Pros- open 24/7 Cons- pharmacy always seems to be…read moreunderstaffed. I dread walking in there to see all the seats being taken and everyone looks frustrated like they've been waiting half an hour. Staff goes back and forth from front to drive thru. Doesn't seem like there's a dedicated person just helping drive they customers. I would probably return here since it's the closest Walgreens to me.

I have to constantly call and ask if my pain medication is ready. There is every excuse you can…read morethink of why it is not ready. I ask if they could make sure my pain medication is marked so I can get it every month and do not have to start taking less medication the week before because it is never ready on time. Tonight I was told it was not ready. I told the pharmacist that I called in this afternoon and was told it would be ready in two hours. When I got there the pharmacist did not want to look in the vault. I told him it was there and he finally went and got it. Totally uncalled for. I will be changing pharmacies.

My neighborhood CVS…read more I've never had any major problems with them. Great customer service and its easy to get in and out. Also, I loved their Christmas decorations last year. They had black Santas throughout the store. Very inclusive, very nicely decorated. The pharmacy is 24 hours which is most helpful. Not sure why the rating is so low but this CVS is my go-to.

Bringing my wife to get some medications after an Urgent Care visit and the (female African?)…read morepharmacist is the most rude and unprofessional person we've ever had to deal with. She said something over the intercom and we had no idea what she said, so my wife walked over to see if she was calling her. RIDE pharmacist said, "IT'S NOT READY; I'm calling the manager...not you!" My wife replied, "Sorry, I didn't hear what you raise so wanted to make sure." Her RIDE reply, "I told you that it isn't ready yet. I said 20 minutes!" I don't care if this place is open 24 hours, I will never shop here again!!

AMAZING! I can't say enough about the professionalism, kindness, helpfulness, and service I…read morereceived from this pharmacy! JAMES a pharmacist that is employed here worked so diligently to help me it's unbelievable, seriously I love everything about this place. Thank you Pharmcare you will be my pharmacy from now on

Very helpful with questions over the phone. Something you don't see at many pharmacies these days.read more

I was in town visiting family when I discovered To my horror that I left my daughter's medication…read moreat home. I called this Walgreen's pharmacy, hoping that the needed medication would be on file, given their national database, and it was. They answered their phone just fine and said all they needed was an order from my daughter's doctor and it would be filled with no problem. Once I talked to the doc, and gave a bit of time, the Walgreens pharmacy staff again answered the phone and said they had the medication, but my insurance company had denied it due to early refill. The staff told me what the cost would be out of pocket for the six pills I needed. Once I got there, the medication was ready for me at the cost they quoted and they gave me a tip on how to appeal to the insurance company later, if I wished. Their service was exactly what I would expect--timely and courteous--and the insurance denial had nothing to do with Walgreens. Maybe they know about the bad reviews and made changes, but my experience was much better.

If I could give zero stars, I would…read more This pharmacy has been consistently disorganized for years. I stopped using them a long time ago, but my doctor's office accidentally sent a prescription here, so unfortunately I had to deal with them again. When I arrived, they told me they never received the prescription, so I had to call my doctor's office. They confirmed it had, in fact, been sent. It was in their in box that they never checked. This was after waiting in line for about 20 minutes. First, I was told it would take an hour. Then they changed that to a "guaranteed" time of 1 hour and 45 minutes. I went home and called before making the trip back. After being on hold for quite a while, I was told it still wasn't ready. When I asked if the guaranteed time was when I could realistically expect it to be filled, I was told no it would probably be another 45 minutes beyond that. So the timeline went from 1 hour, to a guaranteed 1 hour 45 minutes, to "realistically" closer to 9:15 p.m. If the guaranteed time doesn't actually mean anything, why give it? To make matters worse, I try to run errands during the day for safety reasons. Having to make multiple unnecessary trips because of poor communication is frustrating and inconvenient. This experience reminded me exactly why I stopped using this pharmacy in the first place.

This pharmacy is really the best! Miss Dolly and her staff…read moretreat you as if you're a precious family member. They offer the best professional service and simply out do all other pharmacy groups. Royal Pharmacy is a jewel in Pearland!

