I am going on a trip of a lifetime to Japan tomorrow. I showed up at Gem Nails without an…read moreappointment, but they got me in instantly. I wanted very special nails for this trip and they turned out beautifully. I got out there at 9:00 and left at 10:30 with the most beautiful nails. I love that I'm supporting a family with this business

I not sure how to rate them, the place is clean and the staff was nice, not sure they really…read morelistened to what I wanted, he put acrylics on when I had dips, they are way to thick and I already chipped a corner. The pedicure was nice but felt they could have taken care of the heals better.

Helen did my nails today! I've been going to her for 3 years and I love her!! my nails always look…read moreamazing and she can do any designs you want! I highly recommend her new salon Pisces Nail Salon!!

Great service! My nails turned out exactly how I wanted! I highly recommend this salon.read more

Dont Go here! After going there for over 2 years.. We trusted them and they were charging us for…read morefull sets and we were only getting fills. Not trustworthy. We went to someplace else got the same work done and it cost literally HALF... I will never return.

First time to this salon, everyone was so welcoming and nice. Tech took her time on my pedicure and…read moredid an amazing job! Even another tech came over to massage my hands and arms . Definitely will be back!

I just love this place!! Lee was very detail-oriented and he made sure I was happy with my nails…read more Lee did an amazing job. I definitely recommend! I definitely will be coming back! Thank you so much for making me feel so special! And also they have excellent prices.

AVOID AT ALL COST!!! Holy crap. Talk about a horrible experience. Scheduled appointment for 2:30,…read morewaited over 1/2 to actually get started. They took several walk ins before me. I explained several times what I wanted. They had me switch seats/techs 3x. When I said they had painted the nails orange instead of white, they said no that's not what you said. I said yes but the just ignored me. The man why actually put on and shaped my nails did a horrible job. Literally had to tell him 3x that one of my nails was crooked. He literally pulled the "no that's your finger that's crooked..." Then I was passed to another girl who did the nail art and she was like, "wow he didn't even file this side down", she had to try and fix it. The paint was all on the sides of my fingers. Seriously left crying because they didn't care that I was unsatisfied. This crap job cost me $58 and now I'm having to try and fix this at home because I can't afford another manicure. Do not go here, you're better off having your 11 year old niece play nail salon with you.

Sheila is amazing. She did a phenomenal color transformation and hairstyle . She is the only person…read morethat will be doing my hair. She also does nails

Ask for Scottia, she's fantastic and makes you feel important to be here…read more The price is reasonable in my book for the cut you get.

I had an inappropriate incident during my first appointment there last February to do laser hair…read moreremoval -- a male who was not working there, just there to fix some things opened the door while I was undressing. I pushed back and he tried to push it open again asking who I was. After this they did fix the doors and added locks that were not in place before. I was also misinformed about the terms of the treatment package I purchased last year. At no point during the purchase was I informed that the treatments would expire after one year. Had this been disclosed, it would have directly affected my decision to proceed. They were very unprofessional, neither of them seemed to know what they were talking about or doing and had to constantly go back and forth with questions before I finished my purchase. After completing my first few treatments, I contacted their office and explained that I had multiple trips planned and would be returning the following fall to continue treatment, particularly due to sun exposure concerns. During that conversation, there was still no mention of an expiration date or any urgency to use the remaining sessions. In December, I scheduled another appointment without issue and booked a follow-up. Shortly afterward, I was contacted and told I needed to move the appointment up because my treatments would expire before that date. This was extremely frustrating, as this was the first time I was made aware of any expiration. I would not have allowed such a significant balance to go unused had I known there was a strict time limit. When I arrived for the rescheduled appointment, I waited nearly 20 minutes only to be told that the machine was down and that I would be contacted to reschedule. I was not. After two weeks with no follow-up, I had to call to schedule the appointment myself. I've tried to resolve this with the owner for over a month without putting out a bad review because the girl whe did my treatments did a great job but the owner will not respond. They are very unprofessional when you call and there is no accountability with management.

Was a great experience, I received a massage from Tina and she was very experienced and her…read moretechnique really relieved a lot of stress and tightness in my joints and muscles! Something I would say I have never experienced before. I really enjoyed it!

