When this DQ first opened, the food was good. However, the owners did not honor the app rewards. We did not go back for a while until today. The tacos were sitting in a puddle of grease! Gross! They were edible after trying to wipe the grease off. I knew the owner would not do anything to correct the order, so I didn't try. She is always surly and seems to not enjoy dealing with the public. Why is she in this business? Why does DQ corporate allow people like this to continue to have a business? read more

I did get fresh hot food!! I was born and raised in Texas!! We love our country gravy& brown gravy!! I would ask for larger cups for the customers that want the cream and brown gravy!! Please cook the chicken in a separate grease!! I can taste beef and other things that are deep fried. What a waste of money. I'm a Texan and know the difference. The fries are soggy..!! I will travel mile's away to the original!! Please let the legacy carry-on!! read more

Dairy Queen - Please read more!! It's a great thing !! Whataburger is good, but the gravy and fries would make it better!! - Fast Food Near Me - Houston, Texas

First of all the young girl on the intercom I don't mean to be mean but she had a little problem with understanding what I was saying, not because of slow, but because she was not even paying attention she was talking to someone while trying to hear my order, which was really annoying When she handed me the tacos, the bag felt really really light, I should have looked but was in a hurry to get home, I bought them for son because he loves tacos when he opened the box he started to laughed and ask if this was a joke? When he showed me the tacos I became extremely pist and skammed, like buying a burger and getting no meat patty There was so very very little meat in the tacos, the ingredients in all three could not have made one taco and the lettuce,WOW, not only so very wilted but I could have counted how many shreds of lettuce there was in each taco can't see how they can stay in business with the quantity or quality not to mention the service. Had I known that there was so very little ingredients while I was there I would have demanded my money back, I'm not kidding about the quantity,all the ingredients came up to about a quarter of the shell, if that much, terrible, might as well have given me empty taco shells. Will NEVER EVER go back to that cheap place,NEVER!!!!! YOU SUCK DAIRY QUEEN!!!! Your star rating should have a ZERO read more

Your whole business is ice cream but you don't have chocolate ice cream along w 3 of their blizzards they have listed on the marque. Now I understand WHY they have a 2.2. Is this normal for a DQ NOT TO HAVE CHOCOLATE ICE CREAM? read more

Not to be confused with Dairy King, which is a different gender. Not to be confused with Netflix And Chill, which is something totally different. And sexier. Definitely a great location right on the corner of Bellaire and 59, but the problems are that the products and also the hours aren't always consistent. It's brand new, and yet I found some glass in their parking lot a few times from people using it for street racing and what not, funny stuff. It's still good to have a Dairy Queen here though. read more

Dairy Queen - Get out of my Grill and Chill - Fast Food Near Me - Houston, Texas

Please remove the lady at the front worst service I've ever had at Dairy Queen . Super sloooooowwwwww and and angry! My good sleep wasn't fresh but I waited a long time so how wasn't it fresh. What made me super angry is they somehow got the lady behind me food before mine and she had a big bag all I asked for was fries and a blizzard! read more

They forgot the actual patty on my burger. Tried to call & the number is disconnected. read more

Dairy Queen - A hamburger without the meat. A disconnected phone. Me out $10. - Fast Food Near Me - Houston, Texas

So happy they opened a dairy queen kind of close to us. The rearurant is new and clean and hoping it stays this way! We all went for a blizzard and the ice cream tasted fresh and they have so many topping you can choose from. It reminded me how good dairy queen can be when it's done right! Previously owned dairy queens I have tried in Houston have been gross and dirty. Hoping this eatablient stays great! They even turned our blizzards upside down which thrilled my son! read more

Dairy Queen - Snickers Blizzard Treat - Fast Food Near Me - Houston, Texas

My first trip to Dairy Queen because I was curious what the blizzard was all about. My bf got a regular vanilla swirl with a cone, while I got a royal cheesecake blizzard. Also note, this was a size small. And I couldn't even finish it! The portion size is insane! But I love it. This is probably one of my favorite deserts that is so underrated!!! I've been telling everyone all about this. Highly recommend it. The cheesecake had bits and pieces of chewy crust and complimented the creamy ice cream and strawberry syrup SO well. I'm addicted read more

Dairy Queen - Royal cheesecake blizzard HIGHLY RECOMMEND - Fast Food Near Me - Houston, Texas

Oscar the grouch would give better customer service than whomever is at the mic. Everyone else inside seemed nice. read more

Horrible food, horrible service, just all around HORRIBLE! Oreo Cookies Blizzard Treat read more

Warning, do not eat here! The employees are giving DQ a bad wrap. They looked stoned. The blizzards were disgusting looking, the burgers loaded with mustard and salt, asked for a diet Dr Pepper and got a Pepsi that tasted like sprite. They lied about "not taking gift cards today." Rushed our order with no customers waiting behind us. read more

Horrible horrible horrible experience. This woman Yelled at me for having a large order. Seriously yelled at me "is that all your want". I don't even know what to say I'm literally shocked. What a nightmare: do not go here. Ever get. She is named Diamond read more

Love Dairy Queen's soft serve treats. Have been going to Dairy Queen since I was very young and took my children, my grandchildren and now my great grandchildren! read more

Manuel was so rude he should be fired. Ruined my whole experience. The ice cream was good though.

