This place rocks!! I was trudging South back home to Joshua…read moreTree a couple weeks ago from Hyder, AK. I started to hear my chain smacking around as I passed through Shingletown. It sounded like the chain was about to snap right off. I thought, better to have it checked out before I'm away from service deep in the backcountry roads and mountains. As I was pulling out of Chico, I just happened to roll by Northstate Power Sports. They told me my back sprocket was "shark-toothing" and my chain was about to go. They didn't have the part, but spent the time to call around to all the other shops to see if they could find it. Nope. So just as I was on the phone with another shop 70 miles out, Eric, one their incredible mechanics just happened to be clocking in and asked what's wrong with my KLR. I told him what he could plainly see and about the misfortune that no one near by had the part. Then he says, " I might have what you need." I'm sure I looked suspicious, but then he told me he rides a KLR and had the stock back sprocket laying around which he'd be happy to help me with if it fit. It did!! He had me back on the road in a couple hours with a fare price for labor, a smile and a restored belief that their are angels of the road out there. Thank you Eric!!

Wish I could give 100 stars! From the moment you walk in you instantly recognize that this…read moreestablishment out ranks all others !!!It's almost rare to meet friendly staff, and have a clean store, and find inventory that is top notch. I didn't know what I was looking for and Gabe really took the time to to make sure I didn't go over budget. I am proud to say I was able to purchase all my Christmas gifts here for my boys and they loved every single gift! I purchased sweatshirts, hats, tanks, brumate and Kleen Canteen water bottles and even got some cool stickers . Thank you Gabe for saving Christmas!!

Zan is the man! If you want it done right go see Zan. We did a custom ride suspension lift on our…read more2022 Tacoma. Zan had never heard of this type of suspension, he did his research and assured me he knew how to install this relatively new type of suspension lift. He did exactly what he said he'd do, it was done exactly how I wanted it and it was done when he said it would be. I trust him to do anything on my beloved truck. Can't give this guy enough credit.

Low-quality customer service, poor communication, and an overall frustrating experience.read more

As a rule, fair service, but today as I passed by there was a homeless man with missing fingers,…read morepossibly a deformity or previous accident and a recent injury because he fell off his bicycle in front of Bob's. He was almost to the middle of the road on Rio Lindo. I am handicapped myself, so I pulled into Bob's and asked if they could please help this man. They told me they were busy and to move my car because another customer needed to move. I left my car running and hobbled out to help this young man. He had groceries that obviously came out of the trash. I got a bag from my car and helped him myself. My sister said one of the men who worked at Bob's called me an "asshole". The young man who fell was struggling to get up and not one of these 4 employees who saw him tried to help him. I did go into the business and told them they should all be ashamed of themselves. I wonder if they would treat a fellow human being this way, how well do they care for our cars. I will never go back, and I will encourage others not to go back. What has happened that people won't help others in need. Why wouldn't someone take a minute to help him, at least help him out of the middle of the road in front of their business. No stars for Bob's. The manager said he had no idea this happened, and maybe, but what about the other 4?

I popped by Bob's to get a slow tire leak repaired. Not only did they have it fixed in less then…read more10-minutes, they didn't even charge me. They did the job and when I reached for my wallet he said ,"don't worry about it, we got you." This day and age that's unheard of. Blew my mind. Note that they have a very matter of fact approach. There's no exchange of pleasantries, or chit chat. But they got the job I needed done, and they did it fast, and well.

Excellent experience at Tire Pro & Repair. Their pricing was lower than anyone else I checked in…read moretown, and the service was outstanding. They took the time to explain my TPMS warning light and helped me choose new tires without any pressure or upselling. The showroom was clean and comfortable, they even offered me a bottle of water while I waited. Friendly, knowledgeable guys who genuinely seem to care about their customers. I'll definitely be back and would highly recommend them to anyone needing tires or service.

Nice guys, helpful, super reasonable price for four new tires and balancing and whatever else they…read moredid ;) Shop at small local places not big corporate chains, people!!!

I've purchased numerous sets of tires here over the years. Everyone there is great. They let you…read morechoose the tires you want...no pushy upsell but when you ask, they'll share honest opinions including when not to spend that extra money. Alignments also available. Waiting room is roomy, bathrooms are clean, and they will stay late to make sure you're taken care of. Service plus value makes this a top place.

Christian and his crew got us right in and fixed and on the road fast!! Appreciate the fast…read moreservice!!

I had several sets of tires installed, 3 alignments, and a set of lawnmower tires changed. They…read morehave lower prices then I jave found anywhere else, and they notice little details that others missed. Such as a date code of a "new" tire that i purchased somewhere else that showed it was 3 years old.

Two gentlemen there went above and beyond with their service. They were friendly, honest, and…read moreprovided a great deal with my circumstances. I'll definitely be coming back here for future tire work and recommending them to friends and family.

Needed a last minute repair before departing on a road trip & was referred to Jim & Randy who were…read moregraciously accommodated my need for a timely service. They slipped me in, & not only replaced a suspension mount bolt, they tightened up others they found loose on my 2022 Silverado too. All in all, they were receptive, professional & extremely kind! I highly recommend their shop & services when in Chico or surrounding area. Thank you for squeezing me in!!

Jim and Randy are very fair and honest. I've taken all my work and personal vehicles for years…read more I've always been very pleased with them and prices are fair. They've expeditated my cars when needed because they are my work vehicles. I highly recommend them. Victor Gottman

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

These folks are the best. Took care of our 2014 Chevy Z71, complete AC failure, fixed it in 1 day…read more Fair priced, and great service. We will be back.