Years ago we purchased a stovetop/downdraft fan. Another company did not properly install and…read moresecure the remote cord run for the control panel. Over time this caused the plastic clip connections to fail, necessitating replacement of the entire panel and remote cord run. I will not go into the circus of locating parts I needed. HOWEVER, I picked 'Jeffrey's' for the repair and the experience was stellar. Chris in parts was fantastic! Heard my 'sob story' with humor, ordered the parts, and tagged dispatch for scheduling. Service technician Dan not only did a great job but found and corrected a second installation error that contributed to the failure and corrected other sloppy workmanship. He was friendly, professional, showed the errors and his corrections and even made notes to support my complaint letter to the other 'service' company. [Which did not reimburse me ($564) and received it's 4th 1-Star rating of 4 ratings]. I had no experience with Jeffrey's Appliance Repair before this incident, but am most impressed with the process, sent a complement letter to the general manager and added them to my list of 'great vendors.'

They had the part and it was cheap! A dream come true. It was a great dream …read more There's a problem , they want 85 words .

Prompt response. Repaired the burner and the oven on the GE range, and the Miele refrigerator. They…read morewere experienced, knowledgeable and professional in every respect. Fair prices. Great experience. Highly recommend. Would use them again. Freds wouldn't even come out to evaluate the problems! (And that is where we had purchased the appliances.)

I will certainly use Absolute Appliance in the future if needed. The tech (Rob) was very…read moreknowledgeable, polite and timely. The service call was also more reasonably priced than others that I've contacted. He was careful to use the proper tools (oven dolly) so as to not damage cabinets. They'll be my 1st call next time.

TOTAL SCAM!! User beware! Not only did they refund my deposit amount but they also asked me to…read moreremove my 1-star Yelp review and asked that I ask my bank not to continue their investigation (which I disputed for fraud). Sound like a legit company? Yelp, I hope you read this as this company asked that I degrade the efficacy of your site by taking down a bad review. This company thought that by giving me back my deposit I would hide their fraud. In the end, they actually damaged my fridge instead of repairing it. I called Rain City Appliance Repair in Spokane because they were able to respond same day. The person that answers is a guy named "Winston" with a British accent and the phone sounds like he is overseas. He booked a technician that came out that afternoon and the tech spoke almost no English. He tested the temp of the fridge and diagnosed a broken defrost element without opening the inside panel of the fridge, which is where that pice is located and where he ended up working. I had to pay $200 for the call out and the remaining balance would be invoiced upon completion. He came back a couple days later to finish the job once the part arrived, or so he said. Within an hour of the tech leaving my home, I got a call from "Winston"who proceeded to call twice a day every day for payment. I was working so I wasn't able to pick up the phone. I have had many home services without having to pay an invoice within a day. He called twice a day until finally a couple days later I said I was having a Sears technician come out that week to look at the job they did because I had concerns. On top of the other issues, the company has an address listed in downtown Spokane but when I went to the address I found it is virtual rented office space. The company also has an affiliate company named Hot Wire, supposedly in Bothel, but it has the same email and phone number so it's the same people. SEVEN DAYS after the service I received a text saying that I needed to pay the invoice or they would send me to collections. Completely unethical and illegal. The Sears tech came out and told me he had heard many complaints about this company and the issue with my fridge was part of a lawsuit with Samsung where they will provide the part for free. No charge for anything. He also said that because the guy took off the inside panel, he likely broke the seal and if there wasn't a problem before, there now would be and the panel would need to be replaced. A woman from Rain City, who I think is also part of Hot Wire called me back the day after and I told her I would not be paying the balance and want a refund on the $200 deposit. She didn't seem phased, said she was sorry I felt that way and that she would discuss with management. Which is the same thing Winston said when I told him they couldn't take me to collections after 7 days. The affiliate company also has many 1-star reviews saying that they were ghosted after making payment or that they broke their fridge. DO YOURSELF A FAVOR AND CALL A CERTIFIED TECHNICIAN FROM A REPUTABLE COMPANY.

Repair Dishwasher - the motor on my dishwasher gave out. Rain City was able to fit me in pretty…read morequickly and did a great job on the repair.

These guys are great! Got me in quick and were able to fix my dryer same day! I would use IV…read moreAppliance Clinic again!

My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

Was worried that I would not be able to find anyone to repair my very elderly dryer. Noel was…read moregreat, found the part needed, was able to come and do the repair quickly and at a reasonable price. Would highly recommend this company. Honest, reliable and professional.

Altho Noel didn't come to repair my washing machine, he provided just the information I needed. He…read morewas so honest in telling me that parts weren't available to repair my old machine. And, by providing a picture of the machine and describing the problem he told me that IF it could be repaired, it would be major and costly, and not worth it. This is just exactly the kind of person I want to deal with. I will certainly call him if I ever run into a appliance problem in the future.

Great work at a reasonable price Would recommend them to…read moreany one. Local business Came out on a Sunday

Exceeded my expectations in every way! Quick response time, updates on progress to my location,…read morecourteous, knowledgeable, and more than fair pricing. Highly recommend, and I will use again (and again)!

Bill did a good job repairing our ice maker. Kind of a rough start and took longer than I had…read moreexpected, but in the end he did a good job, and it works great, and his price was good. Much better than a new refer. Don

I got stuck with Bill the Appliance Guy through my home warranty company…read more I am very disappointed with the dishwasher installation service I received from this company. During the installation, the technician, Bill, asked me to turn off the hot water at the water heater because, according to him, he could not shut off the water at the valve under the sink. What was not explained to me was that the valve had apparently broken while he was attempting to shut it off. Additionally, the new power cord for the new dishwasher was also not used. I expect an installation technician to clearly communicate any problems, damage, or special instructions involving a new appliance. Unfortunately, that did not happen in my case. The lack of communication left me with additional unnecessary costs. Based on this experience, I cannot recommend this company.

Made a warranty claim on my 4 month old Samsung oven. Samsung told me abc would be calling me in 24…read moreto 48 hours. I received a call from abc about 10 minutes later. Jasmine was very personable and scheduled a tech to come out a couple days later. That was my choice as she had an opening the next day. Tech arrived within the window of time I was told. Diagnosed issue ordered parts. Maybe took 1/2 hour. Told me parts should take about a week to arrive and when they arrived they would call and schedule the install. Parts arrived 3 days later. They called and set up next day service. Tech showed up at earlier part of time window and installed part and tested. Maybe another 1/2 hour. They did a great job all around but I was really impressed with their communication and availability.

We had the nicest professional guy come out (May 2025) super honest I would definitely recommend…read morethis company, and they will be coming out next month to our Lake cabin to repair

He asked me my address He found our place. It's not easy to…read morefind!! He's very professional and straightforward. I have decided to have him fix my wash machine .

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.