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    Costco Wholesale

    3.4 (101 reviews)
    Closed 10:00 am - 8:30 pm

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    Shannon T.

    I have had years and years of great experiences at this Costco, employees have always been great, friendly, I'm here so often a couple of us are on first name basis but not today. Today I walked up to the register, slid my basket on the cart side and waited for my turn. While Lakythia was still checking out the person in front of me she told me "I need you to put your basket on the cart side" which it was but it was still at the end of the conveyor, because again, someone was in front of me. So I push it up further for her and she literally starts snatching the smaller items out of the basket and chunking them on the conveyor belt, to the point I said "wow", mind you I had arranged ALL 15 items where the barcodes were facing up to make her life easier) Then she doesn't say another word to me except the total when she's done scanning. I pay, she holds out the receipt and I'll totally admit I took it as aggressively as she was chunking my stuff out of my basket. She says "you ain't got to snatch it" and I replied "you didn't have to snatch all my shit either, but you did" She replies "whateva" You guys might want to rethink Ms Lakythia working the front lines. She may still need some customer service training. Again though, I want to give props to this store on every other occasion, I have never had anything but solid gold interactions with the employees at the store until this morning. ETA I just went through your reviews to see if anyone else has ever dealt with her attitude and surprise, surprise. I guess Costco doesn't read customer reviews about their employees.

    Kirkland Signature Chocolate Chunk Cookie
    Leila M.

    Amazing double chocolate chunk cookie from Costco, I give it 5 big booms! Great price, it's a bang for your buck!

    No MC
    Marjorie S.

    I had a much better experience at the optical center this time around! Nicole that was helping me was top notch in helping me select the correct frame for my progressives and how I can get the most bang for my eye insurance however they do not accept Mastercard :/ I felt bad because Nicole spent more than an hour with me and I couldn't complete my transaction.

    Hot Dog
    Danny L.

    Can't argue with that dollar fidddy glizzy! Went to Costco and like always I got to get the hot dog for a quick snack. You can't argue with a hot and delicious hot dog combo for $1.50. Even though it was crowded they got the order out as fast as possible. The employees don't play around at Costco. We all know that Costco is amazing!

    Long line at the return.
    Roland f.

    Another one star due to not enough brand choices mostly Kirkland brand only. Cash registers are limited forcing customers to do self check out, also the return line most of the time is too long due to only one personnel at the register. Master card not accepted :( Not worth the membership fee.

    Jando S.

    While it's true that I love almost all things Costco, like any good chain, not all locations are built the same. (#1) Thankfully, this Friendswood location has pretty much everything I want in a Costco: fast service, lots of inventory / product availability, massive parking lot, a decent food court, and gas station. Practically every Costco is busy on the weekend, but with my dumb luck I've managed to avoid most of it. Shopping here on a weekday is a breeze, it's almost therapeutic to casually browse at your leisure without having to adjust your cart or wait during the checkout line. The member services team is also on their A game. I've never had any pushback for returns and they've been extra helpful on the phone when it comes to inventory checks. I've never had to wait long while in line for returns and they deserve the credit for working hard and being efficient all the way. Last but not least, shout out to the bathrooms. Cleanliness at Costco is a given, but a sparkling bathroom is a real accomplishment. _____________ (#1) Figuratively and literally.

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    11 days ago

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    2 months ago

    Worst website of any store I know of. Can't see the Tenderloin in the store directs you to the online only. What a waste of time!

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    5 months ago

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    4 months ago

    Parking assesible and wide , inside clean and easy to find items. Employee courteous and polite.

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    11 months ago

    Great quality products and 5ge delivery options are nice. I've always been a fan of COSTCO.

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    Page 1 of 3

    Ask the Community - Costco Wholesale

    Do they have self checkout?

    Yes, there are 6 at this location, with staff handy for any questions, etc. Very convenient.

    Don’t See Your Question? Ask Away!

    Review Highlights - Costco Wholesale

    I always knew Costco was better than Sam's Club in some ways, but I did not realize how much their products aligned with my lifestyle.

