Ice cream products are great. Their Coke is the worst I've tasted outside of a convenience store's fountain. Best to park up above (in the DQ reserved spots at the back of Goodwill) and walk down because the queue of cars is liable to block you in otherwise. read more

Such nice staff and the ice cream was delicious. Had an overall great experience and will be back!

This location has treats only (Blizzards, shakes, sundaes, etc.). There are no food options like the hot dog and other hot meals items served in some other locations. The drive‑thru can get backed up but the speedy service and friendly staff help smooth things over. This was a great place to get a treat with the family on a rather toasty Father's Day. read more

Always super nice service! LOVE soft serve! Strawberry sundaes! We go all year round! Never disappointed!

All was Wonderful!. Good service good tasty desserts and beverages absolutely delightful. read more

DQ Flagstaff is open during these crazy Covid-19 pandemic times, so after a family hike, we recently did the DQ drive-thru for some sweet treats... I was pleased to see staff wearing masks although I'm not sure what other precautions are being taken. Our order consisted of a root beer float for my husband, a slushie for my son, a blizzard for my daughter, and a simple vanilla cone for me. Needless to say, everyone enjoyed! If you're seeking some sweetness during these uncertain times and you're in the Flagstaff area, you can't go wrong with DQ! read more

Dairy Queen Store - DQ staff wearing masks! - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

I just paid almost $6 for a mini Blizzard. That will be the last time. Good luck feeding a family of four at this place. Also, the survey offer on the bottom of the receipt does not work. read more

Dairy Queen Store - The coupon on the bottom of the receipt also does not work - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

Me and My friends simply wanted to get dairy queen and we had been to this location before so we knew we couldn't split the check, so we did what we always did-- looped back around and had my friend order and pay with their card. However, when we looped around we were given a snarky 'did you have a question?' and after saying we wanted to make another order we were told that they could only do one order per car. My friend had to go in and get his order. I honestly don't understand why we were refused service considering at that point we were technically 'new customers' and it wasn't going to be paid with the same card. Which doesn't make sense because we had done this exact thing before with no issue. I'm never going to this location again. 1-Star. read more

Excellent recent experience here! The young lady taking my payment was so kind! She was nice and seemed overall happy to be there and it was a good atmosphere! We went through the drive through ordered our dessert and was ready really quick. They offered to put a lid on the parfait and the banana split which was nice to prevent spills. I will be back! Nice Sunday afternoon great! read more

Dairy Queen Store - Oreo blizzard - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

(Ate here late on the 22nd) Very friendly staff, but wasn't impressed with my large Reese's Peanut Butter Cup Blizzard. It was just weird tasting Ice Cream with some Milk Chocolate Reese's, and no Peanut Butter Cups. I had stopped here because I was really craving Ice Cream after getting a Doordash to Cold Stone earlier the same night. I tried to go there first, but didn't have any luck finding parking. As someone who rarely ever goes to Dairy Queen (like less then 5 times in over 41 years), I think I will just keep delivering it, and stay away as a customer. What saddens me is this the first time I have eaten Ice Cream since late February, early April. And Reese's Peanut Butter Cup has been my favorite Ice Cream for many years. Note: After this visit, I will never understand why it is so popular. Never Again! read more

One of our favorite sweet stops, the only thing that I wish they had is the food still! They make a heck of a burger. However, I'll never pass up a good dipped cone for the kids or a cookie dough blizzard or peanut buster parfait. The drive thru is usually our preference and other than being on a busy street making parking lot exits tricky, they've got it dialed in. Quick and friendly service and tasty treats, done and done. read more

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Well... at any Dairy Queen... you can't go wrong with any other ice cream,,, right??? The blizzards ate yummy!! The hot fudge sundae was perfect!!! read more

The blizzards always taste great when I come here, however the customer service is poor. The guy taking orders on drive thru does not know how to talk to people. He was rude and kept saying "What else" after giving our orders- we only ordered 2 blizzards. I've worked in food service many years and that's definitely not how you talk to guests. If you hate your job then leave. The worker at the window was very nice, I don't think it was him taking orders but everyone was wearing a headset so it was hard to tell. Other than the poor customer service when ordering, this location makes great treats. read more

