Note: I'm a fan of Whataburger and the chain so my 5 star is biased. This location is near Houston Christian University so it can get busy at strange times so be aware of that fact. The food was tasty, fries were hot and the soda mix was in point (carbonization you know that fizziness, syrup was right and ice were oval shaped tubes). This location is clean inside and out. The bathroom was clean too. Parking lot is large however, I bet after a football game it could get crazy in there. read more

Their service is terrible, the food is usually cold (especially the fries) and they serve fries that are old. I can imagine the ambiance being stale. I received everything I asked not to be on my burger. Then, when I asked for condiments the lady was rude and acted as if she buys them personally. I an extremely disappointed when I patron this place, but it's the closest to my job. read more

Whataburger - My burger I was forced to eat because I am hungry. - Fast Food Near Me - Houston, Texas

Hair in burger check you're food! Been going here for you're this place just keeps getting worst i remember when they first built it. Sadly I will never eat here again disappointed unsanitary read more

Whataburger - Hair in burger unsanitary - Fast Food Near Me - Houston, Texas

I was craving for burger the other day. I normally don't eat beef. But after the gym I didn't just crave for a burger, I crave for Whataburger. I ordered the original with everything on it. This loaded burger was so delicious, maybe because I was hungry or haven't had beef for a long while. Service was pretty good with minimal glitches, considering the busy lunchtime. There were more employees than customers inside of the restaurant. Employees seemed to know most of customers walked in. This was my second time eating there. My previous visit was when they first opened. So, I don't expect them to know me. The interior is uniformly orange like every other Whataburger restaurant. You know, I like orange. I paid special attention to the cleanliness. They're much better than most fast-food restaurants in this area. Kudos to the management. read more

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Please do not refry the old, cold onion rings! Yes, it's obvious when you can see two layers of blisters on the onion ring. See picture for details. read more

Whataburger - Please do not re-fry the old, cold onion rings. It's obvious, you get 2 layers of blisters on the batter. - Fast Food Near Me - Houston, Texas

ordered the #1 whataburger w/ cheese combo in drive thru. now why do I feel i was punished for asking for fresh fries? the fries themselves were hot, but tasted nothing like a whataburger fry has ever tasted like. It tastes like a frozen potato with that mealy frozen texture. also i can taste the fry oil needs changing (used to work at KFC). This time the ice tea tastes perfect. The whataburger is fine as well. I was made to pull up and wait in the drive-thru line for my order. Fries sucked big time. read more

Barbie's nose has been all stuffy lately and sometimes produces gross stuff, but it's cute because I mean look at her. So her new nickname (until her cold clears up) is "Whatabooger." Anyway. This is a damn decent Whataburger down on the Southwest Freeway, and I love it because it's open late AF and pretty good especially for this area, pretty friendly for a fast food spot, and the lobby is open later than your grandma's bedroom! Most places in Sharpstown close their bathrooms nice and early like before midnight. It was well after midnight when I swung by here on a Saturday night recently, desperate for the bathroom, and this Whataburger - which has never provided me with a bad food experience although it's never been great - has their Lobby open late and the clean bathrooms available to all, and that is way more than I expected exactly what I needed. This is the reason for my excellent rating of this lifesaver Whataburger. read more

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Ordered online for delivery at 1:53pm. The delivery time changed from 2:12pm to 2:22pm. At 2:34pm, I called Whataburger because the phone # listed for the delivery person does not accept incoming calls. At first the employee at Whataburger could not find my order. Then she found it and said the delivery person just picked it up. I finally got my order at 2:42pm. I paid $12 extra for the delivery & tip. The food was not hot-barely warm. Onion rings limp. Not happy at all. I cannot drive due to surgery on my right foot. Never. Never again!!!! read more

I come to this whataburger regularly and it is one of the more consistent ones in the area. The staff has been great, Jonathan has brought me my order a few times and is always kind and ensures my order is correct. I'll always come here if I am craving the big W. read more

Service is totally different nite and day daytime is smooth because there's a manager on site I guess but that nighttime has the line waiting extra long when there's only three people to be served. It's like they need to get better people at the night to improve the service. But the food was hot. read more

Worst Fast food / whataburger ever. Line long. Wait time was long. Cashier was rude and didn't put in order at intercom. I had to wait extra time for them to prepare my food and my fries were still cold and I didn't even have a patty on my burger. Worst fucking whataburger location hands down read more

Whataburger - Fast Food Near Me - Houston, Texas

I went through the drive thur to order breakfast. I told the drive thur person to hold on so I get my order together. When I was ready to order no one can back to take my order. I could have went to Burger King but I wanted a breakfast burger so I went inside to order. Mrs Mel took my order and she was so nice. She was cleaning the lobby. I told her about my drive Thur experience, she apologized n told me I am welcomed anytime to come in and place my order. I appreciated that so much because I was in a bad mood. read more

The service was very slow. The two females who work in the front were ignoring the guests who wanted to order bc they were too busy having their own conversation about what to eat for lunch. Service took way too long. Ugly stares from all the workers, they all work slow and sloppy. The two girls in the front desk taking orders were very unprofessional. Got our food cold and 30 minutes after. They have plenty of people working today in the back and they all just stand there doing nothing. The line was too long for them to be moving this slow. read more

Again always an issue.... I asked for a meal and only get the burger and coke. Employee even looked in the bag and saw I had no fries and still puts in ketchup also even saw the front of the bag and sees that I got a meal read more

Whataburger - Fast Food Near Me - Houston, Texas

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This location desperately needs an overhaul of staff who take their employment seriously, food Is never consistent burgers are always a hit or miss and Fries are always cold. Probably one of worst location I have ever dined at management and staff need reevaluation. You need to better. read more

Don't waste your time coming here, waited more than 30 minutes to get my food, this is terrible.

