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    Damage to roof directly below, missing tile.
    M Y.

    BEWARE, BEWARE, BEWARE!!! Based on the reviews I had read, I hired C-Wags, LLC in August 2019 to clean and treat my concrete tile roof. 5 months later I discovered a major roof leak causing $4700 of damage to my home. Upon further inspection I found the roof covered in moss and weeds growing on my roof. There were several cracked tiles and a broken tile resting against the gutter which could not be seen unless you were on the roof. After closely inspecting the before and after pictures I had received via email from C-wags, LLC at the completion of the work, I noticed the same broken tile that was resting against my gutter. The broken tile was NOT in the before pictures that C-wags, LLC took or the ones I had taken that morning prior to the job being started. I contacted Josh Burt 1/10/2020 and explained what I had discovered only to have him get very defensive and tell me that the tiles were already broken and they took the pictures to show me that. I asked if that was in fact the case, why wouldn't they show that in the before pictures and let me know I had a giant hole in my roof so I could have it repaired, before it filled my attic with water. He suggested the pictures he sent did that. I then informed him that I had my own before pictures from that morning that show there were no broken tiles and I was giving him an opportunity to make this right. Mr. Burt quickly changed his tone and informed me that he also owned a remodeling company and could likely repair all the damage caused. Mr. Burt then said that he would adjust his schedule and give me a call back, so he could come out that afternoon to take a look. I followed up with Mr. Burt 1/13/2020 as I had not heard from him again and informed him if I did not hear from him by 5 p.m. that day I would be turning it over to my insurance company. To date I have not heard from Mr. Burt or anyone at C-Wags, LLC. I am completely stunned at the amount of positive reviews C-Wags, LLC has received and would not recommend using them for anything as I would hate to see someone else's home damaged by this business. If you're reading this and have also experienced damages or careless and sloppy work performed by C-wags, LLC, I strongly suggest you file a complaint with the CCB to ensure Mr. Burt and C-wags, LLC are held accountable for their business practices. https://www.oregon.gov/CCB/complaints/Pages/how-file-a-complaint.aspx

    Scheduled service in May for gutter cleaning and moss treatment. They supposedly apply moss treatment that kills it- they do not actually remove the moss. So I waited to see if the moss would die off. Their website claims 12 months guarantee for moss removal. Come October the roof is all green. I reached out and they said they would come. Got scheduled. No one shows up. He says the winds were an issue and schedule is again. Again a no show and no mention of a reschedule. I reach out again, nothing. Reach out again and apparently being scheduled does not actually mean you have an appt especially if you are not an actively paying service (thought the first service did squat). I just want what I paid for. If this was not an advertised guarantee, I would just think I was out the money and never use this company again. Now I think I'm out the money and telling everyone I know to not use this company.

    This is how they seal concrete. A big sticky mess! Total disaster!!! You can see it's all over the paint on the house also! WTF?
    Robert A.

    Josh is a moron! He caused $1500 in damage to our newly painted house when his band of rejects tried to seal our concrete. He refused to pay for the damage. We sued him, and won. I now have a court judgement for almost $3000 (+legal fees) against him and his shady business. I will collect! DON'T HIRE CWAGS!!! After I posted this same review on google, Josh sent a threatening txt to my wife in response. See the screenshot of that txt below...

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    6 years ago

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    8 years ago

    My gutter cleaning and moss treatment went smoothly and I couldn't have been happier with the job. Very thorough!

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    7 years ago

    Great customer service for gutter cleaning. Josh was great to work with. If you want moss treatment the right way, highly recommend CWAGS.

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    Page 1 of 2

    Ask the Community - Cwags

    Review Highlights - Cwags

    Josh was good at communicating and getting back to me with questions beforehand.

    Mentioned in 15 reviews

    Read more highlights

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    Moss Busters

    Moss Busters

    (248 reviews)

    Southeast Portland

    Moss Busters are great! The folks I had communicated with throughout the process (Keaton and Drew)…read morewere awesome. As a new homeowner, I appreciated their knowledge and help. They were friendly, too! I highly recommend them and I will certainly be giving them my business in the future. I hired them to do roof cleaning, gutter cleaning and moss-prevention treatment. And to me, the price was fair and affordable. Again, I'm a new homeowner and this was the first time I ever had to do this... so even if what I paid was too much (I wouldn't know), I don't care because their stellar customer alone was worth every penny. Thanks, Moss Busters! I'll see you again in September!

    This is my 2nd time using Mossbusters to clean my roof, gutters, power wash my siding and this time…read moreI had them power wash my agate patio. Tyson and Hayden did an excellent job on everything!! I get a lot of moss on my backyard roof due to a lot of maple trees. Each time Mossbusters made the roof look new. They do an inspection as well and will fix any light repairs (there were a few loose nails in some flashing that they hammered back in) and let you know if there are any concerns you should address. They do a nice cleaning and washing of all the gutters and even though you can't really tell from the photos, my vinyl siding looks sparkling clean, especially the side that in the shade and gets a bit green. I had recommended them to my neighbor who also had service done a week ago and they gave us both a discount!! I would not hesitate to recommend them to anyone who needs these services.

