For the pharmacist who told my elderly sick mother you weren't a minute clinic and don't know where the nearest one is when she asked, you are a certified a**hole. It took me 5 minutes maybe less, to find the nearest one and make her an appt. She doesn't have access to the same things we do and it would have taken her longer to figure all that out. But judging by the review ratings, this CVS sucking so bad isn't new information. Go elsewhere folks. read more

Eeek. Me thinks not. This was a janky CVS- the carpeting was all stained, worn, threadbare. The whole store had a smell to it. Ick. The place was filthy gross! It's like nobody has been minding the shelves, and merchandise was all over, makeup stashed with the food, the packages all astray, askew, and akimbo. The clerks were too busy taking their sweet time ringing up someone who needed to use the CVS phone for a long distance call to check on something. Meanwhile, the self-checkout was largely out of order. They sell a lot of mass produced wine and beer, but no good deals, and no local stuff. Parking was easy, but the parking lot was full of litter, and not lit very well. Tight parking spots. There's not much else around here that's open late. read more

This review is in relation to the pharmacy only. They are very rude and have no consideration for customer's time. I don't want to type out the details of the entire interaction, but if you have time to waste and don't mind people being smug/rude, then you'll be fine going here otherwise avoid at all costs. read more

This has to be the worst pharmacy. The customer service is pathetic. I will be transferring my prescriptions to a different location even if I have to drive further. read more

Be on time . Be helpful. Not be smug. Don't ask for a review b4 services. And last but not least, know why I am here.

literally the worst cvs ever. if i could give 0 stars... i would. DO NOT GET YOUR PRESCRIPTIONS FILLED HERE. i came by yesterday & they said my prescription would be ready in 30 minutes, it wasn't. so, i decided to come back today (a whole 24 hours later). my prescription still wasn't ready. PLUS, the man helping me literally just walked away in the middle of talking to me & never came back. i waited about 30 minutes & no one acknowledged me at all. so, i got back in line & they said i had to wait ANOTHER 30 minutes for it to get filled. WORST CVS EVER! read more

If I could give zero stars I would. This pharmacy is slower than molasses and customer service is poor. Taking my business to a neighborhood Walmart pharmacy. read more

the slowest pharmacy i've ever been to. multiple times i've waiting in the drive through when there's no one inside. my prescription had been ready for hours but they said they were still filling it. I sat at the window for 30 minutes and no one acknowledged . unbelievable!! I have picked up from busy pharmacies and waited maybe 5-10 minutes 30+ when in the only person is ridiculous. read more

This is for the CVS at 1555 East Renner Road Richardson, Tx 75082, I walked in there this afternoon with a prescription from my dentist. Walked to the Pharmacy and was greeted by the new Pharmacist there. She told me it would just be a few minutes to take my order. After she took my prescription, she told me how much it would cost and she could have it done in 15 minutes. Her Techs were busy filling orders. 15 minutes later I was in line and picking up my order. Everything ran quickly and smoothly. Pharmacist name is Farah. She was very helpful, professional, and very personable. On my way out I ran into Theresa, the Assistant Manager, I see working there all the time and told her how nice the store was looking, She says they have a new Manager and a new Pharmacist. Theresa has always been the heart of that store. She is very knowledgeable, helpful, and friendly. I've met some really nice people there in the past two years I have been going there. I would highly recommend this store. Great location, largest CVS in the area, and has a great selection in the store. read more

i've never been inside but i was trying to get my prescription sent over. i quickly regretted that when the pharmacist talked over me several times while i was trying to ask her questions, i had multiple phone calls where i was very respectful and she continued to be antagonizing and very rude. i decided to go elsewhere. read more

Do not use this pharmacy, not only are they, including the pharmacist, extremely rude but something very nefarious is is going on !!! I was one of 3 people there today trying to pick up a prescription for pain medication. All 3 of us had been there for the third day in a row and were told they were out but they refused to let us know by phone or text. I get a text on other prescriptions that I will be pulling, every time but not on this. Could they be selling this on the street, I don't know ?!? read more

The store was filthy. The pharmacy does not have enough staff to keep up. It's clear the company is putting profits ahead of cleanliness and customer service. read more

My experience there is pretty normal and just like all the other CVS's. I do get annoyed with the CVS loyalty card system because I just don't go in there enough to want to get a loyalty card but when I do go in there I know I am giving up money by not having one. read more

CVS Pharmacy - Drugstores Near Me - Richardson, Texas

Horrible Pharmacy, they refill prescriptions when not ready, then when you are ready you have no refills...I'm wondering if the staff is using... They are always sorry but yet you are constantly checking their work, your doctor is having to call in refills or you are continually going to the store for another refill. Walgreens here I come. read more

Pharmacy is horribly rude. I showed up at 12:20 to pick up a prescription for my wife, that CVS had text here was ready at 12. I waited in line to get the prescription and as I got to the counter, they declared, "it is our lunch time," and rolled the doors down right in mynface as my 6yr old son and I were next in line. read more

If I could give negative stars I would. The pharmacists won't listen. They won't refill prescriptions that have 1 refill even after calling the prescribing Dr and insurance varify that insurance will cover the remaining med refill. CVS won't tell you why until you get upset with them for just repeating the statment that insurance won't cover and you need to call your Dr. Thank goodness my insurance company understands and took action while I was on the phone with them. The insurance company even said they get a lot of complaints about CVS. I will not be using them from now on. read more

Lost my prescription. Supposed to take it daily. It was delivered by UPS and signed for by "Lady". Will never use this location again and suggest the same for others... read more

This is the worse CVS Pharmacy. Go to the CVS on Campbell instead. There are 6 people working in the pharmacy and no one properly attending to walk-ins and drive through customers. System are slow or not not working at all. Staff is unable to think outside the square or use common sense judgement. Pharmacist can't think beyond what's in front of him. Manager is worse. Supposedly a Healthcare solution but Unable to identify how. Staff needs serious training on the value of their customers and how to manage efficient and effective customer care! read more

I didn't read reviews before I visited, but I'm glad I didn't. It is always good to form your own opinion. This pharmacy has been fantastic and not once caused me any hassle. In fact, this pharmacy has surpassed others that I've used, and I've used many over the last 7 years. People need to do reviews more and bump their score up. Don't follow everyone's judgement. Judge for yourself. read more

Clean place. Never had a problem. Just a regular CVS. Conveniently located next to lots of stores, restaurants, and banks.

Called to find out information on a TDAP shot, I spoke with in a female in pharmacy. We discussed my insurance information. She then tried telling me I can only use my insurance in Maryland or Virginia, even though I work and live in Texas AND have been to the Dr. here last month. I sarcastically told her thank you, while she said you're welcome. Obviously this staff member either has no knowledge or no experience. read more

WORST PHARMACY EVER. Because my office is so close, they are very convenient for me to use. I have given them chances over and over again. Today is the last straw. They have done everything to me from asking me when I would pick it up and after 2 hours still not having it ready to lying to me and letting my prescription expire after I explicitly ask about it expiring. This pharmacy has no clue what they are doing. Today I dropped off a prescription at 4pm and they asked me when I would like to pick it up. I told them 5:30. Knowing full well it would not be done on time, I show up at 5:45 and it's still not done. They tell me they are going to expedite it now because I am in the drive thru waiting on it. After sitting at the window for a while, she tells me to pull around up front and she would text me when it was done. Why do they ask when I would pick it up if they have no intention of having it done at that time? Why wouldn't they just text me when they feel like having it completed instead of asking me when I would like it completed? I am here every month and they have yet to have a prescription completed on time. Don't waste your time here. read more