I've come thru their drive thru several times last year & this year. When ordered large fries even multiple orders, the fries are always only half filled. I'm done paying for large fries and only receiving small versions. In addition, tonight 3/13, the front drive thru person was rude & not at all friendly no matter how many times i said thank you & have a great night. The only interaction we had was just her taking my credit card & handing me my order but she just acted like she did not want to be there. This person should not be working customer service. Because of these issues, I'm no longer going to this location & have advised all my friends and Chevron coworkers to not go to this whataburger local & to be mindful of all other whataburger drive thru locals & possible walkins. read more

The person taking the orders at the drive trough is rude . Slow to respond and understand orders

This location used to be right across the street from my neighborhood and now it's moved a few blocks away. My dad was upset and joked we'd never go bc it's "too far" now but we went today (Sunday) for the first time. At the drive thru my dad asks for a mustard whataburger #1. He clarifies at the second drive thru window guy (the first one being the register lady). He wants a whataburger with all the toppings, lettuce, tomato, etc. but just mustard instead of ketchup/mayo. Clear enough? Wrong. We get home and it's literally just the bun, patty, and mustard. No pickles, lettuce, onions, or tomato. Seriously? I respect fast food workers and whataburger is hands down my favorite fast food burger place but to all those people who want higher wages...for what? You can't even get an order right, one that was said twice, nor check to see if it was right before giving it to a customer. Mind you, there's 2 cars behind of us, none in front of us, and only one car in the parking lot - y'all aren't busy at all. Then my order of chicken strips had half a gravy. Half a gravy?!? Who can dunk three strips, two toasts, and fries in half a gravy. We were so disappointed and my dad was furious. And I'm never going to hear the end of this. read more

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Wow the service and the cleanliness blow my mind. The manager here is see him working with his team and it wonderful to see! Keep up the good work Omarou kalaga !!! read more

Great staff. New style store. Order was correct and the dining room was clean and comfortable!!

In the beginning when they open up there was some issues.. but now I'm there at least once a week. Some times even 3 times a week.. love the joint. Any small issues I had were resolved to my satisfaction.. and I'm sticking with them! read more

We came to the Whataburger here and the worker Keke or however you spelled her name was being so rude. We had two separate orders and we payed for the first one when she walked off and didn't let us pay for the second order so we did what we thought and pulled to the second window only for her to come out to the car and made us pay for the second order when she came to the car she had an attitude. And made her poor coworker come out and give us the card when Keke expected us to come around read more

This Whataburger is just so slow. As I am writing I'm still waiting for my order and it's been 25 minutes in the drive thru. The person walking collecting payment even curse saying, did you order this order with two juices and some shit like that. It's horrible and the manager don't do anything about it. read more

Was really excited for the new location. Unfortunately, They bagged the wrong items. I ordered a #13 with gravy, but instead got chicken nuggets with jalapeño ranch. Really disappointed. Other locations never mess up. read more

I don't mean to be rude but this location is not a great depiction of the Whataburger standard. Both my chicken strips/toast and french fries were cold, and though I ordered a regular sweet tea I received an iced tea with added sugar packets because I tasted every single grain of sugar throughout the drink instead of the regular blend/liquid sugar mix. Highly dissatisfied with this sad attempt of a paid meal, do better next time please and thank you. read more

Horrible service always getting the order wrong don't even get me started on the guy working on night shift on the drive thru, looks like he's on something most of the time never coming again never ever ever ! Wrong order for the 3rd time in a row, no napkins, no ketchup as requested and fries taste like they were heated in the microwave. The only good thing about this place was the cashier Diego really friendly person but overall horrible experience. read more

I've lived in houston for 8 years and I finally went to whataburger! But sadly, I was disappointed. I ordered chicken strips and fries. The fries were pretty good actually. The strips were ok but they had that nasty grease after taste that is not enjoyable. I think I'll stick to Chick-fil-A as my go to fast food place. read more

Only second day opened and they gave me the wrong burger. I ordered double not single. The staff was nice. The previous location on Fondren did not have any mistakes with any of my orders. Please take more time to make sure the order is right. The order receipt is attached to the bag. read more

I waited 29 minutes to get my order. When I did, it was incomplete. Now my food is cold. I don't think I'll ever go to this particular location again. This isn't the first time I've had issues at this location. read more

Cleanest Whataburger I've ever been too. Eclectic clientele, but it was midnight so to be expected! The staff was extremely helpful and courteous and we got our food quickly. I'll be back! read more

If there was a zero star I would have definitely picked. I have given this location many chances since they are close to my house. Second the times they have messed up my order they didn't correct it when I addressed them. At this point its ridiculous the staff does not care about their customers and what they order. read more

Order for a curbside order thinking it was going to be faster to get the order. I got there 5 min before the order was going to be ready logged in to let them know I'm here at the curbside. Literally waited for 15 to 20 mins my order still did not come out. I went to go check up on my order inside the store for them to tell me that the order was not ready. I could see the manager eating on the side while there's a line of cars waiting for their drive thru orders. Last time I order here. read more

Tonight December 5 around 7:30 p.m. My boyfriend went to this location and got two number ones for a quick dinner. The customer service was OUTSTANDING. I've been going to whataburger for 20 years and never had such a great experience. Friendly, quick and accurate. Cashier listed on the recipient was Norma R. Great work! read more

Staff was friendly and efficient. The food was good quality Whataburger fast food. Although the staff was busy cleaning and the dinning area look fairly clean the ladies was another story. Toilet and sink area was filthy and not just with today's traffic. One toilet was also broken. After visiting the restroom I would have left but my daughter had already ordered food. I spoke to the manager and he went to check on the situation immediately. read more