Had subscription ready on Friday. Went to get it due to my insurance I had to pay for it are wait…read moretwo days Sunday. Went back on Sunday morning and was told it wasn't ready. I explained to the girl what happened on Friday she just said not ready come inside and they would get it ready for me. That was non sense because it was ready on Friday. Two last times my Dr. Had called in some medicine like at 3:00. and I kept checking and it was always in progress. From 3 in the afternoon until 9 at night i finally got in touch with the pharmacy and was told it was just then coming out. Wanted to know if I was coming to pick it up and I said no not at 9:00 at night because I'm 81 yr old So after this time I'm not going to use this Walgreens anymore with that kind of service This was at the Walgreens on Cloverdale and Miller in Winston Salem

I would not recommend this pharmacy, at all as well. Note the good reviews were over a year ago…read more Back then they had good customer service, now people seem to lack the minimal or marginal customer service skills, most of them have nasty attitudes. They forget without customers there isn't a job and people have options, i.e. there are other locations and other pharmacies like CVS which is not even a mile away. I've decided today to switch my prescriptions over to CVS, I'm tired of dealing with rude snippy disrespectful clerks, who pick and choose who they are going to be polite to. If I have to get anything from Walgreens it will not be at this location!

I think most of these reviews are outdated. I visited today and had a great experience. Went inside…read moreto pick up my script, pharmacist and staff were both helpful and friendly. Paid for something upfront and other than than the cashier "over-sharing" about another customer, they were nice. Maybe a small tweak in discretion, and it would've been perfect. Give them a try- they've changed.

Not 24 hours. I am not feeling well and receiving incorrect information is not ideal whatsoever.read more

The High Point of my trip to High Point was finding out that the walls of Walgreens are in fact,…read morenot green at all. Well, not really. This is a very standard Walgreens with all of the usual refinements. We bought a stick of make up and some mouthwash here. Everything was so expensive, I wanted to swear, but then my other quarter told me to wash my mouth out, so I did.

0 stars if that was an option. Rude staff for no reason. Unhelpful, and acts like you're an…read moreinconvenience. Sorry I'm here to pick up my prescription & you have to do your job, Jesus.

Needed passport photo; was in and out in 10 minutes…read more Really nice and helpful salesperson.

The pharmacy itself is fine, they usually have meds in stock and have good customer service…read more However, that really doesn't matter if they are not open during the advertised business hours. It's 815pm and today they close at 9 so why are they already closed I ask. I assume the excuse will be short staffed but the reality is short staffed or not people still need there medications. You can't close just to be closed and because you're short staffed... this has been an ongoing issue at this cvs for years and it really needs to be addressed. Your dealing with people's live and some of these medications are life saving. They really need to buck up at this location.

Appointment at 9:20am. Arrive 9:15. Minute Clinic hours: 9am. Pharmacy and minute clinic totally…read moreshut down. Not a person in site. Couldn't even find a cashier. Ditch this place.

Very rude on the phone. I was going to switch to this pharmacy but one phone call and I certainly…read morewill not be using this CVS.

For a pharmacy that's responsible for dispensing narcotics and life saving drugs this place is…read morewithout a doubt dangerously unorganized and seemingly incompetent. They're also grossly understaffed. They should be audited as I have little doubt dangerous mistakes are made here

I called to check to see if they had the new Moderna vaccine for covid for seniors. The pharmacy…read morestaff was very helpful, not only did they have it but she told me that they were not very busy and that now would be a good time to come. The staff member was very knowledgeable and friendly. Didn't wait very long. It was a great experience.

Went in for a prescription it was dark outside (after 8 pm) the parking lot was well lit, plenty of…read moreparking. The people in the pharmacy were friendly, quick and efficient, They also directed me to the right isle to pick up other items I needed. I had to check out my other items at the front- the cashier was nice. I asked if I had coupons- she didn't know- I seen them on the screen and asked to use the. (The other CVS asks if you want to use them) Overall they had my prescription filled by the time I got there from the doctor's office . This location is open 24 hours.

I ordered a bunch of items online after going through discounts and Extra Bucks Savings on the app…read more I selected pick up. I drove to the store early the next day. Parked and went in, gave the clerk my name and got my order. Great experience and I saved a lot.

