Elizabeth was professional, pleasant and efficient at massaging! The atmosphere was pleasing!

I have to admit I always saved Red Orchid for special occasions and since my birthday was coming up, I booked the Indulgence package. I was so excited waiting for the weekend to come and relax. My first service was the pedicure, but I found it awkward and uncomfortable laying on my back as the adjustable table slanted down to reach the toes. Not the most relaxing position to be in for a pedicure. My second service was the facial and went rather well until it was over; I sat up to get dressed and realized I had mask or something caked across my whole upper lip region under my nose. I had to remove it with a towel left behind. My third service was the massage and I was so looking forward to it. The massage therapist asked if I had any trouble areas, etc., and I told her my sciatica on my right side and running down that leg, lower back, and neck/shoulders. I got ready in the table and she came back in and began. Up until this point, I didn't know there was a "bad" massage...now, I do! This was the worst massage experience I've ever had, and that's putting it nicely. I'm a massage veteran and love deep tissue massages and get them 3-4 times a month, but not at Red Orchid because they're expensive compared to other places. My massage therapist "massaged" me as if she was kneading dough; it was rough, jerky movements, pushing/leaning on my rib cage with her resting hand, and kneading my "neck meat". There were a lot of circular movements with no pressure, but probably needed for all the oil she used. All of her "techniques" were what you would encounter if you asked your significant other for a quick massage. When she worked on the neck and shoulder area while I was facing up, she swooped in aggressively, abruptly, and I felt as if she was going to choke me. I have never had this happen in a massage, such a bizarre feeling. Needless to say, she never found the trouble areas we discussed, nor did I receive the birthday hot stones promised by the owner. I truly was disappointed and so angry at the substandard services for exorbitant prices, I just had to get out of there! While checking out, the manager/owner asked me how the massage was and I told her it wasn't good. She offered to take it off my bill, but I told her I would pay for the service time, even if it wasn't great. She offered to set me up with another therapist for another time, but I had already made up mind I would not return and just wanted the whole thing done. I actually came out of Red Orchid feeling worse than I walked in, and I paid a lot of money to feel this disappointed. Well, happy birthday to me I guess... and last time I patronize this place. Hope this helps if you're looking for spa services. read more

This place is AMAZING!!!!!!! We are in town from California visiting my daughter and we wanted to go on a last minute girl spa day, we called around a few different places and everyone was booked but finally called Red Orchid, which was an absolute blessing!! They worked with us and made it happen for an amazing memory with my mom and daughter! While we were waiting for our facials we were put in a room for an amazing FOOT SOAK! It was like warm slushy jelly, which was like heaven on earth, while we had a warm neck wrap! ALL WHILE WE WAITED!! Then whisked away for the most amazing facial ever!! I got Kim, who was exceptional, and my Mom and daughter got Ashley, who I hear was just as great!!! BEST PLACE EVER!!! We truly didn't want to leave!!! We have vowed to come here every time we come to visit my daughter!!!! 5 stars for sure!!!!! read more

I went here years ago and had pedicure, facial and massage and it was great! Can't wait to book again, it's been too long.

I love this place, they always take care of me! So relaxingThey've got wonderful massages, facials, and amazing pedicures are you laydown on the bed with an eye pillow and can crash out while they polish your nails Please support small local business. They have great pricing and good service. read more

I had the best experience here! My friend and I both got the Replenish Retreat package and it was the absolute perfect option if you really want to get pampered. It was a facial, full body massage, and a pedicure for $170!! This was a three hour experience with cheese, crackers, and cider. I feel like the deal is incredible. They really were attentive to how I was feeling throughout the whole experience, and accommodated whatever requests I had! Also it had a calming esthetic and was very clean. I would 100% go back! read more

Came here for my husband's birthday massage together. Showed up & they came & told us they was getting our beds ready. I was sitting there looking around & I thought someone needs to dust this place. When u have a lot of black u have to dust offten or it looks dirty. Got in our room with a door that opens between us. We got on our beds h got ready for our 80 minute massages. I really enjoyed my massage & so did my hubby. When they said they was done I thought that 80 minutes went fast. It did my time started the time I walked in the door. So all the time they was getting the beds ready & we was getting undressed & waiting for them all was 80 minutes. The massage it's self was 60 minutes. That did disappointed me a bit cuz I have never had that happen with any other therapist. Would I come back? Yes the massage was great & I did give a 20% tip. I would just hope next time I get more of my time. The best part for both me & the hubby was the hot rag on the feet. It just was so therapeutic. I would also so I like that they offer services on the Groupon app aswell & that have monthly memberships you can buy too. read more

The spa and the masseuses are nice, and the massage itself was great, however when I arrived for my appointment I was told I was scheduled an hour later even though my confirmation said differently. I waited the extra hour then went back in and enjoyed the massage and pedicure, and left feeling relaxed. Later on, I received a Snapchat friend request from someone who used my phone number to find me. When I accepted the request I immediately got an advertisement for their services with a message to "spread the word". While I greatly enjoyed the service, this ad felt more like an invasion of privacy and I probably won't be going back in the future. read more

This place is amazing! I have SO many allergies to scents and products. I didn't have a single issue here. Even with some crazy body issues (injuries, nerve damage, skin issues), this was one of the most relaxing, best experiences I've ever had. Take advantage of their spa membership. Definitely worth it! I will be returning, family and friends included, for a long while. read more

For the first time coming into Red Orchard Spa the gals where really nice greeted me. Chelsea was my was my masseuse she was very nice felt very welcoming, The room was very comforting and relaxing. She did an amazing job she has an amazing gentle touch.. Thank you Chelsea. I would most definitely go back. Thank you Angelica read more

