I was depending on Darren to stop by and provide quote on septic failure. He confirmed he would be there and then no showed. When you have non-functioning toilets and wastewater coming up from underground 2 days is a big deal. Wish I'd have gotten a call or maybe an apology, so I could get on the schedule with someone else. He flat refused my calls and didn't respond to text until I let him know I'd be leaving a review, then responded rude as all get out. Gave no reason for leaving me hanging when 36 hours previously said I'll go by this afternoon and get back with you a little later. Unbelievably unprofessional. read more