Absolutely not not go to him, I completely forgot to check the reviews before I went , he was…read moresupposed to fix the back screen and do a battery replacement on my iPhone, I called prior and mentioned i was going to be in that area on Sunday, which he explained he's usually not open but he had some other customers to pick up their phone, we agreed on a set price and what exactly what I wanted, I came in on Sunday morning around 11am and dropped off my phone , two hours later I show up to pick up my phone and it's extremely overheated and the screen on the left side was popped out to where I had to push it back in, paid him and left , not even five minutes after leaving my phone died, I let it cool down and charge for an hour, and it never came back on , I called him around 4pm and politely asked if he could fix it, and explained what happened he tried to get me to meet him the next day , I got him to meet me a little while after that after calling so much he picked it up and when I came to pick up my phone after two hours , he had "already fixed it" but I didn't think to call us to pick it up, I was still bring respectful to him and I asked him what was the cause of it so I can know if it was because it overheated, he told me that he didn't know what happened and that he couldn't give me an exact answer, than I proceeded to say what am I gonna do if it happens again, he proceeds to tell me to come back if it does, but to "NOT LET IT DIE AGAIN" to keep it always charged so it wouldn't happen again, I said absolutely not and told him to put my old battery back into my phone and take whatever battery he put in out, come to find out that he never gave me a new battery. He gave me an old battery he already had, he replied with " first come first serve, and I honestly didn't think you were gonna come in today" , the communication wasn't off or misinterpreted he did what he wanted to do and he was being sneaky before he supposedly sold the other battery. He never mentioned before fixing my phone. He didn't have it. He did what he wanted to, and tried to refer me to his friend, I asked him how much the battery was so I can get that refund and he tried to tell me it was $25 for a new battery and that he could give us 25 in cash , Mind you my total total was supposed to be $255 , do not get battery replacements from hector or his establishment!!!!

I'm going to be honest. I was recommended AV Wireless by another tech repair shop, I wanted a…read morebattery replacement for my XR because it was overheating and inflating. So hector replaced it, but it had the same issue when I came home. so I took it back, he replaced it again. But he accidentally broke the Face ID. I had security device protection on, Pair that with a broken Face ID, you're basically cooked, you're locked out of your phone. So he offered to fix it for free, he needed to order parts and stuff, send it to apple, near the end, the phone's Face ID still didn't work. So he offered to transfer everything to another iPhone XR, and use that motherboard, and put it on my original one. Simple right? But I had security device protection on, so I couldn't really move or transfer anything without my Face ID, so he gave me the other phone, and I had to figure out how to backup my original iPhone XR to iCloud, which literally took my whole day. I figured it out, and backed up my iPhone. Used my backup on the other iPhone XR, and signed in. (BTW apple told me the only way to fix this issue was to go to the nearest Apple Store and have them fix it, they couldn't disable security device protection without my Face ID. so I needed to use chat GPT to help me. And my only option was to buy an iCloud subscription for 50GB of iCloud storage. which in the grand scheme of things isn't a big deal, but yk I came there for a battery repair.) I took it back and he fixed it, a day later I noticed problems, I could see the light of my screen on the side of my phone, I can see a blue light on my screen, which means there is pressure inside my screen, and I also have burn in. This took place from June 5 through June 26. I probably came to that place probably 9 times. (It cost $40 for the repair btw,) In conclusion y'all, this is just not worth it. In the end I paid $41, just for my phone to have more problems than when I originally came there.

Drop off was easy, fast fix, was able to pickup same day! Needed iPad glass replaced.read more

Have this guy 5 star but no longer went to get my batteries replaced only for it to mess up 2 month…read morein prob a bad battery or after market don't come here waste of time and money

They were super nice and fixed my bf's phone with no issues :) I 100% recommend them if your phone…read moreis having problems !!

My phone wasn't charging, so I brought it in to be checked. The technician found that the charging…read moreport was just dirty, cleaned it in a few minutes, and fixed the issue. When I asked how much I owed, he said there was no charge. I was very impressed by his honesty and professionalism. My dad recommended him, and he turned out to be a truly trustworthy and ethical technician.

Rude employees. Wanted me to wait 40 minutes just for a screen protector. Offered no other…read moresolution.

I stopped by to pick up my free aluminum tumbler…read more Upon entering, I was greeted promptly by an associate. Informed me that if I'm there to pick up the tumbler to just press redeem and go get it. It was an easy one. Yay!!! Inside there were a few associates that were tending to customers. And some re arranging the phones and more. Private parking lot. Located beside Hawaiian BBQ.

As soon as I walked in I was helped. My daughter got her own line finally off my family plan. Zeek…read morewas fast in helping her out very friendly. Great customer service. Make sure to as for Zeek if you ever go to this location.

Worst customer service. I left Verizon to go to spectrum and now I can't see my account. I can't…read morepay them unless I'm doing it in person. Because I don't have an account I can't see my account in my My Verizon app and they won't let me pay over the phone Worst service ever I'm so happy. I switched to Spectrum way better customer service and I am saving a lot of money. See ya

I rarely leave bad reviews, but this experience absolutely deserves one…read more On January 23, 2026, I was stopped in Walmart by a third-party Spectrum rep who convinced me to switch from Verizon Home Internet and port over four mobile lines, promising major savings. He even warned me not to listen to the Spectrum store reps. I didn't listen--and that was a mistake. After waiting three hours at the Spectrum store, the in-store rep told me the third-party rep "screwed everything up" and said he would fix it. I entered around 3 PM and was the last person to leave at closing. I went home with equipment that didn't work. The next day, nothing worked. I returned to the store and waited another 3.5 hours, only to be told I was still tied to Verizon Home Internet. After more failed attempts at home, I learned the "new" equipment I was given was assigned to another customer's account. As of February 9th, this was STILL not fully resolved. It took three tech visits to finally get internet and cable working. One tech spent over three hours at my home and was openly frustrated with Spectrum's own support. The mobile service has been just as bad. Only yesterday did my two iPhone lines finally work properly. Today, I was told the buyout promotion would only be $222 due to a "technicality" on a Verizon bill. They claimed one line only had three payments, ignoring the fact that the LINE is four years old and the phone was a replacement. The employees tried, but Spectrum's systems are broken. Spectrum Internet is solid. Spectrum Mobile is misleading and not worth the headache. DO NOT SIGN UP.

Workers don't know much about the cell phones. Service is not good. Price is ok. Lines can be long.read more

I came in and was greeted by a man with tattoos who was busy with a customer. I asked how much…read morelonger he would be busy, to see if I I should leave and come back later. He responded with "however long it takes". I tried to explain why I asked but he went off on me and started cussing me out. He called me uneducated and kicked me out of the store. He claimed to be the store owner. Very sad if that's true based on my personal experience. Will not be coming back or recommending this store to anyone

Absolutely the Worst customer service I've ever had , chris was very rude to me after i told him i…read morewasn't interested with him only the reason I came in he was on the phone the whole time and didn't want to answer my questions after some time he tried to offer me pills I said I don't do that , this is very unacceptable behavior from this place ,0/5