This is my go to spa! The staff is very professional and friendly. The owner Angelina is warm, welcoming and remembers you. I love that homey feeling. I had a recent eighty min massage with BJ and it was one of the best I've had. He is very detail oriented on spots you've asked to focus on. He also uses hot water bottles similar to hot stones but it's much more effective. Pedicures and foot soaks are very relaxing and pleasant. The prices are reasonable and there are monthly specials. I'm a regular now at red orchid spa! read more

Love this place! So relaxing! My friend and I have gone here twice and each time has been great! We had the pedicure, facial, and massage package, so amazing! I have never laid down while having a pedicure, but I love it.... my friend was so relaxed she fell asleep during facial and pedicure! They also stand by their work. I had a pedicure that one toe nail polish came off after 1 week. I called and the owner re-ploished all my toes for free and was very nice. I will definitely be back read more

Will cut your time if you are not extra early. Had a family member giving massages who did not have the proper training or license. Argued with client when asked for less pressure. Gets paid to work front desk now that shes pregnant. I was the healthiest therapist they had, I always did my best to give people their full time and they fired me when I was honest about people being interested in coming to my house for massage...and deciding I didn't them if I had met them at this spa as to make sure I am not stealing. Was open with the manager about this and she fired me anyways. HURTS MY BROKEN HEART. I honestly tried so hard not to bite the hand that fed me. So much sad, frustrated, stressed negative energy swirling around here. Its probably a blessing in disguise that I don't work there anymore. Sucks for the clients who want me there though. Thanks for the betrayal and trauma! I'll be stronger and better off because of it. read more

I have been going here for a couple of years now and love it! I've gotten massages and pedicures which are excellent! I enrolled in there monthly membership which makes it hard to decide what to get done! everyone is professional and very friendly! Deja and Amy are my favorite massage therapists but they are all great. Ang, the owner is great as well, i can easily text her, on the business phone number, and set up appointments. she responds quickly and is very nice! I'm addicted to the pampering!!! Thanks read more

I wanted to thank you so much for the wonderful experience my girlfriend experience yesterday at your spa! She said you were amazing! We are a long distant couple and I just wanted her to feel appreciated, and you were exceptional from what she said. You went above and beyond! You made her feel so special! So thank you, with everything going on currently, giving her a piece of heaven. You and your business are truly appreciated!! read more

Owner is very kind, and place is super cute, and affordable. They run tons of specials on their website, and the occasional Groupons. Their staff is great, I have gotten a few massages here and a pedicure. Will definitely be returning soon! read more

What an awesome pedicure experience! Very relaxing!! Have an appointment with Ang!! She is awesome and made my appointment very enjoyable!

What an awesome little spa! I discovered them by chance and they were able to schedule me for a massage the next day. BJ is an amazing massage therapist! He has great pressure and the warm bottles he uses that are so effective. I felt so relaxed (and a bit spacey) afterwards. I am definitely going to make this my monthly self pamper treat! read more

Today was my first time at this place, and to my surprise they have been there many years ! What ?! How have I missed this ? Well people, here is your go to place for pedicures. Don't even bother going anywhere else. This is , hands down, the best place to go to get this service. FIVE... FREAKIN... stars. read more

I absolutely love this place. I have been coming since they first opened. I went in on Monday 9/17/2018 due to pregnancy back pains. Deja made my back feel so much better. She is a very relaxing and great massage therapist. My mom and I love going and getting pedicures from these ladies, and Angie, the owner, is the nicest lady who does a wonderful job. She also takes great care of her employees and it reflects in their work and dedication to help Red Orchid be successful. If you want a great place that is relaxing and has some of the best pricing around, then you can't go wrong with going here! read more

Seriously impressed with this spa!!!! I have gone twice now. They have always been able to get me in the next day. I love that I can just send them a quick text and they get back to me right away- even after hours!!!! The staff is very professional and do a wonderful job! The two massages I have had here are one of the best I have had. I highly recommend this spa to anyone! read more

Nice, quiet little place we found on our way through. Reasonable rates, excellent experience. One recommendation: schedule ahead of time and opt for the 80 minute massage. My wife and I got the 50 minute massage and were left wanting more. read more

I scheduled a same day facial for 1:30. At 1:00 they call and tell me that my 1 pm appt would have to be moved. I told her my appt was scheduled for 1:30. But since I wasn't doing anything anyway I moved my appt to 2pm as she requested. I arrived a few mins early and finally at 2:15 I asked the front desk girl what the issue was...she said they were running behind?? I told her yes I know since my appt was already moved...So I finally go the room with the facial girl and then she says she has to get supplies and leaves...after a few mins I am completely fed up and walk out the door. She is up front BSing with the girls at the front desk!!!!!! What!! Are you serious??? will not ever go back there! read more

Lovely, quiet place. The pedicure is a unique experience. After a foot soak, you are led to a room with a massage table where you get to lie down with a blanket, pillow, and an eye pillow while your pedicure is done. It's so much more relaxing than the traditional "Since I'm watching you touch my feet, I feel like I have to make conversation" experience. I only wish they offered manicures. That would make the experience complete! read more

Had a facial and pedicure and couldn't have been any more relaxing! The facial felt so nice. Just thought of it to clean my face, but it relaxed the muscles in my face & sinus area. The pedicure was done while I was laying down on a bed with my eyes covered to just zone out. What a great way to distress. read more

This spa is a small little place that is so great. I had an amazing facial by Scott and a very good massage by BJ. The staff was all very nice and accommodating. I will definitely be coming back. read more