Just recieved the worst service.. The guy was arrogant and extremely unhelpful.... Will definitely not be returning...

I took two bikes here over the weekend with minor issues, and they fixed both for a very fair price very quickly. Everyone working there was very nice, and I did not feel like they were trying to sell me more than I needed. They have a large selection of new bikes and gear, and I appreciate the free air hose that is outside. A very welcome addition to the Stapleton neighborhood! read more

These guys are the best. If you buy your bike from them, they really take care of you. We've purchased three bikes from them and will go back there for the next one. Shop is top notch and knows their stuff. read more

Great local bike shop. Knowledgeable staff. Amazing maintenance. Team racing opportunities. Support the full range from mountain, road, cyclocross, single-speed. Strong affiliation with Specialized which makes awesome bikes. Very impressed. read more

I'm so grateful to the guys at Cycleton. On more than one occasion, they've tweaked this or adjusted that to keep my Linus 3-speed (which I bought elsewhere) riding smoothly. They are always courteous, unpretentious, quick, and even take my bike for a spin to assess the situation. I'm so appreciative for their expertise and stellar service. I highly recommend this store. read more

Great neighborhood shop in Stapleton. They do a great job of serving the wide ranging needs of the customer base. They have basic parts and service for a majority of the residents in the area, a good selection of kids bikes, but most importantly for me; they have all of the pro level road equipment that I need. I recently bought both a bike for my 5 year old as well as a new road bike for myself. They were thorough and helpful in both instances. They even have a great fit person to make sure it all works out. read more

The folks at Cycleton always take great care of my bikes. The have good, fast, service, and a nice selection of accessories. Even when dealing with the little things--bells for my kids bikes--they took the time right then to put them on. It made me and the kids very happy. read more

My boyfriend and I came from Austin, Tx to have a good time and I could not be happier with the place we chose to rent our bikes from. Jabul was one of the most helpful people we encountered in Denver. The service he gave us was amazing. We were not sure if we were going to make it back in time before he closed so we could drop our bikes off but he told us he'd stay a bit later just to let us return them. He even gave us his mobile phone number so we could contact him. I would definitely come back to this place whenever I come back to Denver. The rates were not too bad. $65 for renting a mountain bike and $40 for renting a bike rack. I was really satisfied with my experience at this shop and I highly recommend it!! read more

Awesome place. Called before hand to see if they could help with a repair on my road bike. They said bring it in, should be a quick fix. Came in with the tension in my rear derailleur messed up from my move to Colorado. Didn't know hoe it happened so I couldn't give them much information on how it happened. 15 minutes later they had it fixed and I was on my way, and for great deal. Thanks Justin. read more

Nice shop with a good selection of bikes. I chose to test ride one and it was looked over by the mechanic before taking it out. The pedal fell off while I was out of the saddle and I nearly went face first into the street. When I came back into the shop I was told "don't worry about it." I definitely would not trust them to service my bike. It's a shame because I was seriously thinking about buying it. read more

Recently rented a bike here for a race while visiting, and had an excellent experience. Friendly, helpful staff (Jessi and... sorry I'm blanking on the other person's name!) and reasonable prices. They even managed to rent me the exact bike model and finish I ride at home! read more

I called to rent a road bike for a friend coming to visit from out of state. I specified a 56 and picked it up, unfortunately when I got it home my friend realized it was a 54. So back we went to the shop, this time we got the right size but when we started riding there were mechanical problems which my friend had to fix. The bike was a Specialized, good bike, but the shops attention to detail certainly leaves much to be desired. read more

The staff here has been so helpful to my family. I bought my son's bike here and later I bought my bike. They have a great trade in policy in kids bikes when they outgrow them. I always recommend cycleton to everyone. read more

Great place to shop for a kids bike. The owner sized my daughter and we were out the door with a new/used specialized. No b/s...direct to the point...easier than amazon! When I buy one for myself, I'm going back. Thanks Cycleton! read more

I got a mountain bike from here a couple of years ago. I went back this year in search of a road bike. Well, the service was great. Even went above what I expected at times. I am new to road bike and the staff is very helpful. Mark have went way out of his way to help. I am looking forward to doing more business with them. If you have a problem with them, tell them and I bet they go out their way to fix it. Wil read more

Rented a road bike from these guys a couple weeks ago. Just need a basic 700c bike. Showed up at my scheduled time and they had a full carbon bike tuned, sized, and ready to go. Friendly service, great prices and awesome bikes! read more

There are few bike shops in east denver. So to have a GREAT bike shop move into Stapleton is a huge addition to our community. Russ knows his stuff, and his staff is eager to help. We bought my daughter a bike their first week of biz, and have enjoyed every visit since. read more

I wanted to find a local bikeshop that was in the neighborhood at first to just service my bikes, get supplies, etc. I went on Yelp and searched the area. As is typical with Yelp reviews. there's always some people that leave negative reviews, so it's hard to judge what your experience might be like. I went in to look at a road bike, and found them very helpful, let me take out and ride several bikes. I went to a few other shops in the area to compare other brands, etc. When it came down to it, Cycleton was the most helpful, and had the bike that I liked the best. After buying the bike, they've made adjustments for me, fixed a flat I got out on a ride and hooked me up with accessories and put them on the bike. Great local shop! read more

