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Walmart Supercenter

1.9 (33 reviews)
Open • 6:00 am - 11:00 pm

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Lesli S.

Hands-down, this is the absolute worst grocery pick-up service that I have ever experienced. Please note, this review only pertains to the Kernersville store, as I have never had bad service at any other store - at least for pick-up. My order was for 5:00 PM - 6:00 PM yesterday. Over the course of 2 hours, I had 4 associates tell me that my order was not ready, but they couldn't give me an ETA. As they had both my grocery money AND my groceries held hostage, I felt compelled to stay and wait. The pick-up line went to voicemail the entire time. At the 2-hour mark, I called the store to see if I could get some assistance. After a 20-minute wait, an unidentified female manager (who was very nice) told me that my order was currently being picked and that it would be at least another hour. I asked if I could pick up my groceries tomorrow, as I could not wait another hour. She said that I could come back, so I left. At 8:35 PM, I was texted that my order was ready, but I was unable to return to the store. Today, I got here at 5:45 PM. It's 6:50 PM now. The associate who answered the phone told me he would "get to it when he could" and the second associate told me it would be awhile because "yesterday's orders were pushed behind today's". As this is 2 days in a row, I can only conclude that the PickUp Department here is a complete sh*t show. If I'd had the luxury of waiting 3 days for a refund, I would absolutely have gone somewhere else - anywhere else. The store is ok if you are doing your own shopping, but avoid the pick-up like the plague. Edited to add that groceries were received at 7:20 PM.

Mark S.

Today is 9/26/18. I'll let the pictures do the talking. Quality control is seriously lacking and placing public health at risk.

it says masked required well it needs to be masks required and carts been sanitized it is sad that people are giving this store bad reviews

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2 months ago

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7 years ago

Great selection of products. Self checkout is convenient and I didn't have any problems finding what I needed. My favorite Walmart so far.

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10 years ago

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Review Highlights - Walmart Supercenter

“I am saving so much time by ordering online and picking up without leaving my vehicle!”

Mentioned in 2 reviews

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I came for a pickup order. Staff was busy but they got to me as soon as they could. I got a shower…read morecurtain and some cleaning supplies. I'm pleased with my purchase.

Target used to my go to and a must for weekly errands. I know they are going through renovations…read moreand have a lot going on, but the customer service has been lacking. The last few times I've been in the store, I have not had a good experience. Today, I went in and had a pleasant interaction at Starbucks. Started my shopping knowing my main item would be in the tech area. I arrive and look around for someone to assist Me. I stood at the counter, walked around the area, called Target from my phone and could not get an answer. After about 20 minutes, I walked until I found an employee. She called on the walkie and someone finally showed up. He seemed irritated from the get go. I was as pleasant as I could be and told him what I was looking for. He opened the cabinet, handed me the package and rang me up. I was a little concerned and wanted to make sure the item was correct. So, I unpackaged and tested it and sure enough, it was the wrong Item. At this point, he was out of sight! Instead of continuing my shopping as I had planned, I ended up at customer service for a refund and took my business to Walmart. The experience was night and day as I was greeted and helped immediately with a smile and thank you! I went to the website to provide this review/ feedback and it kept rerouting me so that was another frustration. I hope my local Target can do better!

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3.0(8 reviews)
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Gabes is an discount or off price retailer. You may pay 70% less than the regular department…read morestores. You can shop for food items, kitchen, bath, clothing, shoes, and general housewares. Just because it's a discount store doesn't mean it has to look like that. The items are displayed in in such an disorganized fashion. It makes shopping for specific items feel rushed because you are looking through chaos. There were 4 people in line and 1 additional customer waiting for a price check. There was only 1 register open. However, two Gabes employees were standing behind the one cashier having a chat. The quality of most items I'd say are fair at best. There are times you can find quality brand items.

My 75 year old mother was refused a return today because the manager said she had returned the item…read moretwo days earlier. They refused to give her money back. How has it been returned before if she has the item and receipt today? They claimed the manager had her on tape returning the items earlier. All of this is going on while she is standing with the item and receipt. I thought it was odd when they made her get out of line and wait so they could handle her return. Thank goodness an associate that was working with my mom explaining multiple times that you cannot return something that has been returned before if the patron has a receipt. My mom asked the store to call the police so they could review the "so called tape". This never happened of course. This will be reported to Gabe's corporate as harassment.

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Walmart Supercenter - grocery - Updated October 2026

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