    Mentioned in 12 reviews

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    Walgreens

    Walgreens

    2.1
    (23 reviews)
    $$

    Worst pharmacy experience I've had in years. The pharmacy at this Walgreens on NASA Parkway is…read morecompletely unresponsive and borderline negligent. For the past two days, I've been desperately trying to reach someone--anyone--about a prescription issue. I must have called 10+ times, and every single call goes straight to "please hold" with that endless loop of hold music. No one ever picks up. Not once. Not even to say they're busy or to give an estimated wait time. Just endless holding until I finally give up after 15-30 minutes each time. This isn't a one-off problem--it's clearly systemic understaffing or poor management. People rely on pharmacies for critical medications, and being unable to even speak to a pharmacist for basic questions or refills is unacceptable. It's frustrating, stressful, and frankly dangerous when you're dealing with health issues. I've had better luck getting through to other Walgreens locations or even competitors. Avoid this place if you need anything from the pharmacy. Go to CVS, HEB, or literally anywhere else nearby. 0/10, do not recommend.

    If I could give a negative ZERO I would ! The Pharmacy…read moredepartment at this store is trash yes I said it and I mean it leaving you on hold forever Zero people skills careless handling of getting scripts refilled, first of all the entire rude staff need customer service training They ask you a question but don't bother to listen to your answer just continue to talk over the customer as of today I will not use this pharmacy ever aging a bunch of rude dummies

    CVS Pharmacy

    CVS Pharmacy

    2.2
    (25 reviews)
    $$

    Well, today restored my belief in hiring great employees who care to help the customer. I am not a…read morebig fan of CVS overall as their RETAIL prices are not the best. However, today a young pharmacy associate reduced my payment on my asthma prescription from $291.00 on Aetna medicare to 62.00 using a pharmacy discount card. A great way to start the year with considerate, caring and compassionate customer service. I will still have to meet my deductible out of pocket but other medications I am on will more than take care of that. HER INITIATIVE WAS GREATLY APPRECIATED AND HELPFUL TO MY FINANCES.

    I have been to this location quite a few times over the past 5 years. I always had great customer…read moreservice. I placed an order today at the photo department and I had a young lady help me look at the order. I have noticed that the minute she clocked in to work she was miserable. She made zero eye contact with me. I asked her how did my order look like and I was ignored. When I handed her my receipt, she grabbed it and threw it on the floor inside a bag, it had my full name, phone number, email and personal info. I kindly asked her to hand me my receipt back because it contained PII, she was pissed, she grabbed it from the floor and placed it on the counter. Not a single word, no eye contact, no life. I have been to so many places, met many people never met someone that miserable. CVS need to do better. Hire people who care. That lady did not want to come to work. The time she was there was April 30th between 6:30 PM and 7:30 PM. Management need to review cameras every day and see how their staff behaves. I would also ensure that any receipts or paperwork contains PII information of clients should be disposed off the right way.

    Kroger Pharmacy

    Kroger Pharmacy

    3.0
    (7 reviews)
    $$

    I used to go to Walgreens which I loved because they were 24 hours. But my insurance decided that I…read moreshould use Kroger instead so since I shop here anyway it seemed like a good plan. Most of the time Kroger Pharmacy is awesome and amazing, but there have been a few issues that make it less than 5 stars. There have been a couple of mix ups with my insurance and what was covered and for how much but at least they are polite and helpful so that goes a long way. I do like that I can get refills through the Kroger app which is awesome. They're pretty good at letting me know when they're ready too. I wish they were open 24 hours like a Walgreens and it sometimes seems like they could use more staff. They say they offer the flu shot but I haven't gotten it here yet. I guess to need to do that! This would have been a 3 star review except for the awesome customer service I received today. That bumped it up and I appreciate the pharmacist and the staff for taking good care of me! They also told me about the GoodRX app to help with prescriptions that aren't covered by insurance so that was super awesome! It's for sure convenient as I shop here pretty much once a week; plus they take my insurance which is a biggie! So four stars well deserved!

    In the past, best care practices weren't followed in 2 of the 3 League City locations, which leaves…read morepatients vulnerable to consequences, which could be severe. Hopefully now that welfare recipient pharmacist has left better outcomes will occur.

    Costco Wholesale - wholesale_stores - Updated July 2026

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