Avoid their shop. Whoever they let true wheels is a complete idiot and I am aware of at least 3 wheels they have ruined. In my case, no offer to replace what they broke, not even an apology, just a clueless look. Their rates for other services are well beyond nearby shops. I would recommend Denver Bike which is just down the street as an alternative. As for bike purchases, I watched as they ripped off a neighbor selling him last years bike at a "discount" that amounted to them marking the bike up 300 dollars over retail and then "discounting" it those same 300 dollars. As for the staff. I always though Turin has a lock on asshole wanna-be racer employees. Not any more. read more

Cycleton has the best customer service by far! Had an issue with getting a part ordered for my bike. They went above and beyond to insure The customer "me" was satisfied. read more

An employee was quick to help, but not very friendly. I asked for two identical tubes, and noticed when I arrived home that the valve lengths were different - something the employee should have noticed when he was selecting the tubes for me. read more

Every time I've gone into this shop, the sales people and mechanics are friendly, helpful and willing to work within my budget. They go the extra mile, and unlike other shops, they're knowledgable but not snotty. read more

This is my neighborhood bike shop. Their bike selection is pretty good, but also has inflated price tags. The staff seems to turn over quite regularly. I've spent hundreds of dollars in repair and maintenance of bikes. They're very nice when you plunk down a card and pay whatever they charge you. When you ask too many questions, the service techs seem to get irritated, instead of teaching....this is not a pleasant customer experience. The reason for no stars comes from a recent experience. I was looking to buy the most expensive bike stand in the store. When I went to purchase it, the sales associate picked up the display model and wanted to sell it to me. I was concerned the warranty might be voided or began to run since the unit was actively being used in store and holding bikes, the sales associate began being curt. I asked them to just order me a new one in box from the manufacturer, who was in the same state. They said it would take 2 weeks and I would be charged a shipping charge. I told them I would happily just go to the manufacturer location and pick it up directly. They told me the manufacturer does not sell directly to customers. It was very uncomfortable, but I told them I was not comfortable buying the display model. They seemed irritated when I refused to buy the display model at full price, and I'd bet I was the subject of some follow-up comments. I went home, got on Amazon and bought the rack NEW directly from the manufacturer for cheaper than the store price. I also got free shipping and the rack arrives in 2 days. read more

This shop is only a few blocks from our house, so when it was time to buy a bike for our daughter a few years ago, we decided to give them a try. There are definitely cheaper options in town, especially if you aren't looking for a high end bike, but we wanted to support a neighborhood business if possible. They sold us on their trade-in program for kids bikes, and set us up with a decent used bike for our daughter. Probably spent a few dollars more than we would have at the bigger shops, but it saved us a drive and we like buying locally. Everything seemed great... ...until our daughter outgrew her bike and it was time to trade it in for a new one. Now the sales rep can't find our name in their system, and tells us he can't do a trade in without a record of our purchase. Not a big deal, as I'm pretty sure I have the receipt at home. But as we tell him our story (hoping to avoid a walk back home to dig up the receipt) he informs us that it wouldn't matter anyway, because if we purchased a used bike then it wouldn't be eligible for the trade in program. Only bikes purchased new would be eligible. Huh??? First of all, one of the deciding factors in us purchasing the bike was that they told us we could trade it in when she outgrew it. We knew this would be the first of several bikes as she got older, and liked the simplicity of going to our local bike shop. But regardless of the false information given to us at the time of purchase, how can you have a trade in program that doesn't accept bikes that were purchased used? Apparently, only people who purchase new bikes are eligible for the trade in program now. If you purchase a used bike from them, you'll have to sell it on your own. The final straw was the attitude that we received. It was obvious from the minute that we walked in that they had more important things to do (more expensive bikes and service to sell) than to deal with a kid's bike trade in, and when we explained that we had been told very explicitly that we could trade the bike in when our daughter outgrew it, the sales guy couldn't care less and gave us a condescending attitude as if we were stupid for believing the original sales pitch. I realize that the profit margins on a kids bike are pretty slim when compared to the $3K-$10K bikes that are out there, but as an outfit that is trying to be the neighborhood bike shop, it might be wise to remember that a large percentage of the neighborhood consists of kids, and those kids will eventually grow into bigger and more expensive bikes if they have a positive experience with the sport. On a side note, we immediately went to another shop in Denver to search for a new bike, and the experience, prices and customer service were exponentially better than the attitude we received at Cycleton. In fact, my wife and I decided that it was time for both of us to upgrade our own bikes as well! It's sad that a large, corporate retailer took better care of us than our local shop. After the experience that we had, I will not buy so much as a tube from Cycleton, even if it means having to ride or drive across town. What a shame. read more

You'd think in a city with countless bike stores that it would be important to distinguish yourself with decent customer service. Cycleton has chosen a distinction in the opposite direction. These people couldn't care any less. read more

There is a great selection of all ranges and types of Specialized bikes BUT not anyone there to care enough about the customer to help you properly. I have been here several times and tried to make this place be my main shop but it is awful. They care more about there cycling team and catering to their needs rather than customers. Absolutely no sense of who their audience is and as long as they can sell you the most expensive product they feel they have done their due diligence. I recommend Turin Bicycles LTD if you want Specialized if not any other bike shop in Denver has better folks to help you fit your needs. read more

I've been in twice in the last couple weeks to get tires fixed. The staff is very friendly and the service was fast.

