. Kudos to this team!

Me and my family were taking a road trip and we stopped by the closest Dairy Queen we could find off of the freeway. I tried out the Reese's Peanut Butter Cup blizzard and that will for sure forever be my favorite thing at Dairy Queen ever because it's so good 10/10 would for sure recommend. My husband and kids got their food. The burgers are spectacular and the french fries are super delicious that I can't even resist them cause of it taste/smell. I admire their workers so much and how hard they work. I love it. I wish to come back someday to buy more of their fabulous, delicious, tasty food. read more

Quick, friendly, helpful and the same delicious flavors you expect. We got food and ice cream, it was all fresh and appropriate temps. I love that I can get pecans on my banana split!! read more

Great service, hard working staff, hot eats, cool treats! What more can you ask for!

Prompt, friendly and accurate. Can't ask for much more in a fast food place. My blizzard was delicious and wonderfully sized for my needs. read more

Dairy Queen Grill & Chill - Peanut butter pie Snickers blizzard in mini size - Fast Food Near Me - Veneta, Oregon

This guy back there with his mask down making food, joking talking a lot for the 15 min i was waiting for my food. read more

Dairy Queen Grill & Chill - Guy not wearing a mask making food. - Fast Food Near Me - Veneta, Oregon

We sat at the kiosk for over twenty minutes today waiting for them to take our order, they totally ignored that we were there. We had to call them at their website to even get their attention. the food was great but the service was terrible. What should I expect though they are mostly teenagers that are new and seem to have no idea what they are doing. I hope that they will try to tell the teenagers to pay closer attention to their customers. read more

Just ordered a chocolate cherry and apple pie blizzard. A bit too runny for a blizzard. Perhaps someone needs to take a look at process. More like consistency of a shake. Not blizzard quality, to say the least. Also the young man taking our order was not very professional. Perhaps he was trying to be funny and make an impression with the young ladies?? If we choose to come back, we will definitely not use the drive thru. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Veneta, Oregon

These people cannot get an order right for anything. They over charge for everything, the change is wrong most of the time, and you do not get what you ordered. It is a sad place. It is nothing like some of the other reviews say. I live in Vanetta and I am done with these people. Shame on them. read more

Sometimes, on Sundays they seem understaffed. 3 staff on the window and only one for the front and no one coordinating, so the front line didn't really move until the drive through slowed down. The service should be seamless. Other that that on occasion, the service and food is good DQ! One improvement could be made to the Arctic Rush. They should mix the Arctic Rush drinks with the milkshake mixer to get the syrup all mixed in evenly. This is how it is done in many, but not all, DQs. It really makes a difference so you don't get spots of heavy syrup. read more

Not a happy Camper! Over the years I've had minor complaints about the Veneta DQ. However, recent years have left me wondering if I should continue to be a customer. My usual complaints range from not having what I ordered, the way I ordered it such as no cheese when I payed extra to add cheese togarlic bread that is actually just buttered toast with my chicken strips. General the service is decent but can take more time that it should while employees are just standing around. Tonight was a new one for me as I was turned away from ordering my food. I arrived at the DQ at 8:45 Pm and sat behind a line of vehicles until 9:02 PM. When my turn arrived to order the person came over the speaker and said "We are Closed". Now where I come from and my background in restuarant management, you simply do not turn away a paying customer. I explained that I had been sitting patiently in line for the last 15 minutes or so and expected to served. Again they said "we are closed"....The vehicle ahead of me had just ordered a considerable amount of items( I could her him) and had just pulled away from the speaker. Please tell me why they couldn't have taken my order as apparently they were still able to process the orders ahead of me? I want to offer some advice...Closing time is set within a specific parameter and it's all good and well if you can manage to close your doors at the exact time. You do not however turn away paying customers who obviously have been waiting prior to closing. Chalk it up to high school students running the show with unsatisfactory supervision on night shifts perhaps but please I still the importance of customer service...which apparently is rare these days which is a tragedy. I hope DQ's owner or management reads this review and considers what I've said and how my visit to their establishment went tonight. I went away hungry and angry... NO EXCUSE FOR BAD CUSTOMER SERVICE. Had to select a star rating in order to submit the review. I picked the lowest rating I was given but tonight you really deserved "NO STARS" DQ lost out on $40+and my future patronage!! read more

The girl working was super nice and fast with getting everything out.... but my appetite was completely ruined when she brought out my banana split and it had 1-2 inches of chocolate water at the bottom....we came around 7 tonight and I think they close at 9 so I'm guessing they were doing all their closing stuff and had just washed the chocolate pump and didn't pump the water out first.... anyways, I know I should have said something but there is no way that they didn't see that when they did it (it's the first thing I noticed) so I figured if they cared they wouldn't have served it to me in the first place. Banana splits are ruined for me for a while :( read more