I love this salon they do so good and they are so nice. favorite salon very professional 10/10read more

This is one of the worst pedicures I have ever had. They didn't even wipe the rest of the mask off…read moremy legs so I had to in order to pull my pants leg down afterward. Then upon inspection, it was an awful polish job that is crooked and on my skin (yet parts of my nail aren't painted) and the top coat was thick and bubbly. A complete waste of money since I have to go home and repaint them. Don't waste your money.

Had a wonderful visit! The owner herself did my pedicure today…read more The spa is very clean and organized. She started me off with a gel foot soak and that felt amazing. The water wasn't too hot either. After fifteen minutes of gel-Topia she put salt in the soak and turned it back to water! Woah...what?! So neat. The pedicure wasn't in a chair but I was able to lie back on a massage table and she worked on my feet. I was also given an eye mask so I could relax even more. This made me feel pampered and she talked to me, actually had a conversation with me. This made me feel like my business mattered to her and made me feel good too. I had been here about six years ago and she even remembered me and mentioned a few things to prove she remembered me. Honestly, she made me feel like I want to come back and I will. She is worth the $70 it cost. The pedicure is a great one! I went home feeling better. Thank you, you are amazing and I will be back.

The communication, consistency, and clarity of services at this salon need improvement. Our group…read moreof four came in for pedicures, and each of us had a completely different experience--despite paying for the same service. Some of us received sugar scrubs, hot stones, and foot soaks, while others did not. The website didn't clearly outline what was included, so we weren't sure what to expect. Only two of us were instructed to check in on the iPad, select extras, and sign a waiver--those same two received a foot soak, while the others didn't. We were later told the soak wasn't provided because we didn't arrive early. However, we arrived exactly at our scheduled appointment time--when the salon opened--and were never told to come early. Our service also ended early, so there was definitely enough time for the soak to have been included. On the positive side, the staff was friendly throughout our visit. They also comped a hot stone charge after we pointed out we hadn't asked for that add-on, which we appreciated. The eye masks and the ability to recline during the pedicure were nice touches that made parts of the experience enjoyable. Overall, with better communication and consistency, this could have been a relaxing and positive visit. Unfortunately, as it stands, we won't be returning.

Kate was great on my manicure! The girl who did my pedicure wasn't that great- gel on my skin and…read moreon my cuticles/ couldn't understand me unfortunately.

So love my nails . Great service. They were able to fit all 3 of us in as walk ins. Thank you. Will…read morebe back

I always have the best experience at this salon! They are so friendly and always listen to what I…read morewant. It is so cute inside and have the best atmosphere! I can't recommend this place enough

Immediately upon walking in you can see that the employees really care about maintaining a clean…read moreand inviting salon. It's bright, airy and clean. There are lots of windows and natural light! A clear front desk with a sign-in iPad! Three employees greeted me immediately and I felt welcomed and comfortable. There was clear direction on what to do and where to sit. I had an appointment with BONNIE. I did do a little research before hand to scope out what nail tech I wanted to book with for my Full Set. I could immediately tell that Bonnie's work was clean, not lumpy, symmetrical and precise. I had virtually no wait time and was pleased to be seated almost immediately after picking my colors. The layout is well organized and thought out. There are 16 really nice pedicure chairs with massagers and they have a little piece that lifts up to hold your leg while they remove calluses. A MUST in my opinion! Down the center there are 10 labeled manicure desks with large lights, Hooks for your purse and comfortable seats. It's very clear where you need to sit and theres plenty of room. Theres a large mirror along the back wall with a sink and work station for the staff. Multiple TVs and a variety of things playing. The ambiance is nice with soft "travel" music and videos to match. The lighting is cohesive and everything looks clean and orderly. Good ventilation and high ceilings. Overall well thought out and stylish. This place is the ideal nail spa with friendly and accommodating staff. You don't ever feel like anyone's talking about you like you do in other salons and the staff are friendly and happy overall. I moved here about 7 years ago from Los Angeles where the nail salon scene is extremely competitive and top notch. I have to say that it's taken me 7 years to find the quality, cleanliness, caring nature and immaculate work this salon has. Bonnie is by far a professional with a kind and friendly personality. I never once felt like I needed to see if she was going to be able to achieve my inspiration picture. She absolutely nailed it and went above and beyond my expectations. Needless to say I found my new go to nail salon. Thank goodness it's down the street, but even if it wasn't, I'd drive however far I needed to go to a quality place like this. I end with this. Please GUYS TIP WELL. At LEAST 20% and MAKE AN APPT. I promise you will be treated well! You have to treat others well and with respect if you want it to come back to you in return.