If I'm ever passing through Tyler again, I am 100% coming back to Mucho burrito. I wish I could…read morestay here and just gorge myself on their food! It was by far the best and most flavorful beef and chicken in my burrito and taco that I've ever had in my life! And even their Charro beans are seasoned so well I am ordering another side of them to go! You MUST come here!

I ordered a regular size beef burrito meal to go. The menu lists all ingredients in the burritos I…read moreasked for no onions but was fine with all other ingredients. Much to my dismay after one big bite there was cilantro in my burrito. That was NOT listed as an ingredient. I am highly allergic and was sick for 2 days after eating it. I tried to call and complain but it kept telling me the caller was busy and couldn't answer. I sent them a Facebook message and got no response either. So I did try to reach out multiple times. I won't return.

If your ordering online don't pay extra for anything! They won't give it to you and if you ask…read moreabout it they will try to charge you even more. Also their sizing in ice cream cups don't match the other McDonalds. I got a hot fudge Sunday and got this tiny tiny cup with ice cream that tasted and looked like water and a "drizzle" of hot fudge. Also managers are very unprofessional don't even waste your time. Drive that extra 15 minutes.

this is the FIFTH time i've done online orders, paid for extra sauces, and received not even HALF…read moreof them. i ordered 4 honey mustard, 5 ketchup, two sweet and sour's.

Racist lady. I stopped by around 12:45 on Easter Sunday 2024. For context, I was with friend #1…read more(white), my other friend #2 (Chinese) her three small children, and myself (white). Two women were working. But this was an older black lady who I had an issue with. She was SO rude to friend #2 and her daughter. The worker refused to listen to this friend and said she "couldn't understand her" despite no language barrier. She rolled her eyes at my friends daughter as well, when she tried speaking up for her mom. Rolled her eyes every time either one of them spoke. She yelled "I'm not there yet" when my friend said she wanted her sandwich warm. But when my other white friend and I ordered, she was polite to us. I was completely appalled. Oh also, she got my order wrong. As we ate our food, I watched this lady berate her poor coworker and other customers. I hope the managers are able to figure out who this was and treat the situation accordingly.

11am today I went inside to order soup a lady working said her boss don't order soup so I looked at…read morethe menu to see if there was anything else I'd like to order and didn't see anything. On my way out the door she continued to say I don't need anything. On the 3rd time I opened the door back up and said are you talking to me she said well you could have said no thank you I don't need anything. I told her you said you don't have soup and she stated you could have said you no thank you I don't need anything else. I stated I hope you have a blessed day because I could tell she was upset about something else. She advised me, oh I will, and it is too late for that. Hwy 271 @ Interstate 20

12/11/2025 @ 10:10pm I entered through the trucking side, as I needed to purchase fuel & DEF for my…read morepersonal vehicle. I stood by the register as all the employees I saw ignored me not a hello, welcome or anything I stood at the register for 20 minutes. I would've rated 1 star however Jordan was a very good & kind employee who helped me out as soon as He has seen me. He was helping customers, taking care of the lot & doing his job very well. My biggest complaint is with the lady with brown hair who wasted time with the employee off the clock & took a smoke break in the time jordan was doing her job. She also failed to greet or address anyone entering on the truck side while she was behind the counter. I will be skipping this pilot next time I see it.

08APR24 ~ With me it normally comes down to people. Please fix your equipment & hire better…read morepeople. I had just driven through several hours of torrential downpours & high winds, so I did not need the bad attitude of the cashier. I usually pay at the pump, so I do not have to go inside to pay for the gas, & I get a receipt at the pump. This was especially important on this occasion as it was pouring cats & dogs. The printer was not working... Bummer! I was drenched when I got inside. I went to the cashier to get a copy of my receipt. I told her that it would be nice if the printers worked. She completely ignored me. I told her why it was important to have the printers working so I would not be drenched as I was then. She just rolled her eyes tilted her head and looked at me like I was from Mars. I told her what pump it was, and she asked, "How much was it?" I told her that I did not know how much it was. She said that she needed to know how much it was. I told her I was not going out to the pump in the rain to find out. So she scoffed at me and did nothing. I told her that I pumped 5.01 gallons (I do keep up with my gas millage). She said gallons did not matter. I told her again it was pump #5. She was livid at this point. She printed out a receipt, which thankfully was the correct receipt, and slammed it down on the counter. I left, getting even more drenched going back out to my vehicle. In all fairness, as I decompress, as I was leaving the store a male employee, articulate & helpful, offered me a large trash bag to use as a raincoat but I declined. The pump area was spacious, clean, and well organized. The store interior had organized & with stocked shelves with just about everything you might need on a road trip. However, on that night, all I needed was a pump with a printer that worked & a cashier not to throw a bad attitude my way. This review was two stars instead of one star because of the guy that kindly offered me the pseudo raincoat.