I am commenting here in hopes that these reviews are seen by the manager and will lead to a lesson of how to handle printed eGift cards. I received a DQ egift card by email that I printed (as instructed to do so). I rarely visit DQ, so this gift card was the sole reason I decided to drive thru on the way to the coast. The attendant barely looked at the instructions, which is clearly labeled "ATTN CASHIER" and just returned the paper saying they "weren't set up for these". Looks extremely simple on the printout, simply directing the employee to enter the egift card # instead of sliding a card. It wasn't worth holding up other customers behind our car so we paid out of pocket and I returned the gift card to my purse for another attempt in the future at another location. read more

Dirty, rude people, eating there not the workers they were ok.wait time was way way too long for a one roller gosh darn soft serve cone. It's fast food so hey, really they get one star cause the people were rude. If there's a mom and pop ice cream place in this town go there instead. Husband said the bathrooms were filthy, and his a dude so that means they were really bad, all's I got a say if the bathrooms are that bad the kitchen vacant be much better read more

Dairy Queen Grill & Chill - Fast Food Near Me - Veneta, Oregon

We stopped for some treats but soon our detour took a dark turn when Kurt inexplicably ordered a chilli cheese dog. Gripped by suspense we all received our ice cream treats, until the tension was punctuated by a grave announcement that the dog was ready. Kurt received the dog and ate the dog and he liked the dog. read more

Dairy Queen Grill & Chill - Kurt ordered this and then ate this - Fast Food Near Me - Veneta, Oregon

Just ordered DQ's chicken strip basket. The chicken was hot but the fries were soggy and lukewarm. Still edible but really! I'm paying you guys to feed me, so give me something slightly yummy. I can say that everyone there is very helpful though. I had 3 separate people ask me if I'd been helped, after I'd already been helped. I didn't want want the bread that comes with the chicken so they gave me extra fries. All in all, I'd say this DQ is just trying to fit in with the fast food industry and not really acing it. Better stick to ice cream, guys! read more

I have been to many DQs across the country. This is one of the best I have had the pleasure of visiting. They offer a complete menu, sweet and savory. The food and service are excellent. read more

An experience at this Dairy Queen is on par with getting kicked in the balls. We arrived at the drive though and sat at the menu board for over ten minutes with no acknowledgement at all. After yelling "hello" a few times I decided to call and let them know that the speaker wasn't working and they told me we had "missed the sensor" and that they would have someone take out order. By this time there was an enormous line behind us. I ordered a strawberry milkshake and pulled forward to the window to pay. My wife handed the girl the card and said hello, to which there was no response. The girl handed the card back and my wife said thank you, to which there was no response. The bratty little girl then opens the window to hand my wife the shakes and my wife once again said thank you, to which there was no response! She didn't say anything! So rude! We then pulled away and examined our pitiful milkshakes. Mine was essentially a vanilla milkshake that had a few drops of strawberry and was half-assed mixed so upon consuming it you never knew what flavor you might get. They also just left the old mixer lid on it and gave no whip cream, which is pictured. This is the second miserable experience that we've had at this place. Tried to have grace last time, now I've had it. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Veneta, Oregon

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Stay away. Employees rude, and serving size on cones are the smallest I've ever seen. read more

Dairy Queen Grill & Chill - This is what $3.98 gets you at this Dairy Queen. - Fast Food Near Me - Veneta, Oregon

Very slow, gross food, great ice cream obviously. Staff is nice (matters who's working) and inside is usually clean.

Passing through on our way to Euegene and daughter was hungry. The nicest young man was working the counter and he had great customer service skills. Food was fresh and hot and the place was fairly clean inside. read more

I paid 2.89 for a Large Ice Cream Cone and got jipped. Very small and spindly. I wont be back to this LOCATION!

Although I do eat here a few times a year, their food is mediocre at best and way too high-priced for the small portions served. I paid about $8 for a mushroom-swiss burger combo. When I got it home, I discovered a thing in my bag that was small, flat and pathetic and there were literally, 5 small chunks of mushroom on the thing and that was it. I called and made my thoughts known to the manager. She offered me a free desert which I declined. (I don't eat ice cream) A refund of a portion of what I paid would have been more appropriate. Pound for pound, I could have bought two and a half meals at any other drive-throughs. and probably three times as much at Taco-Bell for the same price. read more