What a great pharmacy. I went there on my dentists recommendation, and I must say - I am…read moreconsidering moving all the rest of my scripts there. Miss Dolly was a total pleasure!

I had a very disappointing experience with this Walgreens pharmacy while trying to pick up a…read moreprescription for my daughters. From Saturday through Monday, I came in repeatedly and was met with staff who were cold, nonchalant, and dismissive and acted as if they were robots. It truly felt like customers were treated as numbers rather than human beings. My children don't often get sick so this experience was especially upsetting, and the lack of compassion from most of the staff was alarming. I was fully ready to write a terrible review and move all of our family's prescriptions to CVS because the treatment I witnessed and personally received was completely unacceptable. However, everything changed because of one African American staff member this angle name was D'Anna. She overheard my interaction with another employee and immediately stepped in with empathy and urgency. She went above and beyond to try to accommodate my needs, even attempting to arrange free delivery of my daughters medication after clearly seeing that I had two toddlers under the age of 4 and being pregnant (in my 7th month). Her kindness, professionalism, and genuine care completely shifted the experience. If it were not for D'Anna, I would have stopped using this pharmacy altogether. She is the only reason I am giving this location any credit at all. Walgreens should take a serious look at how customers are being treated and recognize employees like D'Anna who actually embody compassion and excellence customer service!

This is by far the most frustrating pharmacy experience I've ever had. For two consecutive days,…read moreI've called repeatedly, only for someone to answer the phone and immediately put me on hold without saying a single word. No greeting, no acknowledgment--just silence and hold music. Sometimes it rings again, they pick up, and do the exact same thing. This is a pharmacy, not a casual retail store. People are calling because they need their prescriptions, and being treated like this is unacceptable and extremely unprofessional. If the staff doesn't want to be there, they should find another job and let someone who actually cares do the work. Ignoring patients and wasting their time is rude, disrespectful, and honestly concerning when it comes to healthcare. I would not recommend this pharmacy to anyone.

One of the best pharmacies I've ever patronized! Wonderful customer services and family owned.read more

Amazing customer service! I have transferred everything to Script Source for my entire family.read more

of course ppl are sick / I'm checking out and using the pin…read morepad after another sick patient asked for hand sanitizer and she said they don't have sanitizer for patient use only for themselves !!!! that should be mandatory on the counter at the pharmacy

I love their pharmacy! Super organized and medication is always on time…read more I live closer to other two pharmacies but I make the further drive to this location.

This is by far the worst pharmacy known to mankind. I'm planning on switching my pharmacy right…read moreafter I write this review. I usually have one prescription to pick up from here and would usually go through the drive-through to pick it up, but even at the drive-through, you will be waiting ten million years for them to process one vehicle to move onto the next. What really pisses me off is the fact that I called in to refill my pharmacy yesterday and was told that the pharmacy needed to reorder more medications because they had run out and were told that they didn't have any emergency doses available. I was told that I would receive a call indicating once the medications had been received. Guess what?! At noon, I haven't received any calls, texts, or emails from Walgreens Pharmacy. Meaning, I missed two doses of life-threatening medications. Of course, I called the pharmacy to verify and spoke with the head pharmacist and she acted like she didn't know anything. Just pathetic. A pharmacist with years of schooling and she doesn't even know what's going on. She told me that my prescription was ready to be picked up by Saturday. I asked why wasn't I notified, and all she could say was, "I'm sorry, it is ready now". There's a lot of miscommunication and incoherence taking place at this pharmacy. I hate it and will not lose my life because of their carelessness.

The Pharmacy is section is fucked up at all locations but this one they just don't care at all. The…read moreapp doesn't even sync with their network. You won't ever get prescription that way. Some one at this pharmacy said they would fill my prescription in 15 min. I come back in 15. "Oh sorry I got busy and forgot" Oh yeah they don't give you half medicine they fill in the prescription when it doesn't say partial.. BUT ITs MY FAULT. Fuck em