Skip this location. It's a joke. Nonexistent service. They don't care and it's annoying. Nothing like getting a Blizzard that half melted.

Skip this location. Save yourself aggravation. Love Dairy Queen, but avoid this location at all costs. This was not my first visit to the store -- visit number 3 -- but it ranks as my worst DQ interaction ever. Today is National Ice Cream Day and DQ is promoting $1 Off Dipped Cones. The cashier had no idea what I was talking about when I asked for the promotion. I showed him the DQ app, and he said he would have to get the manager. When the manager showed up he credited $1 -- there were three cones in our order -- and then tells us that the promotion is only for small dipped cones. (Where was this written? Sounds like he made this up!) We changed our orders to small (not what we wanted), and the manager departs to the back. The young cashier returns to charge my order, and I pay using ApplePay. Somehow the kid is distracted (perhaps he saw a squirrel), and supposedly the transaction is not processed. He asked me to pay again.... which already seems weird, and when I tried the second time the transaction was declined. Gee, no kidding. Two transactions for the same price, at roughly the same time, from the same place? Now at this point I ask for the manager again, and he refuses to return from the back. I asked for the name of the Franchise Owner so that I could report the incident, and the cashier has no idea what I am talking about (again) and the "manager" would not respond. We left without our ice cream, and a real bad taste in my mouth. Today should have been a pleasant afternoon with a delicious DQ dipped cone, and instead I received grief, aggravation, and left empty handed. The Franchise Owner needs to get involved and ensure their people have some idea of what they are doing. For now, however, stay away from this location. Tell your friends. read more

Loved your chicken and dumplings! I wish they had them all year so I could drive through for dinner!

Came in for $1 dipped cones! They were delicious- including the crispy cone. Coty, the manager, couldn't have been nicer!

Very rude. Had us waiting in drive thru for 10 minutes only to dismiss us by telling us they were out of what we were ordering. They really behave like they do not care. Seems like they do not want to serve you. Will never ever go to this location although it's the closest to us. read more

I had been wanting to visit this location since its close by my home. The reviews had kept me away!! The service was not bad but I paid for bacon & a dipped cone and I didn't receive either. I even checked my bag but I guess you gotta pull everything out. I didn't say anything about the cone cause I felt like I was bothering the gentleman. I guess I will wait to eat DQ on my roadtrips around Texas cause they are a lot better. read more

We've been to this location a couple of times. The service has been friendly and great. The blizzards are awesome and the onion rings are great. The burgers are good- normal Dairy Queen burgers. I've eaten inside and done drive thru - both were good service and my order has always been correct. A great place when you are craving Dairy Queen ! read more

I came here, I believe Wednesday night. They were already closed. They had just closed. So when I pulled up they still helped me. The gentleman name is Donte and I'd love to recognize his excellent service. I'm door dasher and I get a lot of bad attitudes even on normal business hours. I was impressed with all the staff that night. Thank you. read more

Employees are respectful and attentive 10/10 and the service is fast and quick. Awesome food and great customer service

I've gone here a few times. The service is usually super fast in the drive thru. Only giving 4 stars because the last time I went they were out of ingredients for the blizzard of the month, which was super disappointing. read more

Their menu board offers Orange Julius yet they have never carried the item and have no plans to. Every time I dial their phone #, it says the magic jack cannot pick up. When I tell them NO mustard , they still put it on. Very disorganized crew. read more

Have pulled up a couple times and the store was closed early. Seems like several people were confused. Good food just needs better employees. read more

Avoid this place unless you are a very patient person. The food is good and the restaurant is very clean. The service is bad. We had to remind the cashier that we needed our drink cups. Then we had to remind them of our order because we only got part of it. The restaurant only had a few people in it, but it took 15 minutes to order and 20 minutes for them to make our banana split and give us some Dilly bars. read more

Yesterday I broke down again and I went to my nearby Dairy Queen. Ok, ok so I bended my rules on never coming back but I did. I ordered my combo meal plus a cookie Oreo blizzard "at least I thought I ordered a cookie Oreo blizzard." Instead I was given a cookie dough blizzard. I admitted to the window cashier that I ordered a chocolate chip then stopped and blurted out Oreo cookie blizzard. I then excepted what I thought I made a mistake in ordering. I told them it was my mistake I would take it and try it. I tasted it and I didn't like it. I guess the team was watching me taste it and then voiced out that they could change it for me. I was surprised that they were actually being nice to me. I then nodded my head yes please. They took my cookie dough blizzard and exchanged it for what I wanted. Now that's what I call customer service. I'm now thinking of going back if they keep this customer service in pleasing the customers. I thought to myself they are finally learning. It just felt right. read more

If I could give no stars I would horrible customer service and horrible food they take forget to make your order.

