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    Cypress Tree Transportation

    5.0 (1 review)
    Open 6:00 am - 6:00 pm

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    BoltBus

    BoltBus

    2.7(526 reviews)
    52.7 kmNoMa

    First time with Bolt and I'm done!! I boarded the 6:30 a.m. bus to New York. The driver wasn't…read morefriendly at all. That's fine. I don't need him to talk to me but when I take other buses, usually they at least greet the passengers. Not this guy! The bus itself isn't even that comfy. I had always heard such good things about this bus, but not sure I can say anything good about my experience. It's cheap and they made a brief reststop break (15 minutes) in Delaware. Anyway, the bus is freezing cold and I thought maybe it just takes awhile to warm up. Hours later and not any better. It's literally 20 degrees outside so heat is needed on here! Someone went up to ask the driver about turning up the heat. He ignored her and mumbled something about it's having technical issues. Smh! As I said, I'm DONE! Let me go put my gloves back on before I get frost bite!!!

    DC to NY on 5/31/11…read more This is an honest review with both good & bad. The Bad: 1) Upon arrival at Union station there were 3 lines to get on the bus. A,B,C none which were marked. A was let on followed by B in an orderly fashion but C was a Free-For-All which sucked if u got there early & had someone in the back just run up ahead of you. 2) Not all seats have outlets OR footrests. You will need these footrests as the leather seats have a slight downward slope to them which was extremely uncomfortable causing you to edge forward. We had neither convenience in our seat row. 3) Nothing was shown on the TV's 4) Bathroom had no light at all. 5) getting luggage off is another Free-For-All 6) There was no rest stop to use a proper restroom or stretch your legs. The Good: 1) Allowed to show confirmation via smartphone. 2) AC was comfortable 3) Bus appeared clean & relatively new. 4) Seats are reclinable and armrests lift although there is zero lumbar support on the Leather Seats 5) Overhead storage wasn't bad. 6) Back of seat has drink holder 7) FREE WiFi if you can get it to work. 8) Price was good for what you get Overall Verdict, worth the $ if you know where to sit & are prepared. My personal experience is why I gave a 3 star. If we had gotten a good seat it might have been four. The zero light in the bathroom & unorganized boarding process would still make it only four stars. Check my pictures I uploaded some of the back of the seats as well as what the NYC drop off point looks like.

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    BoltBus
    BoltBus
    BoltBus - SLOW internet. My 3G blew it away.

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    SLOW internet. My 3G blew it away.

    BestBus - DuPont Circle

    BestBus - DuPont Circle

    3.5(361 reviews)
    53.6 kmDupont Circle

    Best Bus has the BEST customer service! I left my phone on the bus and the BestBus team quickly…read moreshipped it back to me. Shout out to Regina and Rrea! Besides, BestBus's ride between NY and DC does't disappoint. I don't take good customer service and lost and found service from bus companies due to my last nightmare! When I forgot my suitcase after waking up from a nap (another bus company), I realized their call center is outsourced to India, who could not help me reach their ground office in D.C.. I had to be very resourceful and ubered directly to their parking lot to find my suitcase (luckily). Ever since that, I try not to choose bus companies without robust customer support. My experience with BestBus was a breeze. I filled out the lost and found form on their website and called. I was quickly helped and received an email confirming my iPhone was identified within two days. I provided an USPS shipping label and they shipped the phone back to me safe and sound. I'll pay it forward by recommending Best Bus to everyone I know!