Way overpriced and the service was less than average. They have jacked the prices compared to other Dairy Queens. There are better options for ice cream than this place. read more

Went to this dairy Queen yesterday two mini blizzards. They were horrible. They were way too soft as normal and the person at the checkout window was too busy to turn them upside down to make sure they didn't fall out. Very disappointing because used to be really good service at this dairy Queen. So in my opinion they get a big fat "F" read more

Dairy Queen is the best! I love their M&M blizzards! And I think Dairy Queen should be famous!

Love this tiny Dairy Queen location, young staff is super friendly which is so refreshing. Can't say the same about Scottsdale location on Shea Blvd ( staff there is the opposite of friendly and that is exactly why we will never return there) But back to this Flagstaff sweet spot. Let's try something new... how about the MOLTEN LAVA CAKE? Wow, what a great recommendation from the lovely staff, absolutely delicious. Warm cake with Vanilla ice cream and hot fudge... I added strawberry topping to make it my own. There's a seating outside and even an umbrella to hide from the hot sun. This location is just steps away from Barnes & Noble bookstore which is super convenient if you are in the area. read more

Dairy Queen Store - Quick stop at this location. - Ice Cream & Frozen Yogurt Near Me - Flagstaff, Arizona

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Great customer service at this location! I was greeted, asked about my different options (size, nuts and whipped cream), and then told to have a good day! Will be returning. read more

Came to Dairy Queen a few days ago all the way from Tuba City for a treat. Unfortunately, we were left with a bad experience. An older gentleman mocked me by using gibberish Navajo language because he assumed I am Navajo. I am of Hopi descent and was left very offended. Wont be returning, it's not fun to experience a business that hasn't learned cultural sensitivity. read more

We stopped by after our daughter's soccer game. It was a busy Saturday afternoon. The service was fantastic! They had quite a few employees working. We ordered 4 Blizzards and received them in less than 2 minutes, AND they were chock full of goodies - not just mainly ice cream with a few treats. They were nicely blended too. We'll be back! read more

You know what you're getting. The blizzards are pretty dope. Though the air here may be thin, these blizzards are thicccc. read more

Almost $8 for half a pint of "ice cream". If you are in a hurry and like their offering - fine. However, much better quality and much, much better price to just stop in to a grocery store (such as Safeway or Sprouts, just a block away) for better quality, healthier ice cream at a much better price. read more

Fast service and our Blizzards were delicious! My bf had an Oreo, I had S'mores. Both were super good and had plenty of the Oreos and s'mores ingredients mixed throughout for every bite. Plus they're open fairly late for a late night treat. read more

I apologized to drive in service attendant of not presenting the coupon with my order. I had paid an additional 5 dollars including a $0.25 for their paper bag. She told me to go inside the store so it can be handled. While inside, I was told I couldn't get a refund because there was no manager on site although there was a supervisor. Why even bother to bring me in when they cannot handle customer requests? Very disappointing. I paid $12.24 instead of availing of their deal of $7.99 which I personally believe is an appreciation for all its customers. This happened on Nov 22, 2022 at 3:21 PM at location 2071 152 St Surrey, BC V4A4N7 read more

I ordered a large cookie jar blizzard, which should be filled with cookie pieces, as I have had it many times before. However, There were almost no cookies to the point where I thought that he got my order wrong. Then my mother got her turtle pecan, which I couldn't see the pecans in hers either. Hopefully not going here again. Also, cookie jar is supposed to have cookie dough, but there was only Oreo. Edit: There were a few cookies at the bottom, so I raised my review to a 3 star, but I still expect more cookie pieces in my blizzard. read more

My boyfriend and i went to get blizzards the other night. Service was good and quick, blizzards tasted good at the moment. The only thing that causes me to give this place a 2 star review is the fact that my boyfriend and i have now been sick for days after eating the blizzards. Don't know what was wrong with them, but we will not be returning unless we want to almost shit ourselves for 3 days straight. read more