    Bridge City Soft Wash - Gutter cleaning

    Bridge City Soft Wash

    (9 reviews)

    I had noticed moss growing on the roof right outside our second story window and thought "well that…read morecan't be good". Coming from a place where it doesn't rain 9 out of 12 months I had to educate myself a little about this subject. Thinking about it now it was probably not that ideal season to get this done however I didn't think about that at the time. Bridge City Soft Wash was one of the first companies that popped up on Yelp when I did a search for "roof moss removal". Google had provided what a cleaning and treating would cost so that's pretty much all I had to go for in terms of what to expect. I send a message through Yelp and provided what I wanted to get done and hoped for the best. David responded really quickly and even told me he could be out the next day to take care of the roof, which was on a Sunday too. The price he quoted was what I was expecting to pay so why delay it, I said "see you tomorrow!". David showed up and proceeded to clean and treat the roof. Took about an hour to and hour and a half. I can't really say how good the job was since 95% of the job is on the second story so it's not something I can see but I could hear him using the brush around the roof while he was here so I have no reason to doubt the quality of the job done. He even offers a 1 year warranty on his work so that just gives a little bonus on top of everything. Overall, really satisfied with David and Bridge City Soft Wash and I'd recommend him to anyone needing the services he can provide.

    David does great work and showed up ready to tackle this big job. I got 4 quotes and his was great…read moreand not 4 to 5 weeks out, like the other large company which was a few hundred dollars more. plus I wanted to go with a smaller business. I enjoy helping smaller businesses and hope they continue to thrive. Definitely reach out to Bridge City Soft Wash. I really valued the care he took in completing this job on the weekend. I provided him snacks and hydration and for him to be safe and take his time. I've done just my small garage roof in the past and it's serious work. I'll use David in the future. A+ work.

    Quality Master Roofing & Remodel

    Quality Master Roofing & Remodel

    (18 reviews)

    Victor with QMR was prompt, professional, and proactive…read more He responded to my request and was at my home within 2 hrs. We found a small leak coming through a vent from our roof. He was able to find the issue within 10 minutes and sealed off the area in 20 min. He found there were other areas on our roof that could use some preventative care. He later supplied a reasonable quote and offered to come back the following morning. We had other options but knew we would go with him. The job was finished the next day in about an hr. Leak is gone, and roof is further reinforced. The weather this week in particular has been a cold, windy, and wet one. There was even a light dusting of snow the night before Victor came to work on our roof. We appreciated his proactiveness, and friendly demeanor in our situation. I'd recommend him to any of my neighbors who may have similar issues.

    It's been just a couple of months since Quality Master Roofing replaced our cedar shake roof and…read moregutters with Certainteed Presidential Shake and 6K metal gutters with leaf catchers. I couldn't be more pleased with the job they did. Vitor was great to deal with during the whole process. During the quoting process I told him about concerns I had with the existing roof (venting, skylight and gutters) and he made recommendations on how they could/would address them. His quote was straight forward (no confusing options or upsells) and his team delivered what was expected. They started and finished the job on schedule. They did a great job keeping the work site clean at the end of every day and after final cleanup it was difficult to tell they had even been there. We've since had some heavy wind and rain storms come through our area and the roof and gutters have been solid. I really like the 6K metal gutters, and the leaf catchers are a very nice feature. I was impressed by the professionalism and quality of work of the Quality Masters team and highly recommend them!

    Homemasters - Battle Ground - Your local friendly Homemasters roofer!

    Homemasters - Battle Ground

    (13 reviews)

    I had New Gutters installed 1 and a half years ago. They looked and work great, but I live at an…read moreelevation that receives plenty of snow. After being gone during the winter, I came home and the gutters were destroyed from the weight of the snow sliding off the roof. I contacted my sales rep and let him know what happened. He informed the owner who sent out the installer within a weeks time and replaced the damaged gutter. Most companies would have told me Im on my own, but both the Company, Owner, and his employees show alot of care and compassion, and I wasn't billed for additional work. They will get more of my business in the future, and I'll make sure they are added to the reputable contractors list at LMCH.

    My roof started leaking during the recent wind and ice storm (Dec 2022). The leak penetrated into…read moremy closet's ceiling sheetrock and started to drip & damage my hanging clothes, carpet, and a lot more. Fortunately, I found HOMEMASTERS Battle Ground on Yelp then talked to Jeff on the phone today (Dec 27). Jeff originally suggested to put a temporary tarp on the leak. An hour later, Jordan and Joel showed up at my door, found the leak around one of the flashings and sealed it on the spot! (No need for a tarp!) I'm grateful for the promptness and professional work of HOMEMASTERS. (Joel even vacuumed where some ceiling insulation fell into my living space during the attic inspection!) Thank you Jordan and Joel for getting on my roof during this nasty wet and windy day (Dec 27) in Vancouver, WA.

    Cwags - pressurewashers - Updated May 2026

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