    Is this the Best bus to NYC from DC? In spite of a promising start, I am sad to say it definitely…read moreisn't. I guess DecentBus or OkayBus wouldn't have quite the same ring though. I was thrilled to see that the 7am bus from DuPont Circle was waiting when I arrived at 6:45, and that I was able to board immediately. Not only was there a working electrical outlet, but the WiFi signal was strong and effect. Those were the "best" parts of the expert - it was all downhill from there. I didn't realize there was an additional stop at Union station, and that took quite a while. The driver was very friendly and courteous, but the 15-minute rest stop that turned into 20 minutes made it clear that speed isn't really a priority for this service. We arrived at the stop on West 34th Street and 9th Ave at 12:10pm, and while it was much quicker to park there than it is near Penn station, if I have to walk to Penn station anyway, this isn't much of a plus for me. Probably the most annoying thing about today was that my 5:30pm return trip was cancelled due to technical issues and I had to cut my trip half an hour short(er) to get the 5pm replacement trip instead. I appreciate getting an early notification about the return bus snafu so I was able to adjust my plans accordingly, and I know these things can happen, but if I'm going to be on buses and trains for 12 hours in a day, losing that half hour of planned productivity really isn't great I'll allow that BestBus likely has the best service I've experienced on an Intercity bus in terms of courtesy and communication. And the DuPont Circle is super convenient for me before the metro is running on a Saturday. Beyond that though, this isn't my preferred choice for travel to New York.

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    BestBus - DuPont Circle - My iPhone shipped back by BestBus/DC Trails safe and sound!

    My iPhone shipped back by BestBus/DC Trails safe and sound!

    BestBus - DuPont Circle
    BestBus - DuPont Circle

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    Washington Deluxe - Clean bus! As pictured on Website.

    Washington Deluxe

    2.5(273 reviews)
    54.5 km

    My experience, gratefully, does not match other reviews. My wife and I came up the weekend after…read moreThanksgiving and every other bus service I checked was crazy expensive for a standard bus. I was hesitant about choosing Washington Deluxe because the reviews were super critical. However, most of the issues seemed to be with reservation issues. I made a slight mistake in choosing the wrong stop when leaving DC - called customer service - received a quick and easy solution. I paid for us to take the Lux bus to New York and was glad I did. People were pretty critical about booking and then being on a standard bus. However, if you read the website and observe the bus schedule - it clearly points out which bus is designated as a Lux bus. We were treated to a free water and ample seating. I wish I would have taken photos but the ones provided by the company are exactly what the bus is like. The driver was friendly and even though we stopped twice, once to change drivers and another at a rest stop, we still made it to NYC arriving only 10 minutes after the scheduled time. Which granted, the roads were clear, but I also think the driving had something to do with it. WiFi was solid, charging outlets worked...no complaints. Now, we are heading back on the standard bus. I'm using the free WiFi and from what I've observed, the outlets work. But sadly it's raining, so I anticipate a longer ride back. For the price I paid and the fact I don't have to drive - again, no complaints about that. The only complaint I do have is with the cramped seating. If you've ever flown Spirit airlines (sorry, not sorry Spirit) and have experienced that level of seating - this is similar. However, they're comfy and clean, and for that, I'm grateful.

    I have ride Washington Deluxe bus over 20 year. My recent Trip DC to NYC…read more 07/05/2025 DC to NYC was great, unfortunately back to DC 07/07/2025 10:30am was the worst. Driver name Joseph unprofessional. I don't understand why he picked me? 1- He pointed to a set in front of me paying is this your item I said no. 2- after he announced regarding to the departure and arrival time he was back my set you have to silent your phone, you don't have to talk loud are you listening to me. We didn't even start our journey my phone was inside my pocket. A lot to write but let this comment reach you and make improvements Regards

    Photos
    Washington Deluxe - Interior of the new LUX bus by Washington Deluxe. Executive service between DC & NYC with more room, reclining seating...

    Interior of the new LUX bus by Washington Deluxe. Executive service between DC & NYC with more room, reclining seating...

    Washington Deluxe - So much room in the DC to NYC bus. Upscale, clean, amazing.

    So much room in the DC to NYC bus. Upscale, clean, amazing.

    Washington Deluxe - DC To NYC Bus service with wifi and electrical outlets on board

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    DC To NYC Bus service with wifi and electrical outlets on board

    Cypress Tree Transportation - buses - Updated May 2026

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