Had subscription ready on Friday. Went to get it due to my insurance I had to pay for it are wait two days Sunday. Went back on Sunday morning and was told it wasn't ready. I explained to the girl what happened on Friday she just said not ready come inside and they would get it ready for me. That was non sense because it was ready on Friday. Two last times my Dr. Had called in some medicine like at 3:00. and I kept checking and it was always in progress. From 3 in the afternoon until 9 at night i finally got in touch with the pharmacy and was told it was just then coming out. Wanted to know if I was coming to pick it up and I said no not at 9:00 at night because I'm 81 yr old So after this time I'm not going to use this Walgreens anymore with that kind of service This was at the Walgreens on Cloverdale and Miller in Winston Salem read more

I would not recommend this pharmacy, at all as well. Note the good reviews were over a year ago. Back then they had good customer service, now people seem to lack the minimal or marginal customer service skills, most of them have nasty attitudes. They forget without customers there isn't a job and people have options, i.e. there are other locations and other pharmacies like CVS which is not even a mile away. I've decided today to switch my prescriptions over to CVS, I'm tired of dealing with rude snippy disrespectful clerks, who pick and choose who they are going to be polite to. If I have to get anything from Walgreens it will not be at this location! read more

Store itself gets a 5/5, it's clean, well stocked, and employees are friendly and helpful. Pharmacy gets 3/5, the people who work there are nice enough and are trying but the wait at the drive through is often ridiculous (20-30 min) and we have also had issues getting what we need which especially in the case of my son with Type 1 diabetes is not good. I moved my own and my children's prescriptions to another, less convenient but easier to deal with pharmacy. My husband still has his prescriptions filled here and when I'm in a generous mood I will pick one up for him, have yet to have a pleasant experience. read more

I frequent this location because they are open 24/7 which includes their pharmacy. I've always had a pleasant experience with the staff and most of their products are in stock when I visit. This location also has 2 Red Boxes located outside which is why I'm primarily here as often as I am, LOL. The pharmacy is drive-they and that have 2 lanes. It busiest at at lunch time, so if you need to pick up a Rx I would recommend going early in the day or later in the evening. read more

I would not recommend this pharmacy at all! Every time we go to pick up a prescription, it is wrong. The employees lie and are extremely slow! Today was the final straw, when I was told three different stories about my prescription. Took my prescription to Publix! read more

We mostly visit this store for the pharmacy, and I've got to say the pharmacy staff is the best. They're always helpful and quick getting our refills prepped. And the online app lets you order your meds and it updates you when your scrips are ready for pickup. The store is always well stocked, and the rest of the staff is good to work with as well. There's also a Redbox outside for those of you still spinning your movies. read more

Been going here for years. Staff very courteous. I usually can find what I need at this store even if another Walgreen's doesn't carry it. The hours couldn't be better; their open 24-hrs. read more

Cloverdale Walgreens is the worse Walgreens I have ever had the pleasure of dealing with. If i could give it a zero star I would. Every staff member that I spoke with was unprofessional and unhelpful. Its sad the the store closest to one of NC largest hospitals is HORRIBLE! I feel sorry for the people who use it to refill their medication. I booked a rapid covid test on a Wednesday at 12:15. I arrived and was told i would have to go park for 15 minutes becasue they had not prepped the order or ran it through insurance. I came back in 15 minutes and guess what......she still had not completed the prep work! I take the test with minimal instructions and told i will receive a an email in 2 hours. No email in 2 hours...called back on wednesday and now told to wait 72 hours. I called back 72 hours later and was put on hold for 15 minutes. Hung up called back and was put on hold again. Asked for supervisor and was placed on hold. WARNING do not use this Walgreens! read more

So let's be honest how excited can one get about a drugstore. However, this is one of the best in town if only because they are open 24/7. This is a huge benefit with needing a drug after having been in the ER right across the street. They can be a bit slow but normally it is because there are a ton of people in the drive through and inside the store, so it is what it is. They also have a pharmacist 24/7 which is nice. read more

Open 24/7 with a drive thru pharmacy. What else have we ever dreamed of for our Walgreens? But really, everyone here has consistently been nice and gone out of their way to be helpful. My Walgreens of choice. read more

My son needed a required MenB vaccine to attend school out of state. (not required in NC) Neither our family doctor nor our usual pharmacy was able to help us. Walgreens on Cloverdale, Winston-Salem, NC, was not only willing to help, but very pleasant and professional in the process. They had strict and careful COVID precautions in place, but we were still able to get the vaccine. I would definitely recommend their pharmacy. read more

Ryan, the pharmacist, refused to allow me to purchase over-the-counter sinus medication thru the drive- thru at midnight. He said I had to come inside. I have no legs and didn't have my wheelchair because it was in my garage at home and I was "driving thru." I asked if he could bring it to me out front since I had no way to get in and he said "no." Ibadan all identification he needed, no one else was in line in DT nor inside, and he chose to allow me to suffer all night long while not being able to breathe all because signing a paper INSIDE the store would make the medicine work better than signing in the DRIVE-THRU where he could clearly see me. A pharmacist that wouldn't help an old lady without legs to breathe. That's a first for me and a last for me at this Walgreens. I get there are certain rules but he took this over-the-top and chose not to help. BAD SERVICE! Not a good pharmacist! Terrible decision! I could have died Over $6 not being purchased INSIDE the store. Sometimes you have to choose to HELP someone clearly in need and individualize the situation. He just didn't want to help me. Karma hurts. read more

This is the worst Walgreens in America. They are beyond stupid to the point of incompetent. I can't even describe my transaction in a way that explains it well enough. Highlights include 15 minutes at the check out because the "manager" took my credit card to the back office because their computers were messed up. This gave the clerk time to gossip and the 4th assistant clerk to borrow a lighter from yet another clerk. All stalling the process. Will never return. Back to CVS I go. read more

Pharmacy is incredibly rude and seems to lack the competence to make simple transfers to other providers. Go somewhere else

The pharmacy crew are so unprofessional and just plain rude. They treat you like you are less than them and constantly belittle you. We are all Gods precious children and shouldn't be treated poorly because of the medication that is PRESCRIBED to you. When I tried to switch pharmacies they would keep me on hold for over 30 minutes simply to hang up on me as soon as they took me off hold. Then, delayed sending my refills to my new pharmacy for THREE DAYS!!. My new pharmacy is 40 dollars cheaper then they are and Walgreens told me if I didn't want to go without my medication then I'd have to get it from Walgreens or wait until they had time to send it. I am going without before I give them another dollar and another chance to judge me . This place gets no stars but I cant post this without tapping a star they ultimately do not deserve. read more

Consistently slow service. If you go in here, allow at least 15 minutes to check-out. Seriously. Unbelievably slow every single time.