Izaya at the Advanced Auto Parts store on Bluemound Road did the diagnostic on my car to determine…read morewhy the engine light was on. This free service was super appreciated because I found out the problem within minutes and because Izaya was very friendly and clearly enjoyed the customer service part of his job. I so appreciate this valuable service being provide for free by a very personable and professional young man like Izaya.

This is the go to place for me when I'm in Brookfield it's well stocked, nearby and usually not…read morevery busy so it's easy in and out. The prices are a few bucks more than Walmart but that's the cost of a store nearby. Compared to online prices it's very expensive but I don't have 3 day shipping time. Staff helped me find the correct parts every time, whether it's the tools or the parts to install. 21/2024 Service 5 Ambiance 5 Location 5 Value 3 pretty much average for a parts store.

Parts for most every car, and awesome if you're a do it yourselfer…read more They'll change your wipers for free too! Fast service and good people there too

I went to this O Reilly to have my battery and charging system code light check on my car, the…read moreworkers didn't want to come outside to check any codes. The service was poor, I had to take it somewhere else to have the codes tested and read. After having my car tested I needed an alternator so I called this store to order one they said they had one but when I picked it up they didn't have it so I had to wait around for them to order one. When it finally came inI brought the alternator but the worker never told me it wasn't a new one it was a rebuilt alternator which i never knew they sold. I had the mechanic put this part in and it was a piece of crap! So I had to take it out of my car and return it and found out it wasn't new so I had to buy a new one and put that one in my car. I would not suggest this OReillys!

Today i had one of the most pleasant experiences at a 'car place' than usual, and I WILL be back to…read moreDiscount Tire again! So yesterday afternoon, I started hearing a weird tire noise on my left front tire, but had no idea where to go (I'm newish to the area). Google search found me Discount Tires on Bluemound, close to me. No appt., I just walked in, and they got me right in. Explained my tires were nearing their 10 year lifespan (who knew? i didn't realize this was a thing), and the tread was starting to separate on my left front tire. Yikes. So I went ahead and sprung for 2 new front tires. I wasn't happy at all about this surprise expenditure, but it was better than a blowout at 60 mph on 94, thank you Jesus! Jumped back in the car, and before I was even out of the parking lot, that weird sound was STILL THERE! What the heck? ‍ Went back in, had them check again; it was actually my left REAR tire, which had a huge BOLT wedged into it (THANKS A LOT, Waukesha construction zones)! Why this wasn't seen earlier at DT, I don't know, but it is what it is. The hole was too large for a patch, so they gave me a 'gently used' closely matching tire. AT NO CHARGE. As a woman who knows little to nothing about vehicles, so is at the mercy of those who DO know about such things, I almost cried. THESE are the kind of places - and people - that we need more of because they are so desperately needed. People are tired of being scammed. The front of the DT shop was clean and tidy, the guys in the back of the shop were highly efficient (and even that part of the shop was very tidy as well). I never met Bruce Halle, DT's founder, but his amazing business model and values lives on in his employees! I know where I WILL be going when it's time to replace my 2 rear tires! Thanks Chris, Niko and team!

This was my first time buying tires from Discount Tire, and I plan to do business here again! The…read moreservice was exceptional from calling in to get a quote to walking in for follow-up discussion on choosing the right tire, and to check-in and tire installation. It wasn't busy yet at 8:00 AM when I arrived for my 8:15 appointment, but there was one other car and then 3 customers walked in after me with tire repair help needed. They quote about an hour for most jobs, and I was out the door with a set if 4 new tires 35 minutes after I walked in. I compared pricing for the tires I chose, and Discount Tire was very competitive. The service, alone, won me over, but competitive prices help, too!

My motorcycle rear lights blew out, and it was getting dark. At first I was hesitant to even ask…read morethe two employees behind the counter, but I was grateful to treated with an exceptional care and customer service. CHRIS, went above and beyond by having the patience to not only find the right light bulb, but without hesitation helped assist me with the new lightbulbs in the dimness of the late evening. Thank you CHRIS for your excellent service care. I will definitely recommend my family and friends to come to you for service. CHRIS gets THE FIVE STAR GOAT AWARD!!!!

TERRIBLE customer service! It's one thing to be understaffed and not be able to help, but how you…read moredeliver that message is everything. Answering "not gonna happen" to a normal everyday customer request (wiper blade installation) is unacceptable. There are FAR better ways to convey the inability to fulfill that request due to lack of staff. Trash. Won't be back.

Went in to get a new battery. Jim was FANTASTIC!! He installed the new battery in the -10 degrees…read moreand was so friendly. 10/10 service

The fella that works here during the day is courteous and responsive. I wouldn't hesitate to shop…read morethis location in the future. If they don't have your part in the store, they will get it for you in a jiffy. I needed new wiper blades and they were out of the inexpensive ones that I needed. They upgrade to the next level and discounted my purchase because of the lack of inventory. And although I could have installed them myself, the guy came out and snapped them on in second flat.

I recently bought a car from h&h and they went above and beyond the call of duty to make sure that…read morethey had sold me a top quality vehicle and they helped me in every way possibl. I will be a repeat customer of theirs

Do NOT buy from this seller. I purchased a brand new engine, but what I received had serious…read moremechanical problems from day one and was clearly not in proper condition. The engine was sold as new, yet arrived with defects and technical issues. When I contacted the seller, they refused to take any responsibility and avoided resolving the problem. This is dishonest and unprofessional behavior. Save your time, money, and stress and stay away from this shop.

I bought a 12v/6 4 amp Carlyle battery tender charger. Works good. $52.00 was a bit high, but it's…read morea middle of the road model. The staff will tell you on electronics that returning for a refund isn't possible. Don't believe it. Look at their 30 day refund policy! There could be a 15% re-stocking fee though.

They work and deliver a good part and are as they should be i will order from ace auto againread more

The guys in the yard and the only lady working the front desk are the only people that will talk to…read moreyou as a normal human being. The two older gentlemen are very rude and i think they dont understand what it is to be in the customer service industry. Worst customer service ever. Last time i buy from there.

i work in Milw area and had problems with a customer installing an a/c compressor Number matched…read moreone sold to one on vehicle for ever reason it didn't work and when installed tore up the wiring on it explained the problem to Jeff even though we both agreed something with install must have gone wrong . He was able to help me and my customer, It's hard to find good customer service nowadays but i always get it with Jeff and his team, thank you

JD at 1-800-Radiator is the most knowledgeable parts distributor in southern Wisconsin. They always…read morehave a huge inventory, every time I need a part he has it. From radiators to fuel pumps he's your guy.

Friendly and helpful staff, fast and professional service. I was in and out in ten minutes and an…read moreissue that's bothered me for months is now fixed! Thank you!