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Dairy Queen Grill & Chill

2.1 (52 reviews)
Closed • 10:30 am - 10:00 pm
Updated 1 month ago

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DAIRY QUEEN GRILL & CHILL ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for kids

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I ordered a custom cake for Valentine's Day. When I went to pick up the cake it had someone's else's picture on it. A very nice employee named Bob, made a new cake and gave me a discount. Sadly Bob seemed to be the only competent person working there. The other workers were fighting with each other in front of me and generally acted unprofessional. One give was even wearing shorts even though it was 10 degrees outside.

Receipt detailing the order and a cup of chocolate soft-serve instead of Heath Caramel Brownie Cupfection

Kinda bummed on this one, I ordered the Heath Caramel Brownie Cupfection for me and a cherry-dipped vanilla cone for my girlfriend. When we got to the window the cashier handed my girlfriend her cone but then instead of the cupfection he passed us what was clearly just a small cup of chocolate soft-serve. I stopped him and said "wait, this is the Heath Caramel Brownie Cupfection?" He said "What?" And I repeated "Caramel Brownie Cupfection?" He picked it up, stared at it for a second, and then said "yeah." And handed it back to us. I was feeling a bit defeated and just said "okay" and we left. I've worked in the service industry and can understand how a stressful workday can get a service worker pretty scrambled, so I don't want to be too harsh about this, but at the end of the day I ended up paying extra for a regular ice cream in a flavor I don't even like. Positive points for the ice cream cone my gf got, it looked very tasty!

Syrup stains
Doreen H.

Gross I'm not even eating the food I ordered here. They continually used a very very filthy rag which I took a picture of. There's old food all over the counter & all over the floor. There is sticky unidentified stuff on the napkin display. Add to my injury they had only one straw and it was broke. This place is just disgusting! Best part of the visit the cook dropped our fish sandwich on the floor picked it up and handed it to us!! After she picked it up from the floor we realized none of them were wearing gloves or hair nets. Normally we would've made them cook it again but I don't think it would get any better. Where in the heck is the health department when you really really really need them. The staff was not friendly to each other at all. Staff that was off duty were making their own food This is our first visit to this Dairy Queen as we are staying in Bozeman for a meeting. UPDATE We threw this crap away. I can't take away the visual of this restaurant.

So small and over priced. Not to mention that it was melted upon receiving.
Kami R.

The service has sadly become slower and less accurate in the more recent months. The staff doesn't seem to enjoy their jobs and they show it every time we come in.

I asked for a cherry on my ice cream they didn't do it I asked for sprinkles on my ice cream they didn't do it the worst place to ever get ice cream ever They also made the milkshake wrinkle crinkle

Banana shake mmm

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4 months ago

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9 months ago

Helpful 8
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2 months ago

When they don't bother to mix the content of the blizzard it makes you realize how bad the plain ice cream actually tastes.

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2 months ago

Waited in the drive thru for over 30 minutes. Absolutely ridiculous and terrible business.

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1 year ago

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1 year ago

I ordered the bbq chicken strips and they tasted like they were dipped in cold sauce. It was gross. Couldn't eat. Tossed.

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8 months ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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1 year ago

Liam was very nice, and made delicious shakes and cones. we need more people like liam in fast food places.

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2 years ago

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4 years ago

So many reasons for my review, but just a mess every time I come. Service from 16-17 year olds is just not cute

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3 years ago

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8 years ago

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4 years ago

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3 years ago

If you need a cake with writing on it don't bother coming here. They are too busy to write on the cakes. If i could give one star I would.

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7 years ago

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4 years ago

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4 years ago

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8 years ago

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4 years ago

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6 years ago

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4 years ago

Terrible customer service, yelled at us. Food is also crappy. I would not go here. There is so much better options.

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4 years ago

Spent $22 on a large meal and blizzard and you couldn't even give me some fry sauce for free?

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7 years ago

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5 years ago

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5 years ago

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10 years ago

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9 years ago

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5 years ago

Line is always 10 cars long, over priced and hardly get orders correct. How do you forget bacon on a bacon cheeseburger?

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12 years ago

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14 years ago

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12 years ago

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11 years ago

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11 years ago

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11 years ago

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9 years ago

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11 years ago

Update: Dairy Queen got an F on the new antibiotic listing. They couldn't have done worse.

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Ask the Community - Dairy Queen Grill & Chill

Review Highlights - Dairy Queen Grill & Chill

“They even provide some picnic tables so you can sit with your friends or family and lick your ice cream cone and watch the traffic fly by.”

Mentioned in 3 reviews

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Our first time here, I ordered the traditional with huckleberry jam. The hash brown was cooked…read morejust as I like it - crispy. My husband ordered the Loaded hash brown and he said that was good also. We sat at the bar and our server was attentive. This place is very popular, my recommendation is to add your name on their waitlist which you can access on their website. You will be provided with up to date information on your wait time.

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Authentic, delicious Mexican food. My daughter loved the pollo asado tacos, very flavorful and very…read moregood portion size for tacos! My veggie burrito was good, but perhaps a bit too packed with lettuce, so I might have been better off just getting a bean and cheese burrito. I'm sure the meat-focused burritos are more delicious, but I was looking for something lighter when we visited, and this did the trick. Many of the patrons were Latino when we visited, which seemed like a good sign for the authenticity of the food, especially in Bozeman -- a delightful surprise for us, as we were visiting from California, and just wanted something quick and easy. It's not as fast as a place like Chipotle, but it was worth a little wait. They do have a drive-thru option for convenience as well.

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