Been here a couple of times and they never seem to have a banana split blizzard .... its Dairy Queen .... how is that possible. This one is probably the worst one there is. read more

So many of the reviews I agree with. The employees don't give a crap about customers! They don't thank you and they're rude! They act like you're bothering them! Too bad because I love the ice cream but rather go to any location but this one! Whoever the owner is needs to do an over haul! read more

Apparently this location closes at 10:30PM .. got to their drive-through at 10:17PM and they didn't take our order .. we just wanted 2 banana splits .. they could at least have said "I am sorry we are closed" or something! Such Poor management read more

Internet time shows 10am. No one came to take the order - I pulled forward . Window shows 10:30 I wait til then - no one still took the order - fix your time settings ! Also DQ website number for store is to a Magic Jack number ! Seriously - y'all suck ! read more

Let me start by saying that I am only leaving 5 stars because of one employee (ELIJAH) that turned our experience from negative to positive. We showed up to this location about 15 minutes before the dining room closed, but the drive-thru is still open for another hour and we planned on eating outside on the picnic tables anyway. Still, as soon as we walked in, we got death stares from the woman at the register and we could hear people in the back saying "how did they get in?". This location is notorious for closing their doors and the drive-thru earlier than their posted hours of operation. She asked Elijah to come take our order and told him to remind us that they were closing the dining room in 15 mins. She wasn't flat out rude, but her tone and looks were anything but inviting. Elijah on the other hand was as sweet and polite as could be. He took our order quickly, made sure we had everything we needed before we headed outside, and still managed to joke around and make friendly conversation with us so that we didn't feel uncomfortable with the fact that everyone else in the restaurant very obviously wanted us out. We then filled our beverages and waited outside. The dining room doors were locked behind us. While we waited, a man on a wheelchair went up to the door trying to get in. We told him that the dining room was closed but that the restaurant was still open. He waited for a bit and then started to leave. When Elijah dropped off our food, another group outside let him know about the man on the wheel chair who's order he wanted to take and bring out to him but he was not allowed to do so (I'm assuming by the employees inside). As we ate outside, we realized we needed some extras like hot sauce, gravy, and drink refills. Since the drive-thru was still open, employees were in and out running orders to vehicles and would leave the side door open. So I figured I'd run in and ask rather than get in my car and go through the drive-thru. Again, I was met with eye rolls and attitude from the employees except for Elijah who could see that I felt uncomfortable and told me not to worry. He got me what I needed and walked me back outside. He apologized that he had to lock the door behind me, but I told him I completely understood. We also ordered treats, but Elijah planned it so that we could wait until we were done with our food and then pick them up through the drive thru using our receipt. When we drove up to pick up our treats, Elijah had left for the night and we explained to the employees that we were just wanting to get the treats we had already paid for. While we couldn't hear what they were saying behind the closed window, we could tell that they were frustrated and ready to be rid of us. They all made us feel extremely uncomfortable and ashamed for asking them to simply help us and quite frankly do their job. Then we show up again today for some ice cream and noticed that he was at the window. When we pulled up, he greeted us with a big smile and said "Hey it's you guys!" I don't know how long Elijah has been working here, but he showed more professionalism and kindness than any of the other employees (including the manager) we encountered. He deserves to be promoted! read more

Similar to the previous comments their time management sucks!!! Online it says they close at 10:30 and on their door it says 9 pm! We went into the restaurant at 8:54 to get a blizzard and they said their computers/cashiers were closed. Then they giggled and said "I thought you locked the doors!" And I guess the manager came up and said "why didn't you take her order" and the guy said "all the cashiers are closed". They barely opened this location 3-5 months ago and it's gone to the ground. Terrible franchise. read more

I have never had good experiences in this place, the employees work as if they were forced to be there, it took 35 minutes to be able to take my order. One of the employees with the phone the only cook a black boy omg he was like in the parke Papi move your feet or leave the place to someone who wants to work. I never go back to this place again read more

DairyQueen worst! They have 4 employees but close the lobby because they say they short on people, then you go to drive thru and they have nasty attitude. Place just got built 2 months ago, with that attitude it won't last. read more

How is it in day time ice cream is working and every time at night it's not working on the same exact day went to go get ice cream in morning night people are lazy need to be fire ASAP same every night went 3 times in row read more

I bought a Cake and the icing tasted like egg!!!! It was nasty. The inside was good but the icing just ruined it for me.