This shop has excellent staff that are willing to go the extra mile to keep their customers happy. We're really greatful Cycleton decided to make Stapleton their home. read more

I drove across town to go for a bike fitting at Cycleton. They are friendly, honest, non intimidating and professional . I have a expert cycle, but I am a Beginner+ cyclist. I learned so much and I plan to keep my business here! read more

I'm a bit ignorant when it comes to repairs and asked Cycleton for a tune up. Grant said that he can certainly give my bike the service, but that I didn't need it yet. He recommended a much smaller adjustment that helped my shifting tremendously. They won a customer by being honest and professional. read more

Shop is well-stocked for a small place, with quality items and helpful employees. Prices standard. The repair shop is really good--I've had some repairs and upgrades done and they did great work. Grant is especially helpful; I knew him from Bicycle Village. I'm a long-time commuter, not a stylish roadie and I felt respected. Had a fitting done too and it has worked out great. read more

Love this place! A friend recommended Cycleton after getting fit for a new saddle and absolutely loved the results. I was having some fit issues after changing my saddle a few months prior and scheduled a full-on bike fit (first ever) and was super impressed. Great investment. I didn't feel pressured to buy anything unnecessary - some key recommendations were made about saddle style (which made sense why I was so uncomfortable on previous saddle), along with some much needed shoe inserts and a stem change, which has made a world of difference. Prices very reasonable and I couldn't be happier! They definitely know what they are doing and a great local resource for female riders! read more

I live in Michigan and needed a bike to ride in the Iron Horse Classic from Durango to Silverton. I found Cycleton through a online search and reserved a Specialized Tarmac Expert a few weeks before my Trip to Colorado. When I arrived the bike was clean, tuned and ready to roll. The bike performed flawlessly on the ride which included 6500 feet of climbing. Staff was friendly and professional. I will definitely be visiting Cycleton the next time I am in Denver. read more

The customer service is 2nd to none here, even if it's just for a part or a mechanical issue. All of the staff ride, so they are knowledgeable and do not push price tags. Instead, they match you up with a bike that you will enjoy and excel on. Great selection of bikes and accessories..I have no reason to shop elswhere. read more

I've been frequenting Cycleton since it opened last May and have always had a great experience. I just picked up a new bike from the shop and am now more impressed than ever before. Russ and team took care of everything for my special needs and put me on a great bike at a great price. read more

Great shop, probably the best in the Denver area. I purchased four bikes from them in the past 12 months - two for me and one each for my son and daughter. Russell and the guys there are always friendly and knowledgeable. I just took my road bike in for what I thought would be a tune and they adjusted the cables and front and rear derailleur and sent me on my way within 15 minutes. I only wish they had a shop on the south side! read more

gosh all of the reviews are so nice, glowing -- so mine is likely an outlier ! or "out liar" (in other words, pay no attention to this post) unfortunately, my experience while visiting with my 5 year daughter was not so special, very ho hum (following a 30 minute bike ride from s. park hill near colorado bloc). granted we were only there for 5 minutes, but that was only because there was really not much mojo to speak of going on there. We'll chalk it up to anomaly and will certainly give them another chance, but this first visit was a real dud. Nice looking shop and great location, yes, if a bit pricey at first glance (no I'm not a competing bike shop owner or customer :) All that said, m daughter did request a pack of Clif BLOKS. When we walked up to the counter, the manager and a staff member were deeply engrossed in a catalog or price book or something. Out of curiosity we waited quietly to see how long it might take for eye contact, perhaps a "be right with you" --- nada. Geez guys, better, gotta be better for my money, not to mention the little bit extra it appears we'd have to dispense in order to walk out with our product of choice. Again, I'll salute all the positive comments here and we'll try again. It was actually too strange to be true... read more

The staff at this shop has amazing customer service! We're now on our third bike for kids from Cycleton, and another round of service for our non-fancy adult bikes (and chariot) and I needed to stop to comment on how much I love them. That they are approachable and accessible makes it easier for me to ride my bike by helping me maintain it, which makes me live healthier. Thank you Cycleton. read more

Service staff seems either bored or irritated at the world. Most bike shops I visit seem like very cool humans. These folks are just unfriendly and slightly put offish. They need more customer service training or how to keep a cool Colorado vibe. read more

I went to cycleton in Stapleton today to fill my tires with the free air pump outside the store. I very help employee came out to ensure I knew how to operate the pump which I indicated I did. After declining help, I proceeded to over fill my tire and explode the tube. The same nice gentleman came back out to assist me and proceeded to replace my tube right then. They couldn't have been more helpful. I very happy to have business like this in our neighborhood. It makes a world of positive difference. read more