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    Baskin-Robbins

    3.5 (37 reviews)
    Closed 10:00 am - 10:00 pm

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    What we received

    This is the second birthday cake for our children we have ordered that looks awful. Our kids were so disappointed, we won't be returning.

    This is same exact $6 sundae- although with different ice cream flavors. Identical, right?
    Kristin C.

    I don't go to baskin Robbins often, because they are very expensive. My guy loves them though, so we stopped in for sundaes tonight. They were the same sundae, but different ice cream. You can clearly see in the photo that one was definitely much much smaller than the other. Sure, it's enough ice cream- usually when he makes me go I end up getting 2-3 portions off their sundaes. But that also helps me justify the $6 price tag of this sundae. The person who made my sundae was new, which I get, but the experienced employee never stepped in to give guidance and just left him on his own. She then made the second sundae to "train" him. Maybe- train him on the first one so he knows what he is doing? I thought she would try to fix the first one, or offer a discount since she seemed to know that the first one was not made to standards, but nope- full price. I was going to say something, but a group walked in behind us and they were already giving angry stares for the wait time. Dairy Queen is right up the street, and Dickie Yos isn't that far. When I need overpriced ice cream- I'll go to one of those establishments instead.

    Does this even look like a full scoop ?
    Shubha K.

    This is one of our favorite ice cream places in town. We come here just for pistachio almond ice creams. Hubby n I take two scoops each all the time. But this July 31st 2017, I felt like I should never come back to this place. This day being "Celebrate 31" , we came here to load ourselves with pistachio almond scoops. Unfortunately the person who helped us [1691 Dalton] was so not experienced. He gave us such tiny scoops, he did not make an effort to scoop the ice cream from the container. We felt it was such a waste of money. I do not understand why aren't these people trained enough to keep the customers happy ? The old couple here must have earned so much name n fame with their service, but people like Mr. Dalton screw it up in few mins. This person is so not trained to serve the customers, also we felt like he was least bothered about his job.

    Photo from one of the times when I was sick this winter. Love strawberry ice cream.
    Kristy W.

    How could you not give their ice cream a top rating? I mean come on!! Sure some times I have come in and the dining area has been a little sticky on the table tops from kids, but that seems like it's on busy days when the place is swamped! I mean really, think about it hot days equals long packed lines, and it would make it hard for them to get to the lobby. Besides, in Eugene a lot of places you bus your own tables these days anyways. When I am sick I have my guy come in and he gets me a scoop, and a cone on the side. I feel like a kid again because it reminds me of the clown cones they have there. My parents used to get them for me as a kid. I love their mud pies! Which is weird for me considering I like fruity things better than chocolate. Good thing they don't have strawberry shortcake, or I would really be in trouble!...I'm sure they have it in an ice cream flavor. So I actually might be. Because the strawberry ice cream already had me at hello!!!!

    Double scoop favorite!

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    1 year ago

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    5 months ago

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    6 months ago

    Shari was amazing! We needed a last minute birthday cake and she came through for us even with a Jurassic park theme. The kids loved it.

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    1 year ago

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    9 months ago

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    11 months ago

    Love the ice cream, service is good sometimes slow but worth it in the end! Great location next to the grocery store.

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    4 years ago

    They were short staffed and yet made my ice cream cake within 48 hrs. It came exactly as pictured on the site and everyone loved it.

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    2 years ago

    Issac is straight up legit!! He has a great, friendly and fun attitude. Recommend this fool for sure! Lol he ain't no fool but he is cool!

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    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    Issac and Sky were working Monday evening and did an outstanding job helping us find the right flavors.

    Mentioned in 2 reviews

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    Prince Puckler's Gourmet Ice Cream - Creamsicle

    Prince Puckler's Gourmet Ice Cream

    (473 reviews)

    $$

    How can one turn down homemade ice cream? Not me! I had a single scoop of banana caramel in a cup…read moreand I think I will never have a banana ice cream anywhere else but here. The ice cream here is so creamy and full of natural flavor. In my ice cream, you can taste the fresh vanilla, bananas and the super gooey caramel sauce. Yum!

    There are certain places that don't just serve food they serve time itself. Prince Puckler's Ice…read moreCream is one of those places. I'll never forget my grand adventures here as a teenager. We're talking early 80s... a whole different world. You had folks still hanging on to the 70s like it owed them money bell-bottoms, wild personalities, and people that were just downright funny without even trying. I swear, half the entertainment wasn't even the ice cream, it was just sitting there watching humanity stroll by in all its glory. But let's not get it twisted the ice cream absolutely hits the spot. This is that soul food for the student grind. When studying runs too long, when the day's been rough, when the Oregon heat sneaks up on you, or when you just need a little reset... this is the place. Scoop after scoop, flavor after flavor, it never lets you down. And being right there by the University of Oregon? Come on. There's just something about grabbing a cone on campus that feels right. Timeless. Like it belongs there. Customer service has always been solid, the vibe is iconic, and the whole place carries this charm that refuses to fade. Some things change over the years... this place just keeps being exactly what it should be. Five stars. Always has been. Go Ducks !!

    Salt & Straw - Salted, malted chocolate chip cookie dough

    Salt & Straw

    (107 reviews)

    Was recommended this place and finally came on a rainy afternoon! Despite the cold and rain, there…read morewas still a line for icecream inside. The interior is well-decorated, bright, and clean. When you walk in, there's a spot at the side of the store where you can buy some cute merch. The guy at the counter was very patient with us while we sampled a couple of their unique flavors. The menu can be a little overwhelming on your first visit since there are so many unusual flavor combos to try. We ended up deciding on a split scoop of lavender and honey with bleu cheese and pear (surprisingly so good!!), and a split scoop of strawberry balsamic black pepper with snickerdoodle. The honey lavender is smooth and didn't taste perfume-y at all. The bleu cheese and pear has a great pear flavor mixed with some small chunks bleu cheese - doesn't sound like it'd work well, but we loved it. The snickerdoodle flavor is strong and has soft chunks of snickerdoodle cookie in it, so the lavender and honey balanced it perfectly. The guy did get part of our order wrong, we had originally asked for a split scoop of snickerdoodle/strawberry balsamic and got snickerdoodle/honey lavender. But, it wasn't a big deal since honey lavender was a flavor we liked anyways. We ended up just buying a pint of the strawberry balsamic to go and finished it within a few days. Really yummy! A good place to satisfy your sweet-tooth cravings and more unique than your typical ice cream shop.

    It was a pleasant surprise to see a salt & straw in Eugene! The server was nice. We were the only…read moreones there since it was a random Tuesday night. Got to try the new flavors without feeling rushed or holding up the line. It was good but I tend to always go with the OG flavors

    Baskin-Robbins - icecream - Updated May 2026

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