Hardworking staff. Usually super busy. But they need more help…read more Slow to text/communicate regarding being out of critical meds.

Look, I *know* that the US Healthcare System emphasizes doing the most with the fewest staff, but…read morereally... My wife and I dropped in to verify the schedule of our Covid-19 boosters. We'd already checked our Medicare status, but wanted to be sure so there would be no surprises. The person administering the shots sounded overworked (and kind of miserable-to-be-there) and told us "If you got this far, it must be correct." She was unwilling to verify it on her computer. Hmm... Two days later when we appeared for our appointments (one at 12:30 and the other at 2:30) her attitude had not changed, nor was she willing to give my wife a shot right after me - no, we'd have to come back in a couple of hours for that. Now, I know what it is like to work with the public, but the edge on this person's entire being spoke of a deeper problem. If she's overworked and stressed to the point of being surly and unwilling to bend even a little bit, I can only imagine she's under strict regimentation from corporate or is just flat-out overworked. Or...? I'd like to give her the benefit of the doubt. Thoughts?

I had to go over here while in town for some medical stuff and I had the besttt cashier Ever, her…read morename is Majesty she went over and beyond her job to help me find what I was looking for then she helped me with the app .... It is a Positive Blessing when Great customer service still exists. Thanks again Majesty for being kind, professional and present for the Customer... oh by the way several of the customers took time out to speak to her so that also speaks value to her character.

Needs Better customer service because I waited over 15 minutes to get help in the cosmetics isle…read morefor a DoorDash order

My relationship with CVS goes way back in years to when I was young, living in Boston,…read moreMassachusetts and my car broke down in the middle of the highway, at a time cellphones didn't exist. I had no idea what to do and suddenly I look through my rear view mirror and see a CVS Samaritan Van here to provide help and relief to a driver in need of roadside assistance. You don't know the feeling of relief that I felt at that moment. Since then I have been a customer of CVS and when I moved here to Roanoke, I choose the CVS in Towers as my pharmacy of choice. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new businesses and restaurants and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the CVS Pharmacy in Towers in Roanoke, Virginia, is the perfect example. Open seven days a week until 12 midnight, conveniently located, with a nice size parking and a drive through window, these are some of the reasons why I choose this pharmacy, but like me there are many others who shop here and it tends to be very busy. Bust just like in the restaurant business, it is the very busy ones who tend to be the best ones. But everytime I've visited this pharmacy, included today, the pharmacists seem to be very busy, yet if I waited in line, they have always have had the time not only to deliver my medicine, but they have had time to listen to my needs and help with whatever they could. And I appreciate this very much since my mother was a Pharmacist for 50 years and worked as the Head Pharmacist and Pharmacy Manager in the Oldest running Pharmacy in Old San Juan, Puerto Rico, having passed the Pharmacy Boards of Florida and Massachusetts as well. For the first time I was having a Colonoscopy done as a preventive measure and the specialist doing the procedure had the medicines that I would need to prepare for this sent to this Pharmacy. When I went to pick them up I found out that my insurance didn't cover them, so after noticing there cost I asked if they had any plan that could help me lower the cost a bit. The pharmacist taking care of me brought the medicines to the "Consultation" counter and asked me to wait there. There, almost immediately the Head Pharmacist, came to see me and was able to use a card or plan they have for this, making the cost of the medicines more reasonable. I just had to wait in the waiting area for the Pharmacist to process the transaction. I thanked her immensely and mentioned to her about how my deceased mother Pharmacist would have been very proud of her. This Pharmacy may have many advantages, but their primary one is their people, their pharmacists, who work in a very caring profession, and do their work well. For I find that people don't mind how much you know and how many degrees you have, as much as that you care.

The pharmacy staff are incredibly rude and will lie about deactivating your prescriptions. I got…read moreprescribed a new bp med and had an allergic reaction. Someone on staff deactivated my old prescription and then lied to me about it stating they can't deactivate scripts. I had to call my doctor to get it fixed and when I picked up my new script for my old bp med the guy asked if I was taking both. I said no I'd had a reaction to the new one. He said oh let me deactivate that one then and literally did it in front of me. I also deal with this location for calling in scripts for doctor's at my work. I can never reach the pharmacist. They answer, put me on hold for 5min and then fwd me to vmail vs picking back up. I hate dealing with this location.