Cannot recommend Neon Appliance enough. As most of us know,…read morea big box store (to remain unnamed) likes to sell appliances but then book out months to come help when there's an issue. Don't bother calling them anymore, call Neon. They got me in the same day! Edward was professional, explained everything and the prices seemed very fair. They got the part in and replaced within one week! I'll always call Neon first!

Called Neon about getting our 24-year old garage fridge/freezer fixed. The fridge wasn't cooling…read more The woman who answered the phone asked me the make, model number and the issue. She told me their rate, which seemed reasonable. Edward came out. He wasted no time getting to work. Edward found the problem, showed it to me and gave me an estimate. It was cheaper to fix it than going through the hassle of replacing it with another used one. I highly recommend Neon and Edward for your appliance repairs.

After supposedly installing a new blower and pulley in my gas dryer. Some temperatures and panel…read morelights didn't work and the technician said to just use high (he couldn't understand why it was a problem). The temperatures and panel lights were working before he took the dryer apart and put it back together. We paid 364.00 for a new blower, pulley and belt in the dryer. Having no success with Allway, we called Avery Appliance, Adam (which we had used previously; he wasn't available when our dryer started making a horrible noise. That is why we sought another dryer repair company.). Finally, Adam was available, he came and did a diagnostic and noted that the belt was new, but the blower was used with rust on it and the pulley was the original one. Additionally, Allway Technician left out screws when putting things back together. Our invoice did not itemize anything. Do not use this company, they are scammers. charging new part price for used rusty parts and obviously not knowing how to put the dryer back together or they didn't care.

A tech came to diagnose my dryer. He ordered a part and returned a few weeks later. The dryer is…read morestill not working, I paid over $400 for the repair and waited all day for a tech to return. He never did. He finally showed up after the window. The communication with this company is ridiculously bad. Anyway he worked on the dryer, put it back in place, and told me to do a wash, then dry and let him know if the dryer worked, and left. But failed to reconnect the exhaust tube. I called Allway again and the tech called me back to harass me about calling his boss. For a single woman living alone this is not an ideal situation to be in. They've promised a refund. At this point I don't believe I'll see a penny but will report back if I do. Meanwhile I hate that this man knows where I live.

Extremely friendly and professional service. They are fair in every aspect of their approach, truly…read moreneighbors doing services for neighbors. They should be everyone's first choice for appliance needs and repairs. Their prices are extremely reasonable.

Had some issues with our dishwasher and called Lee's appliance. Got a call back pretty quickly and…read moreJake came out to access our issue. He ordered a part and now it's running like new. Thank you to Jake and Brendan for the great service. Highly recommend. The Olsons

Altho Noel didn't come to repair my washing machine, he provided just the information I needed. He…read morewas so honest in telling me that parts weren't available to repair my old machine. And, by providing a picture of the machine and describing the problem he told me that IF it could be repaired, it would be major and costly, and not worth it. This is just exactly the kind of person I want to deal with. I will certainly call him if I ever run into a appliance problem in the future.

Was worried that I would not be able to find anyone to repair my very elderly dryer. Noel was…read moregreat, found the part needed, was able to come and do the repair quickly and at a reasonable price. Would highly recommend this company. Honest, reliable and professional.

Dan Jones was so great to work with! I would highly recommend him to anyone who needs their…read moreappliances worked on. He was very professional, knowledgeable, had fair pricing, personable and able to help us out quickly. Our dishwasher is working great again thanks to him. Dan has been in the industry for a long time and really knows what he's doing. He was able to educate us on the questions that we had about our dishwasher. Highly recommend!

Well, Dan came again to our house. First it was my oven. He did a great job and it works better…read morethan before. This time it was my washing machine. It panics me not to be able to wash. The dirty clothes were heaping up. Then came DAN. He had to order a part and repaired it the next day. Oh my, he cleaned everything up so nicely and I am back to washing again. Dan you help so many get back to everyday chores. I appreciate you. Thanks for your hard work, honesty and fairness.

Thorough, professional, and quick. Full service done while being mindful of my wife and kids.read more

Great company, on time professionals with a great work ethic. My technician Aiden and Ethan did a…read morewonderful job fixing our new old track homes poorly installed AC unit. Plus moving a thermostat and a duct in the ceiling.Damien is very experienced. He came out and diagnosed the problems right off and was very thorough. I Have no hesitation recommending them to family or friends

I put out a call for quotes on installing a dishwasher and Sean came out the same day. I am so…read morehappy with the service he provided. He took time to explain everything and had an install kit for me. I didn't order the right one - or the long cord - and mine didn't come with some of the parts. He showed me how it worked and cleaned up. He even tightened up some lose screws and taped up an area where mice came into to enjoy some foam filler. I'm very happy with the quick, professional service.

Sean came out on short notice to diagnose our out of balance washer. Ordered the part and will…read moreinstall when in. Nice guy, fast diagnosis, gave us picture of the problem. Trust worthy.

Mike showed up promptly as scheduled, used his infrared thermometer on my freezer, told me…read moreeverything was okay - charged me $120 for the trip and left. Three weeks later, same issue, not freezing. I called another repair business and they took the time to investigate what the issue was. The defrost was not working. Took five minutes to actually find the problem that Mike didn't do. The only recommendation I can give Mike is, don't use him. Total waste of time and money! I don't know why he didn't do his job, nice enough guy but that didn't fix the problem and just cost me more money

Fast response and easy to communicate, worked well to replace broken parts for my oven.read more