This CVS pharmacy is the absolute worst! I called in my persciption. I get notified via text that it is ready for pick up. I show up and they tell me they are having issues with their computer and cannot run through insurance. Then I go back two days later hoping that this is resvolved. It is, but now they tell me my perscription is not ready and to wait 10 minutes. I wait 10 minutes and they give me the wrong perscription so I have to turn around and (again) specifically ask for them to call in what I had origionally asked. She says that will be another 10 minutes. When I do fianlly pick up my perscription the lady makes me wait while she has a funny flirtatious conversation with her coworkers and with no regard takes her sweet time to do anything producutive. I do not recommend this level of unprofessional service! read more

The pharmacy at CVS has some of the most unfriendly people working there. The pharmacist hung up on me and my elderly Mom. Every time we picked up prescriptions we felt like we were bothering someone. Very bad customer service. We ended up moving all of our prescriptions to another pharmacy. We are pleased with our new pharmacy. read more

CVS is not what it used to be. The pharmacy service is so bad. My doctor sends prescriptions for regular name brand meds and of course everything is Generic with them. Some meds have a difference with quality and potency. Thyroid medication is one example, but they purchase the most cheapest products and if you don't ask, you won't know. CVS used to be number one, but even the pharmacy outstanding customer service is gone. read more

Store is very clean, however they tend to sell out on sale items very quickly. This one cashier that works in the evenings is not very friendly or helpful, her name is Brittney. The other associates that work in the evenings are always so nice. She seems to creep around the store while you are shopping and never asks you if you need any help. It would be nice if they stock extra sale items for the demand. read more

The staff here is always very friendly and helpful. If only my insurance company was so accommodating. It is not at all fair that a pharmacy tech. has to be the customer facing rep for them read more

I have attempted to use this Pharmacy many times as it's the closest to my house. Every time, after just a couple visits, I end up pulling my business elsewhere. The staff in the pharmacy department is extremely unhelpful. If you call you're lucky to get someone on the phone and if you do they never know the answers to your questions. If you question the cost of your prescription they get defensive and don't try to explain things or work with you. The staff here does not understand what it means to give good customer service and they're hurting people because prescriptions are already extremely expensive. read more

This review is for the pharmacy. I was there today for a flu shot. After checking in with a technician who was pleasant, I was directed to go and be seated In the waiting area. Even though there were no people in front of me nor in the waiting area, I had to wait a little while. However, I understand the pharmacist has other things they are juggling.... after waiting about 15-20 minutes the pharmacist came out from behind the counter, and without saying a word, put her hands (as well as her eyebrows) up like "well, are you coming over here or not??" I got up and went over to her, and she said she "just needed a shoulder" to which I obliged. She rubbed my shoulder with an alcohol wipe and then...BLEW, seriously, with her mouth, on the area where she'd rubbed the alcohol....?! She then asked why I waited so long to get a flu shot. ...."WHY did you wait so LONG?! Do you know it is FLU season?!? I am already filling prescriptions for TAMIFLU! this takes TWO WEEKS to take effect...!" It felt like a lecture and frankly, I'm an adult and don't feel compelled to answer to anyone as to why I'm getting a flu shot TODAY. I've had flu shots for years at various pharmacies and have never had a weird, negative experience like this. read more

I went to the drive-up at Store #3643 to pick up two prescriptions, that CVS notified me, were ready. I was greeted with "yes?" Not hello, how can I help you? Not hello, how are you today? But rather, "Yes?" Like ok...you are totally making me work right now! Unfriendly, short answered girl who looked mad at the world and completely bothered by my arrival. A terrible way to greet and treat your customers CVS, keep those kind off the front line! Upon opening the medication at home, I realized that it didn't look like what I had been taking. Different size, shape, color and the imprinted coding on the pills read something else. Concerned? well of course I was. So, I called the pharmacy...dumdadumdum!! 17 minutes on hold just to ask to speak with the pharmacist, then another 8 minutes. A lady picked up and said "hello". I said "are you the pharmacist?" Response, "yeah?" (can't make this stuff up folks!) I explained that I picked up a prescription and it was completely different in size, shape, color etc. Response, "okaaay?" I asked "well, can you help me with that?" Response, "help you with what?" Is it the same medication? I asked! "yes, just a different company" ughh...like I'm suppose to know this. Absolutely horrible customer service here CVS!!! Perhaps I understand better now, the charming, smiling, pleasant girl at the drive-up! read more