Where are your gloves and masks? Employees close together with no masks or gloves preparing food for countless customers. This is irresponsible business practice. We won't be back. I haven't used Yelp in ages... but I downloaded the app to say this. I'm disappointed because I wish that I could return, but I won't support it. read more

Thanks to the great marketing team my roommates and I decided to make our way to DQ for a late night treat. Around 8:45pm. We all wanted to try the new Apple Pie Blizzard. This place is ICE CREAM ONLY! No fries or burgers. But I get that. We're in the drive thru which has no voice box so we have to order at the window. We go to order our apple pie blizzards and the young man in the window says "we're all out actually." Are you kidding me?! So we settle for a different ice cream that didn't really satisfy our desires. I ask when they'll get their stock replenished he replied with "whenever my manager decides to order more." Cool story bro! Will I ever get my fix?! Who knows! read more

Eh. I don't know how much you can expect from DQ, but I was really under-impressed with this location. The service was really, really slow and the kids working there seemed to be of less than average intelligence. Also, everyone had on a dirty shirt. Our desserts came out tasting really good, but the employees knock this place to a 3. That and they charged me 85 CENTS to use my debit card! That makes me so mad. read more

It's just a ice cream stand. Needs to be rebuilt to be a full service DQ. I want my flamethrower burger

My experience here was terrible. Online it said they closed at 11:30pm and when she go there they were closed by 11:00pm. When me and my family went up to the window the guy proceeded to flip my 5 year old off after us try to ask if they were closed. I feel very disrespected that's was completely unprofessional and ridiculous. I am never going back again, and that wasn't the first time the guy was rude when trying to order. He should not have a job there if this is how he is going to disrespect costumers. read more

Just like a dairy queen should be! They had great blizzards with plenty of candies and presented them in the authentic DQ upside-down way. They also had the candy shop blizzard that not all stores have. We were very pleased with the service and the speed. The place is a little small if you were hoping to eat there, but there is some outdoor seating. read more

Staff was friendly and our order came quick. Not a lot of room inside for dining. A great dinner thru place. Just like aDQ should be. read more

Like any other dq but I will say the kids working there were very friendly. Would definitely come back.

Great place with friendly staff and amazing service, the wait was short and the food was fantastic!

It's DQ so you know what you're getting! Great ice cream and blizzards. Boring review,,,

Great customer service personalities! The Blizzard Blast (RR Brownie) and Smores Blast we had Saturday night were made perfect and served upside down! Only bummer is the RR Blast taste like PB CUP but corporate is to blame on the choose of making it with peanuts. read more

Always a highlight when I'm in Flagstaff. Everyone is so kind and happy to serve. The facility is so clean and the ice cream always tastes great. Love my DQ! read more

This is rare. I don't typically give businesses that miss the mark a bad review. My experience today compels me to share. My mom and I stopped in here after a stop to fill the tank with gas just up the road. We are headed home on the third day of our road trip. It's hot. We find the local Dairy Queen and order two sundaes. One strawberry and one caramel both with pecans and whipped cream. The young lady took our order at the window and also our payment. She stepped away from the window and an older man returned with both our sundaes uncovered and spilling off the sides of the cups. The offer of a lid prior to filling the cups would have been ideal. The treats were very messy and I could see that he even had to wipe the spilling soft serve and whipped cream from his own hands before we pulled away. I've never had that happen at a DQ. I've been to several across the nation and even when we decline lids for our treats, the treats are neatly presented In the cups. This was a fail for the simple fact that i came to the Drive Thru for convenience, yet my passenger and I struggled to keep our clothes clean (to no avail) as we drove away from the joint. I can't recommend this place because as an out-of-towner, this spot didn't represent the city well IMO. read more

Usually good but made my order wrong this time. I asked for the brownie batter blizzard which has never been a problem but I got something completely different with chocolate chips and barely and brownies in it. Not worth the 7 bucks that could've been a meal when it's not made right. read more