Terrible price hikes and abysmal deals that go up drastically after a year or so........ .read more

Xfinity Store: 831 Lancaster Dr NE ste 173, Salem, OR 97301…read moreWe just walked out of this store to see about new phones (S26) as an upgrade that we were lead to believe from their emails...."Get the S26Plus On Us". Not so. This is nothing short of Bait and Switch. The salesman there had no explanation as to why they were sending us bogus emails about about upgrading. None of what the emails said was true. It's all a scam. It would have jacked up our phone bill by quite a bit and the salesman acted like he really didn't a damn that were lied to. And really didn't give a damn whether we bailed from Xfinity or not. It's time to move on from Xfinity. Thanks for nothing Ryan.

Slow and unreliable. Speed equal to old fashioned dial up. Service is nonexistant. Do not recommend.read more

I'm soooo ready for star link to come out I call to get a tech out they come during the day when…read morethe internet is working decent for the area and say it's all good I'm getting my 5 meg since that's all that's available then in the afternoon after they close I get these great speeds I'll post a pic but they can never find any problems on their end they are on their way to bankruptcy with 5g and starlink

I'm writing to share my concerns about my experience at the West Salem Verizon location this…read moreafternoon. A couple of weeks ago, we upgraded two of our devices at the Market Street location, and the experience was excellent. The staff was friendly, helpful, and made the process easy. Based on that experience, we returned today to upgrade a third device. Unfortunately, the experience at the West Salem location was very different. The sales associate assisting us used an extremely high-pressure sales approach and repeatedly tried to sell us additional products and services we did not want. Comments such as, "If you want to make a smart decision," "I've never had anyone come in and not get this--seriously," and, most concerning, "How old are you?" felt inappropriate, condescending, and offensive. After we declined the additional products and services, the associate completed the purchase but provided virtually no assistance with setting up the new phone or returning the previous device. We were told that we could not return the old device that day and would instead need to turn it off tomorrow. This was particularly confusing because, at the Market Street location, the staff handled the phone setup and return process for us on the same day. What made the experience even more frustrating was that the store was not busy. There was only one other customer in the store, and there were two sales associates working, so it did not appear that a lack of time or staffing prevented us from receiving proper assistance. The other sales associate, Josh, ended up coming over and assisting us and that saved the experience. Josh let us return the device that same day. He was super helpful and kind. Many thanks Josh. Overall, this was a very disappointing customer service experience. The high-pressure sales tactics, inappropriate comments, and lack of assistance after completing the purchase left us feeling frustrated and uncomfortable. We have been Verizon customers and have had positive experiences in the past, but this interaction has seriously made me question whether I want to continue doing business with Verizon. Customers should be able to decline additional products or services without being pressured, judged, or made to feel uncomfortable, and they should receive consistent and professional service regardless of which Verizon location they visit.

I hate you verizon. All your wifi does is ruin my life. I can't google anything being connected to…read moreyour wifi. I can't enjoy my tiktok or insta time without you having to interfere.... Please do better and bring my og atmt or whatever wifi back sell your services back to them as they had fast, and RELIABLE wifi... unlike yours. This neighborhood is not happy..... watch out...

Internet connectivity is dismally unreliable and goes down regularly. definitely not for remote…read morework situations. customer service protocols are terribly frustrating - automated call processing, bots, international call centers. equipment is refurbished and fails annually. they nickel and dime everything. looking for a new provider.

I ordered internet service on Thursday. They sent a technician out Friday to get me hooked up…read more Technician is Dmitry. It was the best service I have received in years. Successful service sells!

Viser is a small internet provider that does an exceptional job with customer service and quality…read moreof service. knowledgable and friendly staff. They are local so they know the community.

Terrible company. Can't get anyone to respond…read more I have tired to contact them many times through their web site. No success.

On the day of the installation, the Central Office technician contacted me at home as well as work…read more In all the years I've been working in Customer Support, this is very rare. Most Customer Support representatives just do their menial best to get a message to the customer on one number. This technician called me on all my contact numbers. That made a great first impression! They originally contacted me because they wanted to do the installation early. I was more than happy to oblige. They found the demarcation point with no issues and had the Internet connection up and running within 10 minutes. After they left, I ran a speed test and noticed that the connection was 1/5th of what it should be. I decided to call later, but within 15 minutes of my discovery, the same technicians came out and resolved the issue from the demarcation point to the central line. Suffice it to say, I am thoroughly impressed. With no data caps and a line where right now, three computers and NetFlix are running, the service is more than satisfactory. Thanks Datavision!

From the owner: Gervais Telephone Company dba DataVision Communications is a local fiber Internet and Telephone…read moreprovider, offering powerful communications and responsive customer service to its member customers. DataVision offers business solutions including VOIP services.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!